About the job
Join Scaleway as a Mid-Market Technical Account Manager and become an integral part of our growing team in Paris. In this role, you will be the primary point of contact for our mid-market clients, ensuring their technical needs are met while fostering long-lasting relationships. You will leverage your expertise to provide support, guidance, and innovative solutions that align with our clients’ business objectives.
Your responsibilities will include:
- Building strong relationships with clients to understand their technical requirements and challenges.
- Collaborating with the sales and product teams to deliver tailored solutions.
- Providing technical support and expertise during the onboarding process.
- Conducting regular check-ins and performance assessments to ensure client satisfaction.
- Proactively identifying upsell opportunities and facilitating renewals.
