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Experience Level
Experience
Qualifications
RequirementsProven experience with Mitel SX-200 ICP, Mitel MiVoice Business (3300), and Mitel MiVoice Office (400) is essential. Familiarity with PhoneSuite Voiceware is a plus but not mandatory. Ability to troubleshoot on-premises Mitel phone systems independently and resolve issues without external assistance.
About the job
Join CallTek, a global leader in white-label technical support with over 20 years of experience collaborating with technology operators around the world. Our team of 10,000+ professionals, spread across nine countries, provides 24/7 engineering, software development, customer support, and field services. We are renowned for our top-tier security certifications and innovative AI solutions, ensuring secure and seamless support for our partners. Become a valued member of our growing team and advance your career with us!
Key Responsibilities
Handle incoming customer calls, gathering essential information to create or update support tickets. Monitor email and ticket boards for updates, notifying relevant parties as necessary. Perform Tier 1 tasks, including voicemail password resets, extension name changes, basic programming adjustments, and initial troubleshooting for systems/sites experiencing connectivity issues.
Collaborate with customers and onsite technicians to provide basic hardware troubleshooting, including remote desktop support via laptop. Must possess the ability to work independently and have expertise in Mitel On-Premises Products to effectively resolve various issues.
Engage with the Mitel Vendor for additional support when required.
About CallTek
At CallTek, we pride ourselves on being a trusted provider of technical support solutions for technology operators globally. With a commitment to excellence and innovation, we ensure our partners receive the highest level of service and support, leveraging cutting-edge technology and a dedicated workforce.
Role overview Vana is seeking a Mid-Level DevOps / Platform Engineer to join the team in Guatemala. This Level 2 position centers on building and enhancing infrastructure services and automation systems. The main objective is to streamline deployments, improve observability, and ensure reliable, stable operations across the platform. Collaboration with other…
Role overview Grupo Mariposa is seeking a Desarrollador to join the commercial department in Guatemala. This full-time, mid-senior level position focuses on supporting commercial goals through software development. What you will do Create and implement new solutions that drive commercial initiatives forward Collaborate with colleagues from various teams to deliver projects successfully Apply technical expertise to both ongoing and future projects Requirements Experience at a mid-senior level in software development Interest in technology and its impact on business Ability to work well with others to solve problems Location This role is based in Guatemala.
We are seeking a Lead Backend Engineer with a strong focus on backend development and data processing to spearhead the technical design and implementation of scalable cloud solutions. This role blends technical leadership, architectural decision-making, and hands-on development, collaborating closely with product, data, and operations teams.Key ResponsibilitiesLead the technical design and architecture of backend solutions and data pipelines.Develop and maintain backend services using Python and Node.js, ensuring high quality, scalability, and performance.Oversee the migration and optimization of data pipelines from Pandas to Polars, enhancing processing times and resource utilization.Design and optimize processes for reading, writing, and processing Parquet files.Implement serverless and batch solutions using AWS Lambda and AWS Batch.Define and monitor data modeling and queries in MongoDB.Guide the team in best practices for testing, observability, security, and performance.Coordinate integrations with BPM/low-code platforms like Appian (preferred).Conduct code reviews, provide technical mentorship, and support team growth.Collaborate with technical and business stakeholders to align solutions with strategic objectives.
Join Vana as an MLOps Engineer Level 2, where you will play a crucial role in streamlining machine learning operations. In this position, you will collaborate with data scientists and IT teams to ensure the effective deployment and maintenance of ML models. Your responsibilities will include optimizing workflows, enhancing model performance, and ensuring the scalability of ML solutions.We are looking for innovative thinkers who are passionate about machine learning and operations, and who thrive in a fast-paced environment.
About the Role:Join our dynamic fintech company, vana, as a Frontend Software Engineer, where your passion for technology and innovation will help shape the future of financial services in Latin America. You will be instrumental in creating robust software solutions, overseeing the entire development process from conceptual design to implementation and deployment. Your role will involve crafting scalable and maintainable frontend applications, integrating seamlessly with cloud services, and working collaboratively with cross-functional teams including UI/UX designers, backend developers, and product managers to deliver exceptional user experiences. This individual contributor position provides an excellent opportunity for professional growth, allowing you to engage with best practices in software development, unit testing, deployment, and monitoring. You will have the chance to learn from experienced engineers while also being encouraged to take initiative and make impactful contributions to our projects and team objectives.Core Responsibilities:• Build Scalable Software Solutions: Design, develop, and implement high-quality frontend applications utilizing React, TypeScript, and JavaScript.• Collaborate with UI/UX Designers: Transform design specifications into responsive, interactive user interfaces that deliver a smooth user experience.• Execute Projects Independently: Identify optimal solutions or leverage existing methods to address challenges and meet team objectives.• Own Your Work: Commit to deadlines, take accountability for deliverables, and actively seek improvements in project workflows and team practices.• Enhance Team Collaboration: Participate in code reviews and knowledge-sharing sessions to elevate code quality and best practices.• Implement Testing Standards: Develop unit tests for new features with libraries such as Jest and React Testing Library to ensure software reliability.• Engage in Agile Methodologies: Participate in planning, daily stand-ups, and retrospectives with the development team and product manager.• Stay Updated with Industry Trends: Keep informed about the latest advancements in frontend technologies to maintain cutting-edge products.• Cloud Services Integration: Connect frontend applications to cloud services, ideally using AWS tools like S3 and CloudFront.• Mentor and Support Others: Provide guidance to new hires, interns, or junior engineers in their professional development.• Foster Continuous Improvement: Actively seek feedback, pursue personal development, and contribute innovative ideas to the team.Qualifications:• Bachelor's Degree in Computer Science, Engineering, or a related field.• Strong proficiency in frontend technologies including React, TypeScript, and JavaScript.• Familiarity with cloud services, particularly AWS.• Understanding of UI/UX principles and experience working closely with designers.• Knowledge of unit testing frameworks and best practices.• Excellent communication skills and a collaborative mindset.• Ability to work independently while being part of a team.
Descripción del PuestoComo Frontend Web Software Engineer de nivel 2, serás el arquitecto detrás del diseño, desarrollo e implementación de soluciones web innovadoras y escalables. Colaborarás de manera cercana con los equipos de backend, producto y diseño UX/UI para crear interfaces que no solo sean funcionales y eficientes, sino que también ofrezcan una experiencia de usuario excepcional. Este puesto exige un dominio sólido de tecnologías frontend contemporáneas, proactividad en la resolución de problemas y un fuerte compromiso con la mejora continua.2. Responsabilidades Principales- Diseñar, desarrollar e implementar soluciones frontend escalables y mantenibles utilizando React, TypeScript y JavaScript.- Colaborar con diseñadores UX/UI para convertir especificaciones en interfaces responsivas e interactivas.- Participar en revisiones de código, asegurando la calidad, la consistencia y las mejores prácticas de desarrollo.- Implementar pruebas unitarias para nuevos componentes utilizando herramientas como Jest o React Testing Library.- Integrar aplicaciones frontend con servicios en la nube (preferentemente AWS) y APIs RESTful.- Colaborar con equipos de backend para asegurar una comunicación eficiente entre sistemas.- Optimizar el rendimiento, la accesibilidad y la compatibilidad de las aplicaciones web.- Participar en ceremonias ágiles (planificación, reuniones diarias, retrospectivas).- Mantenerse al tanto de las tendencias y tecnologías frontend, proponiendo mejoras al stack tecnológico.- Proporcionar apoyo técnico y mentoría a nuevos integrantes o desarrolladores junior según sea necesario.3. Requisitos del PuestoFormación académica: Licenciatura en Ciencias de la Computación, Ingeniería o áreas afines, o experiencia práctica equivalente.Experiencia: Mínimo 3 años en desarrollo frontend o software similar.Conocimientos técnicos:- Dominio de React, TypeScript y JavaScript.- Experiencia en implementación precisa de diseños UI/UX y principios de diseño responsivo.- Conocimientos en herramientas de testing (Jest, React Testing Library, Enzyme).- Familiaridad con integración continua (CI/CD) y control de versiones (Git, GitHub Actions).- Experiencia con servicios en la nube (AWS S3, CloudFront) y arquitecturas serverless.- Conocimientos en integración de APIs RESTful.- Comprensión de accesibilidad y buenas prácticas de rendimiento web.- Familiaridad con metodologías ágiles (Scrum o Kanban).4. Competencias ClaveCapacidad técnica sólida en desarrollo frontend moderno.Atención al detalle y compromiso con la calidad visual y funcional de las aplicaciones.
1. Puesto de TrabajoComo Backend Software Engineer L2 en vana, serás clave en el diseño, desarrollo e implementación de soluciones de software backend que sean escalables, resilientes y sostenibles. Participarás en todas las fases del ciclo de vida del desarrollo, desde la conceptualización hasta el despliegue, asegurando la calidad técnica, estabilidad y crecimiento de nuestras plataformas.Este rol requiere un alto grado de iniciativa, pensamiento analítico y responsabilidad, así como la capacidad para colaborar en entornos distribuidos y ágiles, trabajando en conjunto con diversos equipos dentro de la fintech.Latina.2. Responsabilidades Clave- Diseñar, desarrollar e implementar soluciones backend de alta calidad utilizando TypeScript.- Ejecutar proyectos definidos, estableciendo soluciones adecuadas e implementando mejores prácticas.- Asumir la responsabilidad de las entregas técnicas y el cumplimiento de plazos.- Participar en revisiones de código y promover estándares de calidad.- Desarrollar y mantener APIs robustas y escalables para uso interno y externo.- Integrar y optimizar servicios en la nube (preferiblemente AWS) utilizando arquitecturas serverless.- Aplicar principios de diseño orientado a dominios (DDD) en el modelado de soluciones empresariales.- Contribuir al diseño y mantenimiento de sistemas distribuidos y arquitecturas event-driven (EDA).- Diseñar y gestionar bases de datos NoSQL (DynamoDB, MongoDB u otras).- Implementar pruebas unitarias y de integración automatizadas.- Participar activamente en ceremonias ágiles (planificación, stand-ups, retrospectivas).- Mentorizar a nuevos integrantes o ingenieros junior, fomentando el aprendizaje técnico continuo.- Proponer mejoras técnicas y participar en iniciativas de innovación y optimización de código.3. Requisitos del Puesto- Formación académica: Licenciatura en Ciencias de la Computación, Ingeniería o áreas afines, o experiencia práctica equivalente.- Experiencia: Más de 3 años en desarrollo de software backend.Conocimientos técnicos:- Dominio de TypeScript y experiencia en desarrollo de APIs REST.- Conocimiento en AWS y herramientas serverless (Lambda, DynamoDB, API Gateway, CloudWatch).- Familiaridad con frameworks IaC como CDK o SAM.- Fuertes prácticas de testing y automatización (unitarias, integración).- Comprensión de arquitecturas distribuidas y event-driven (SNS, SQS, Kafka, EventBridge).- Conocimientos en bases de datos NoSQL y modelado de datos eficiente.- Experiencia en la aplicación de principios de diseño orientado a dominio (DDD).
About UsAt Gramian Consultancy, we pride ourselves on being a premier boutique consultancy focused on IT professional services and engineering talent solutions. Our extensive expertise in software engineering and strategic leadership enables us to connect companies with exceptional professionals, creating high-performing teams tailored to their specific needs.Role OverviewWe are currently seeking a highly skilled Senior Frontend Engineer to join our client, a prominent large-scale social content platform. This role will focus on enhancing one of the highest traffic pages—Comments. As a vital member of our team, you will play an instrumental role in ensuring an engaging and seamless comment consumption experience for all users. This position offers the chance to influence technical, product strategy, operations, and architecture for one of the largest websites globally.Model: FTE or Contractor (12-18 months), 100% REMOTEEligible Locations: Argentina, Brazil, Chile, Guatemala, Mexico, PanamaKey ResponsibilitiesCollaborate with cross-functional teams including product managers, designers, and other engineering professionals to implement product and business strategies, developing innovative products and features that delight our users.Engage in the complete development cycle: from technical design to development, testing, experimentation, analysis, and launch. You will review code and design documentation, providing feedback on product specifications and mockups.Work alongside a team of dynamic, motivated engineers. Contribute to best practices that enhance developer workflows and mentor junior engineers to advance their technical skills.Embrace a culture of continuous learning and improvement in both technical and non-technical skills.
Join our dynamic team as an Engineering Assistant at SGS, where you'll play a crucial role in supporting our engineering projects and initiatives. As a vital part of our Laboratory & Testing department, you will assist in various engineering tasks, ensuring quality and precision in our operations. This is an excellent opportunity for new graduates looking to kickstart their career in engineering.
Role overview The Chemical Engineering Technician at Universidad del Valle de Guatemala supports research and practical projects within the chemical engineering department. This position helps bridge academic work and hands-on applications, making a direct impact on the student learning experience. Key responsibilities Assist in developing and implementing solutions for chemical engineering projects Support ongoing academic research activities Apply research findings in teaching and laboratory settings Contribute to enhancing the educational experience for students Work location This position is based on-site at Universidad del Valle de Guatemala in Guatemala.
We are seeking a dedicated professional to provide specialized functional support for users of the Sales & Services (CRM) platform. You will be responsible for resolving issues at the first point of contact and ensuring the system operates correctly, is adopted effectively, and is continually improved.The selected candidate will actively participate in functional testing of ongoing mini-projects (such as direct transitions, admin user setups, enhancements to the regular admission form, and more), ensuring the validation and proper functioning of new implementations.The service will be executed with an agile, collaborative, and results-oriented approach:1. **Agile Focus (Agile Light)**Execution of activities in short service cycles (weekly or bi-weekly sprints).Partial and verifiable deliverables.Brief coordination and prioritization meetings.2. **Collaborative Management**Constant coordination with end users and the technical team (DiTic).Utilization of collaborative tools (Microsoft Teams or others).Regular reporting of progress and incidents.3. **Results Orientation**Alignment of activities with defined deliverables.Enhancement of user experience and efficiency of the system.Measurement of the impact of executed actions.4. **Documentation and Traceability**Formal logging of incidents and requirements.Documentation of tests, workflows, and training sessions.Structured follow-up on version releases.
WHO ARE WE?Launch Potato is a thriving digital media enterprise that engages over 30 million visitors monthly through dynamic brands including FinanceBuzz, All About Cookies, and OnlyInYourState.As the Discovery and Conversion Company, our mission is to connect consumers with top-tier brands through insightful, data-driven content and cutting-edge technology.With our headquarters in South Florida and a remote-first culture spanning over 15 countries, we nurture a high-performance environment that values speed, ownership, and measurable results.WHY JOIN US?At Launch Potato, you will elevate your career by taking ownership of outcomes, working swiftly, and making a significant impact alongside a global team of high achievers.
WHO ARE WE?Launch Potato is a successful digital media organization that attracts over 30 million visitors each month through renowned brands like FinanceBuzz, All About Cookies, and OnlyInYourState.As the Discovery and Conversion Company, our mission is to connect consumers with top brands through innovative, data-driven content and technology.With headquarters in South Florida and a remote-first approach, our team spans over 15 countries, cultivating a high-growth, high-performance culture that prioritizes speed, ownership, and measurable impact for success.WHY JOIN US?At Launch Potato, you will propel your career forward by taking ownership of outcomes, acting swiftly, and making a significant impact alongside a globally distributed team of high-achievers.
Join CallTek, a global leader in white-label technical support with over 20 years of experience collaborating with technology operators around the world. Our team of 10,000+ professionals, spread across nine countries, provides 24/7 engineering, software development, customer support, and field services. We are renowned for our top-tier security certifications and innovative AI solutions, ensuring secure and seamless support for our partners. Become a valued member of our growing team and advance your career with us!Key ResponsibilitiesHandle incoming customer calls, gathering essential information to create or update support tickets. Monitor email and ticket boards for updates, notifying relevant parties as necessary. Perform Tier 1 tasks, including voicemail password resets, extension name changes, basic programming adjustments, and initial troubleshooting for systems/sites experiencing connectivity issues.Collaborate with customers and onsite technicians to provide basic hardware troubleshooting, including remote desktop support via laptop. Must possess the ability to work independently and have expertise in Mitel On-Premises Products to effectively resolve various issues.Engage with the Mitel Vendor for additional support when required.
Join National Retail Solutions (NRS), a pioneering subsidiary of IDT Corporation, as we transform the independent retail landscape with cutting-edge, affordable point of sale systems and an array of complementary services. Our offerings include innovative store management apps, consumer ordering platforms, dynamic web storefronts, and loyalty programs that empower small retailers to stand tall against large chains and e-commerce giants. With over 26,000 POS units operational across the United States, we are on a mission to drive success for our clients.We are actively seeking a Senior Full-Stack Software Engineer to join our dynamic development team. This role will focus on enhancing our POS ecosystem for a new target market. The ideal candidate is proactive, thrives in a fast-paced environment, and is driven by a passion for delivering high-quality software solutions to production.
Join our innovative team at vana as a Backend Engineer L1, where you'll contribute to exciting projects and collaborate with talented professionals in a dynamic environment. In this role, you'll have the opportunity to design, develop, and enhance backend systems, ensuring optimal performance and scalability.
Objective:Provide support in the development of architectural designs, preparation of technical specifications, and construction models. Collaborate in the coordination and monitoring of infrastructure projects, ensuring compliance with the technical and regulatory guidelines of Universidad del Valle de Guatemala across all its campuses and properties.Main Activities:Support in architectural and technical design:Collaborate in creating architectural and technical design proposals according to the functional and regulatory requirements of the institution.Preparation and management of plans:Assist in the preparation, updating, and organization of architectural and construction plans for infrastructure projects.Project presentation and communication:Prepare graphic and technical materials for project presentations and support decision-making processes.Coordination and stakeholder engagement:Coordinate and participate in collaborative workspaces with various stakeholders involved in the projects.Supervision of construction processes:Support in monitoring works and construction projects to ensure compliance with approved designs and institutional standards.
Join our dynamic team at Bluelight Consulting as a Fullstack Engineer, specializing in Python and React. This fully remote position is open to candidates located in Latin America and offers an exciting opportunity to work on innovative projects that make a difference.Your role will involve collaborating with cross-functional teams to design, develop, and maintain scalable applications. You'll leverage your expertise in both frontend and backend technologies to deliver high-quality software solutions.
Join our innovative team at Vana as a Fraud Data Scientist Level 2. In this pivotal role, you will leverage advanced data analytics and machine learning techniques to identify and combat fraudulent activities, enhancing the integrity of our data systems. You will collaborate closely with cross-functional teams to develop robust solutions that protect our customers and our business.
Join Bluelight Consulting as a Fullstack Engineer, where you'll leverage your expertise in Python and React to develop innovative solutions. This is a unique opportunity to work remotely from anywhere in Latin America. You'll collaborate with a talented team, driving projects from conception to deployment, ensuring that our clients receive top-notch digital experiences.
