Merchant Relations Officer - Makassar

Develop and nurture relationships with local merchants to expand our network.Conduct training sessions for merchants on Indodana products, the merchant dashboard, and essential tax processes.Design and implement innovative merchant programs to enhance company revenue and support growth objectives.Collaborate with merchants to optimize program promotional med…

Join Cermaticom as a Business Development Acquisition Specialist, where you will play a pivotal role in driving the growth of our business. You will identify new market opportunities, build strong relationships with potential clients, and collaborate with our sales team to develop effective strategies. This is an exciting opportunity to contribute to our mission of delivering innovative solutions in the tech industry.

Join our dynamic team as a Resident Medical Officer at Siloam Hospitals Group in Makassar. We are committed to delivering exceptional healthcare services and require a passionate medical professional to contribute to our mission. As a Resident Medical Officer, you will be responsible for providing high-quality medical care to patients, collaborating with healthcare teams, and ensuring adherence to clinical protocols.

Join our dynamic team at Cermaticom as a Field Investigator Officer in Makassar, where you will play a crucial role in conducting field investigations and gathering vital information. This position offers you the opportunity to work in a fast-paced environment and develop your skills in investigation and analysis.

As a Business Manager, you will oversee the comprehensive management and monitoring of our branch offices, ensuring operational excellence and adherence to company goals. Your key responsibilities include:Ensuring the growth and quality of the portfolio aligns with Amartha's objectives.Leading staff performance through capacity development planning, work monitoring, and conflict management.Overseeing recruitment processes and partner services to comply with established SOPs, ensuring partner satisfaction.Evaluating, validating, and approving financing requests in accordance with SOPs and credit ratings.Optimizing branch repayment rates.Strategizing overall field operations, including expansion, financing recruitment, and partner support.Managing all administrative aspects of the branch office.Ensuring smooth operational compliance with office policies and procedures.

Who Are We?Amar Bank stands as a pioneer in Indonesia's digital banking landscape, recognized for our cutting-edge technology and innovative solutions. Our flagship digital lending product, Tunaiku, proudly holds the title of the first FinTech offering in the nation. As the inaugural digital bank operating on the cloud, we have also achieved profitability, earning our place on the Indonesian Stock Exchange.Our Vision and MissionAt Amar Bank, we are reshaping the banking experience by prioritizing customer-centric innovations and leveraging technology for impactful financial solutions. Our agile startup culture fosters creativity and flexibility, empowering our team to drive advancements in the banking sector. We identify as 'a technology company with a banking license,' embodying the spirit of a FinTech while thinking like a traditional bank.Our JourneyEstablished on March 15, 1991, in Surabaya as PT Anglomas International Bank (Amin Bank), we underwent a transformative journey under the Tolaram Group in 2014, rebranding as PT Bank Amar Indonesia. This evolution has positioned us among the leading fintech institutions in Indonesia, with our award-winning platform, Tunaiku.Company CultureWith a workforce exceeding 1000, Amar Bank is a vibrant environment where ambition thrives, and creativity flourishes. Our workplace is designed to challenge the status quo, allowing individuals to step outside their comfort zones and grow. Recognized as the 'Best Place to Work in Indonesia,' we continually seek individuals who share our vision and are eager to contribute to our mission of 'Impacting Lives.'Join Us!If you are passionate about innovation and eager to embrace challenges, we invite you to embark on this transformative journey with us. Together, let's create #unlimitedinnovations!

About AmarthaAmartha is dedicated to empowering micro-businesses throughout Indonesia, fostering growth and equal opportunities. We have assisted over 2.7 million entrepreneurs, predominantly women, by providing a total of IDR 22.8 trillion in funding. As we look towards 2026, Amartha is transforming into a technology-driven financial ecosystem, broadening our services in lending, funding, and payments. Through our innovative digital solutions, we strive to enhance accessibility, optimize processes, and deliver a seamless user experience.Role OverviewAs an IT Support Specialist for the Makassar region, you will play a crucial role in managing IT hardware and software needs. You will engage in high mobility and collaborate with various teams to address their IT requirements effectively.Key Responsibilities:Install and configure computer hardware, software, systems, networks, printers, and scanners.Monitor and maintain computer systems and networks for optimal performance.Respond promptly to service issues and requests.Provide technical support across the organization, both in-person and via phone.Set up accounts for new users efficiently.Repair and replace equipment as required.Test and evaluate new technology solutions.Train junior staff to enhance their skills.

**Key Responsibilities:**Develop and execute targeted engagement strategies for external stakeholders to maximize referral opportunities and service adoption.Conduct comprehensive presentations and facility tours to showcase the hospital's services, products, and capabilities to prospective and existing physician partners.Analyze referral patterns, performance metrics, and physician feedback to identify improvement opportunities and support strategic decision-making.Prepare detailed reports on operational activities, visit outcomes, and relationship development initiatives, ensuring accurate documentation of patient data and physician interactions.Proactively identify challenges in physician relationships and develop innovative solutions to enhance satisfaction and engagement.Implement and adhere to quality and safety service procedures, including participation in training programs and data collection to support hospital performance indicators.