Mid-Level Technical Quality Assurance Analyst

Umpisa Inc.Pasig, Metro Manila, Philippines

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Mid to Senior

Qualifications

Essential SkillsEmbraces our core values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation, and Diversity. Strong verbal and written communication skills. Excellent problem-solving and analytical abilities. Adept in working within a self-organizing Scrum team in a scaled agile framework. Self-motivated and enjoys collaborating with team members and clients.

About the job

At Umpisa Inc., we strive to position the Philippines as a globally recognized tech hub.

We are a forward-thinking technology services firm, collaborating with diverse industries, clients, and talented individuals to develop pioneering solutions that drive digital transformation, modern software development, and innovative venture creation.

Our aim is to deliver world-class products and services that enhance the lives of organizations and individuals alike. We offer rewarding and challenging career paths in software development, product innovation, emerging technologies, and more for the right candidates.

Key Responsibilities

Conduct hands-on testing of web, mobile, API, and microservices applications.
Assist in the development and upkeep of automated test suites, integrating them with the DevOps pipeline.
Take charge of QA responsibilities within assigned agile teams, serving as the primary quality gatekeeper for deliverables.
Ensure quality standards are upheld across all testing phases, including functional, regression, integration, and UAT testing.
Work collaboratively with developers, scrum masters, business stakeholders, and clients to confirm products meet expectations.
Define testable user stories, create test scenarios and cases, execute and automate tests, and report on results and progress accurately.
Engage in daily stand-ups to discuss testing updates and challenges.
Implement effective defect management and incident reporting processes.
Continuously seek improvements for QA processes, test coverage, and deliverables.
Stay informed about new digital products and technology trends.

About Umpisa Inc.

Umpisa Inc. is dedicated to leading the Philippines into the global tech arena by creating groundbreaking solutions. We are committed to enhancing lives through innovative technology and providing exceptional career opportunities for talented professionals.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

1 - 20 of 37 Jobs

Search for Senior Netsuite Technical Lead

37 results

Select all on this page (20)

Apply

Senior NetSuite Technical Lead

Umpisa Inc.

Full-time|On-site|Pasig, Metro Manila, Philippines

Join Umpisa Inc. in our mission to establish the Philippines as a global technology hub. We are an innovative tech services firm dedicated to partnering with diverse industries and clients to deliver transformative solutions through digital innovation, advanced software development, and venture building.Our commitment is to design impactful, world-class prod…

Dec 26, 2025

Apply

Technical Support Representative

Boldr Inc.

Full-time|On-site|Pasig

Join Boldr Inc. as a Technical Support Representative and play a vital role in providing exceptional support to our clients. You will be the first point of contact for customer inquiries and issues, utilizing your problem-solving skills to deliver effective solutions and ensure customer satisfaction.

Jul 31, 2019

Apply

Technical Support Specialist T3

Boldr

Full-time|On-site|Pasig, Metro Manila, Philippines

Boldr seeks a Technical Support Specialist T3 to join the team in Pasig, Metro Manila. This position centers on handling complex technical issues and supporting clients as they navigate technical challenges. The role helps ensure customers have a seamless experience when problems arise. Main responsibilities Troubleshoot and resolve advanced technical problems for clients Guide users through step-by-step solutions Deliver thorough and effective support to every customer Location This role is based in Pasig, Metro Manila, Philippines.

Apr 23, 2026

Apply

Technical Support Representative (Telecommunications) - Pasig

tasq-work

Full-time|On-site|Pasig, Metro Manila, Philippines

Join our rapidly expanding team at tasq-work as a Technical Support Representative (TSR) in Pasig! In this dynamic role, you will provide outstanding service to our esteemed clients through exceptional communication, adept problem-solving, and thorough customer profiling.Key Responsibilities:Respond swiftly and professionally to customer inquiries via phone, email, and chat.Resolve customer issues and complaints with a commitment to first-call resolution.Maintain precise and detailed records of customer interactions.Collaborate with team members to refine customer service processes.Provide comprehensive product and service information to assist customers effectively.Proactively pinpoint opportunities to enhance the customer experience.Achieve or surpass individual and team performance objectives.

Feb 25, 2026

Apply

Technical Support Specialist T3

Boldr

Full-time|On-site|Pasig, Metro Manila, Philippines

About Boldr Boldr is a certified B-Corp with a mission to deliver strong client experiences while creating dignified, meaningful jobs in communities worldwide. The team spans five countries and over a thousand members, with plans to grow to 5,000 by 2027. Boldr’s culture centers on connecting people who share core values and making a positive impact together. Our Values Authenticity: Build meaningful connections. Curiosity: Pursue better solutions through questions and exploration. Dynamic: Adapt and evolve as challenges arise. Ambitious Vision: Combine big-picture thinking with operational excellence. Empathy: Foster partnerships rooted in understanding. Role Overview: Technical Support Specialist T3 Based in Pasig, Metro Manila, the Technical Support Specialist T3 handles complex technical queries and acts as a trusted advisor for both customers and internal teams. This role involves collaborating across departments, solving high-impact problems, and supporting improvements in product features, processes, and team growth. AI-informed solutions play a part in enhancing customer service. What You’ll Do Respond thoughtfully and personally to customer inquiries via chat, email, and video support. Use a consultative approach to help users succeed and identify opportunities for improvement. Triage incoming requests and highlight trends in customer issues for team awareness. Communicate accurate, complete information with empathy and professionalism. Support 60-70 customers each week, delivering efficient and meaningful assistance. Log, manage, and follow up on all customer support tickets. Troubleshoot and resolve product-related questions and technical issues. Diagnose and resolve issues involving APIs, webhooks, SDKs, and related technologies. Handle ad hoc tasks as requested by clients. Monitor client dashboards and platforms, proactively reaching out to customers who need extra support. Who Boldr Looks For Boldr values people who want to make an impact and support the company’s growth and purpose. Candidates who bring their full effort, unique strengths, and embody curiosity, adaptability, and authenticity will thrive here.

Apr 17, 2026

Apply

Technical Designer - Power Distribution

Egis Group

Full-time|On-site|Pasig

Join Egis Group as a Technical Designer specializing in Power Distribution. In this role, you will leverage your technical expertise to develop innovative solutions that meet the needs of our clients. Collaborate with engineers and project managers to ensure the successful execution of power distribution projects, while adhering to industry standards and best practices.

Apr 30, 2026

Apply

Senior IT Support Engineer - Elevate Your Career with iqeq

iqeq

Full-time|On-site|Pasig

Join iqeq as a Senior IT Support Engineer and be a critical part of our dynamic team. In this role, you will provide top-notch technical support, troubleshoot complex issues, and ensure the seamless operation of our IT systems.We are looking for a proactive individual who thrives in a fast-paced environment, possesses strong problem-solving skills, and has a passion for technology.

Apr 30, 2026

Apply

Senior Client Subject Matter Expert

First Focus

Full-time|Hybrid|Pasig, Metro Manila, Philippines

Senior Client Subject Matter ExpertAre you tired of odd hours that leave you explaining your schedule to friends and family? If so, this opportunity is perfect for you!This position offers a day shift aligned with Australian business hours, allowing you to enjoy breaks like a normal person and soak up some much-needed sunlight.About UsAt First Focus, we pride ourselves on being Australia's premier Managed Service Provider (MSP) with a dedicated team of over 360 professionals spanning Australia, New Zealand, and the Philippines. For over 15 years, we have fostered sustainable growth and profitability while avoiding the pitfalls of corporate chaos.We are committed to a positive workplace culture, which means:Prioritizing the well-being of our Philippines team.Encouraging a collaborative and supportive management approach.Recognizing burnout isn’t part of our culture and actively working to maintain a healthy work environment.We hire talented individuals, provide them with the necessary support, and empower them to excel in their roles.What You Will DoAs a Senior Client Subject Matter Expert, you will serve as the primary technical contact for your clients, building trust and understanding their unique environments. You’ll work directly with Australian clients during their business hours, taking ownership of their systems and resolving genuine issues, sometimes even playing the hero (modest applause is optional).Reasons to Join UsEnjoy a day shift aligned with Australian hours (yes, really).Work in a hybrid setup—because daily commuting is a test of patience.Collaborate with genuinely skilled engineers (the good kind, not the egotistical kind).Take real ownership of client environments—no more just closing tickets.Experience a clear pathway for growth; we believe in promoting from within.Enjoy a variety of tasks that keep your work engaging but organized.

Mar 23, 2026

Apply

Lead Quantity Surveyor

Egis Group

Full-time|On-site|Pasig

Role Overview Egis Group is hiring a Lead Quantity Surveyor based in Pasig. This role manages the financial and contractual elements of construction projects, helping ensure delivery on schedule and within budget. Quality standards remain a top priority throughout each project phase. What You Will Do Oversee cost estimates, budgets, and financial reporting for multiple construction projects Lead and mentor a team of quantity surveyors Promote collaboration and professional development within the team Monitor project progress to maintain quality and compliance with financial targets What You Bring Strong background in quantity surveying Experience managing project finances and contracts Analytical mindset with attention to detail Leadership skills and experience guiding teams

Apr 20, 2026

Apply

Engagement Lead - Mid-Level

Umpisa Inc.

Full-time|On-site|Pasig, Metro Manila, Philippines

At Umpisa Inc., we are dedicated to establishing the Philippines as a prominent global technology hub.We are an innovative technology services firm that collaborates with various industries and clients to devise groundbreaking solutions through digital transformation, advanced software development, and venture building.Our goal is to develop world-class products and solutions that enhance the quality of life for organizations and individuals alike. We provide challenging and rewarding career opportunities in software development, product development, emerging technologies, and beyond for the right candidates.

Mar 27, 2026

Apply

Team Lead at Boldr Inc. | Pasig

Boldr Inc.

Full-time|On-site|Pasig

We are seeking a dynamic and experienced Team Lead/Captain to join our growing team at Boldr Inc. As a Team Lead, you will play a pivotal role in guiding and motivating your team towards achieving their objectives. Your leadership will be essential in fostering a collaborative environment, ensuring project success, and driving performance.

Aug 3, 2019

Apply

Mid-Level Technical Quality Assurance Analyst

Umpisa Inc.

Full-time|On-site|Pasig, Metro Manila, Philippines

Role OverviewAt Umpisa Inc., we strive to position the Philippines as a globally recognized tech hub.We are a forward-thinking technology services firm, collaborating with diverse industries, clients, and talented individuals to develop pioneering solutions that drive digital transformation, modern software development, and innovative venture creation.Our aim is to deliver world-class products and services that enhance the lives of organizations and individuals alike. We offer rewarding and challenging career paths in software development, product innovation, emerging technologies, and more for the right candidates.Key ResponsibilitiesConduct hands-on testing of web, mobile, API, and microservices applications.Assist in the development and upkeep of automated test suites, integrating them with the DevOps pipeline.Take charge of QA responsibilities within assigned agile teams, serving as the primary quality gatekeeper for deliverables.Ensure quality standards are upheld across all testing phases, including functional, regression, integration, and UAT testing.Work collaboratively with developers, scrum masters, business stakeholders, and clients to confirm products meet expectations.Define testable user stories, create test scenarios and cases, execute and automate tests, and report on results and progress accurately.Engage in daily stand-ups to discuss testing updates and challenges.Implement effective defect management and incident reporting processes.Continuously seek improvements for QA processes, test coverage, and deliverables.Stay informed about new digital products and technology trends.

Jan 19, 2026

Apply

Player Engagement Operations Team Lead - Gaming Sector

Keywords Studios

Full-time|On-site|Pasig, Metro Manila, Philippines

Since its inception in 1998, Keywords Studios has been dedicated to transforming player experiences in the gaming world. Our global team of over 12,000 professionals works across more than 70 studios in 26 countries, providing essential support to game developers and publishers. We offer a comprehensive array of solutions including art and audio services, testing, localization, and Player Engagement, a rapidly expanding service line that delivers technical support, community management, and trust and safety services for both AAA and indie studios.Join us in our quest to cultivate vibrant player communities and deliver exceptional gaming experiences! Role OverviewAs the Player Engagement Operations Team Lead, you will be pivotal in driving project success, acting as the liaison between Keywords Studios and our esteemed clients. Your responsibilities will include leading, motivating, coaching, and training your team, as well as creating effective schedules and executing tasks tailored to client needs.

Dec 19, 2025

Apply

Bilingual Customer Support Team Lead for Player Engagement

Keywords International

Full-time|On-site|Pasig, Metro Manila, Philippines

Join our dynamic team at Keywords International as a Bilingual Customer Support Team Lead specializing in player engagement. We are seeking an enthusiastic leader who is fluent in both English and Japanese to enhance our customer support operations. In this role, you will manage a team of support agents, ensuring they deliver outstanding service to our gaming community. Your expertise will help foster a positive environment for both our team and our players.Key responsibilities include training and mentoring team members, developing support strategies, and analyzing customer feedback to improve service quality. If you are passionate about gaming and customer service, this is the perfect opportunity for you!

Apr 10, 2026

Apply

Senior Recruitment Officer

eTT Workforce Management Services Inc.

Full-time|On-site|Pasig

As a Senior Recruitment Officer, you will play a pivotal role in sourcing and attracting top talent for our clients. You will utilize various channels and tools to effectively source candidates, ensuring they meet the qualifications and skills specified by our clients.Your responsibilities will include screening and interviewing candidates to assess their fit for open positions, as well as making recommendations for candidate endorsements to our clients.

Nov 7, 2016

Apply

Senior Payroll Officer

Rentokil Initial

Full-time|On-site|Pasig, Metro Manila, Philippines

Join Rentokil Initial as a Senior Payroll OfficerAt Rentokil Initial, we are an international leader in business services, committed to enhancing lives and protecting communities across 91 countries with a workforce of 49,000 dedicated individuals.We specialize in pest control and hygiene services, leveraging cutting-edge training, innovative technology, and scientific expertise to deliver unparalleled service. Our culture is built on listening to feedback and taking action to support both our team and clients. We believe in equality and fairness as fundamental rights for all our colleagues and uphold values of Service, Relationships, and Teamwork, as recognized by our global workforce.Awards and RecognitionRentokil Initial Philippines has been recognized multiple times, ranking among the top three most engaged workplaces in the Philippines in the Korn Ferry Employee Engagement Awards 2018 and winning the Philippine Best Employer Brand Awards in 2019.To learn more about our careers, visit careers.rentokil-initial.comKey Responsibilities:Payroll Management: Coordinate and execute payroll activities while ensuring compliance with all financial and legal requirements. Prepare payroll documentation including payment requests, 13th month pay calculations, leave conversions, and retirement plan transfers. Compile and submit payroll-related reports to the Regional office. Resolve discrepancies in payroll information, ensuring accuracy and adherence to company procedures. Analyze payroll data for compliance and program monitoring. Verify payroll information to ensure correct fund distributions. Maintain comprehensive payroll records in both written and electronic formats. Lead the preparation and submission of the yearly Alphalist for BIR compliance. General Administration: Oversee a comprehensive administrative filing system, including archiving and storage. Manage third-party service administration to ensure timely compliance with local regulations.

Mar 27, 2026

Apply

Senior Officer in Fund Administration

IQ-EQ

Full-time|On-site|Pasig

ROLE OVERVIEW:As a Senior Officer in Fund Administration at IQ-EQ, you will play a pivotal role in validating corporate secretarial deliverables while ensuring adherence to quality standards. Your responsibilities will involve performing meticulous reviews of corporate documentation and supporting intricate processes, acting as a key technical resource. You will prioritize quality assurance and compliance across all deliverables.KEY RESPONSIBILITIES:Review and validate corporate secretarial documentation and client deliverables, applying regulatory requirements and compliance standards.Maintain an in-depth understanding of client-specific needs, contributing to process improvement initiatives.Provide expert input on corporate secretarial matters, ensuring compliance with established procedures.Validate complex corporate filings and records, reviewing statutory books and records.Document findings and recommendations, delivering technical insights on corporate secretarial issues.Review operational processes and contribute to the development of best practices.Support complex transaction analysis, ensuring compliance with regulatory requirements.Manage payment processes, including preparation of payment packs and maintenance of payment logs.Compile board packs, organizing documents into board intelligence for dissemination to directors.Prepare the first draft of minutes and update investor information on client portals, managing static data updates.Draft investor notifications (e.g., drawdown notices, capital calls) and prepare investor correspondence, ensuring secure dispatch managed by the Jersey team.Assist with the resolution of action points from periodic reviews.Supervise junior staff and manage task delegation.

Feb 27, 2026

Apply

Senior Manager, Client Experience

Boldr

Full-time|On-site|Pasig, Metro Manila, Philippines

As a Senior Manager of Client Experience, you will play a pivotal role in managing our high-impact client accounts with a focus on enhancing customer support and optimizing experience workflows. Your primary responsibility will be to ensure the overall success and health of your client accounts, guaranteeing exceptional service delivery, data integrity, and value creation. You will collaborate closely with clients and internal stakeholders to advocate for operational enhancements, resource alignment, and innovative service delivery methods. Additionally, you will guide and support (Senior) Team Captains in leading their teams to consistently meet our service commitments and SLA agreements for the clients in your portfolio.

Apr 1, 2026

Apply

Senior Estimator (Onsite | Dayshift)

twoconnect-careers

Full-time|On-site|Pasig, Metro Manila, Philippines

Join our dynamic team as a Senior Estimator, where you will play a crucial role in preparing precise and commercially viable cost estimates for modular construction projects. This position requires close collaboration with internal teams, suppliers, and subcontractors to evaluate project scope, secure competitive pricing, identify potential cost risks, and make informed commercial decisions during the pre-construction phase.Your key responsibilities will include:Creating comprehensive project estimates in accordance with established templates and standards.Reviewing architectural drawings, specifications, and scope documents to delineate cost components and pricing requirements.Identifying gaps in scope, potential risks, exclusions, and ensuring that appropriate contingencies are included.Documenting clarifications and exclusions to maintain transparency in tender processes.Monitoring alignment between estimates and budgets, and assisting in tracking variances.Gathering competitive pricing from suppliers and subcontractors.Facilitating the issuance of purchase orders and procurement documents within assigned limits.Supporting inventory management and cost control initiatives.Collaborating with procurement teams to identify opportunities for cost savings.Working closely with designers and consultants to clarify specifications and project objectives.Ensuring that structural, joinery, and modular design requirements are accurately reflected in estimates.Resolving queries regarding material specifications to enhance the accuracy of cost assessments.Assisting in validating the constructability and feasibility of project plans.Contributing to the preparation of tender submissions and associated documentation.Reviewing subcontractor quotations to ensure value-for-money outcomes.Contributing to pricing strategies that align with margin and risk parameters.Supporting Early Contractor Involvement (ECI) and concept-stage pricing when necessary.Maintaining meticulous estimating records, documentation, and pricing files.Performing other duties as required at the position level.

Mar 27, 2026

Apply

Senior Customer Advocate

Boldr

Full-time|On-site|Pasig, Metro Manila, Philippines

About Boldr Boldr is a global B-Corp focused on delivering excellent client experiences while creating dignified jobs in communities worldwide. With a diverse international team, Boldr connects people who share values and aims to make a positive impact. The company currently employs over a thousand team members across five countries and plans to grow to more than 5,000 employees by 2027 or sooner. Our Core Values Authenticity builds meaningful connections. Curiosity inspires our best work. A dynamic approach drives our growth. Ambition and operational excellence shape our success. Empathy strengthens our partnerships. Role Overview: Senior Customer Advocate The Senior Customer Advocate engages directly with customers, responding to inquiries, troubleshooting issues, and resolving concerns related to Boldr’s products and services. This role requires a problem-solving mindset, strong communication skills, and the ability to collaborate across teams to deliver accurate information and timely solutions. Senior Customer Advocates guide customers through platform features, contribute to support resources, and share customer feedback and trends with cross-functional teams to help improve the overall customer experience. What You'll Do Understand customer needs and troubleshoot technical issues to ensure timely resolution. Deliver technical support via email, chat, and other support channels. Guide customers through platform features and workflows during support interactions. Build deep product knowledge to improve troubleshooting and solutions. Diagnose and resolve technical issues accurately and efficiently. Investigate issues such as functionality errors, login or access problems, workflow obstacles, and compatibility concerns. Test and validate new platform features after product releases to identify potential issues affecting customers. Assist with troubleshooting third-party integrations and compatibility with external tools. Reproduce customer-reported bugs and document findings clearly for resolution. Why Join Boldr? Boldr looks for people who care about impact, growth, and the company's mission. Team members are seen as key partners in Boldr’s success, encouraged to share their talents and champion the company’s values: Curiosity, Dynamism, and Authenticity. Location Pasig, Metro Manila, Philippines

Apr 20, 2026

Create account — see all 37 results

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.