Mid-Market Account Manager (Italian Speaker, 12-Month Contract)

Hootsuite Inc.London, England, United Kingdom; Luxembourg, Luxembourg

Hybrid Contract

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Key Responsibilities:Maintain proactive daily contact with a portfolio of Mid-Market customers, establishing strong relationships through timely communication, monitoring customer health, and enhancing social media performance. Oversee post-sale relationships, engaging with multiple stakeholders and employing negotiation strategies, with managerial support, to facilitate successful renewals and expansions. Provide regular forecasts and ensure that Salesforce (SFDC) is updated, maintaining account data health and addressing potential risks or objections swiftly. Act as a trusted advisor throughout the customer journey, leveraging your product knowledge to tailor renewal strategies to meet specific customer needs. Conduct Strategic Business Reviews (SBR) to evaluate achievements, opportunities, account growth, and areas for improvement. Track customer engagement metrics and trends using SFDC, Gainsight, Gong, and other tools to inform future strategies. Build a robust expansion pipeline by focusing on upselling product add-ons during contract renewals or service periods to consistently meet or exceed targets. Understand contract terms and processes to positively influence renewals and ensure a seamless customer experience. Communicate client feedback to the manager and relevant internal teams. Log customer feature requests and update account notes in Salesforce, identifying and escalating potential account risks. Collaborate with Professional Services as needed. Perform additional related duties as assigned.

About the job

Join us at Hootsuite as a Mid-Market Account Manager (Italian Speaker) on a 12-month contract, where you will play a pivotal role in managing, nurturing, and expanding relationships within our Mid-Market customer segment. As the primary commercial owner of a dedicated portfolio, your mission will be to deliver long-term value to customers, ensure successful retention, and spearhead targeted growth initiatives. Utilizing your in-depth knowledge of our platform and comprehensive product suite, you will drive customer success and achieve outstanding renewal and expansion results. This hybrid role is based in our offices located in London or Luxembourg and reports directly to the Manager of Account Management, Mid-Market.

About Hootsuite Inc.

Hootsuite is a leading social media management platform, empowering businesses and organizations to manage their social media presence effectively. We are committed to helping our clients grow their brands and engage with their audiences through innovative tools and insights. Our dynamic team is dedicated to fostering a collaborative and supportive work environment, where creativity and passion thrive.

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Mid-Market Account Manager (Italian Speaker, 12-Month Contract)

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Contract|Hybrid|London, England, United Kingdom; Luxembourg, Luxembourg

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Account Development Representative - German Speaking

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About UsPostman stands as the premier API platform globally, empowering over 45 million developers and 500,000 organizations, including a remarkable 98% of the Fortune 500. We are dedicated to fostering an API-first world by simplifying every aspect of the API lifecycle and enhancing collaboration, thereby enabling our users to build superior APIs swiftly.Headquartered in San Francisco, Postman has a global presence with offices in Boston, New York, Austin, Tokyo, London, and Bangalore, the birthplace of Postman. As a privately held entity, we have garnered support from esteemed investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. To delve deeper into our vision, explore us at postman.com or connect on X via @getpostman.P.S: We invite you to read The "API-First World" graphic novel for a comprehensive understanding of our mission at Postman.Opportunity OverviewThe Account Development Representative (ADR) will play a critical role in identifying business needs for Strategic & Enterprise Accounts, thereby generating a robust pipeline for our sales team. The ADR will work closely with marketing, sales enablement, and management to devise campaigns and engage prospects, ultimately facilitating a seamless transition to the Sales team. A key responsibility of the ADR is to conduct business interactions with prospects that foster an exceptional customer experience, laying the groundwork for future product sales at Postman.Key ResponsibilitiesCollaborate with the Account Development Manager and cross-functional teams to establish strategic targets for new and expansion business opportunities.Achieve or surpass strategic objectives and targets by engaging qualified leads and facilitating the next phase of the sales process.Assess opportunities by comprehending business challenges and conveying the value of our product.Conduct in-depth research on targeted accounts to pinpoint key contacts and vital account details.Identify and pursue strategic new prospects to expedite territory growth.Engage with prospects identified through marketing initiatives.Gain expertise in sales prospecting platforms and tools.Utilize identified customer challenges to recommend appropriate campaigns and events for enhanced engagement.Cultivate strong customer service relationships with prospects.Regularly self-audit activities to ensure accuracy and identify areas for improvement.

Feb 4, 2026

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German-speaking Account Development Representative

Kong Inc.

Full-time|On-site|London

Are you prepared to enhance global connections?At Kong, we believe in the power of potential. If you feel you may not fulfill every requirement listed but are excited about this opportunity, we encourage you to apply. Perfection is not the goal – we seek candidates who excel in specific areas while showing an eagerness to grow in others.Role Overview:As part of the Account Development team at Kong, you will collaborate closely with our Sales and Marketing partners to cultivate exceptional customer enthusiasm for our products. Our Account Development Representatives (ADRs) play a pivotal role in uncovering and qualifying fresh opportunities for our sales teams. We view this program as an ideal launchpad for a fulfilling career in sales, identifying our ADRs as the future leaders of our sales organization.To support your success, we offer substantial investment in training and development, including a rigorous two-week sales bootcamp, personalized weekly mentorship sessions, and global virtual group training initiatives. Joining our team is an investment in your future, propelling your sales career to new heights.In your role as an ADR, you will gain deep insights into our products, our customer base, and the motivations behind their decisions. You will master the art of quickly generating a robust sales pipeline and excelling in discovery and qualification processes. This team serves as a vital asset for sales across Kong, enabling us to scale effectively while nurturing a culture of meritocracy.Our culture celebrates diversity and fosters both growth and empowerment, ensuring that you are equipped with the tools and confidence necessary for career advancement.The leadership team for ADRs is deeply invested in your personal development, providing mentorship and opportunities for advancement. At Kong, we are committed to helping you earn your “MBA in sales.” Our leadership is hands-on, working alongside you to refine your business and sales skills, ensuring your path to productivity, success, and new roles.

Apr 2, 2026

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