Qualifications
Ideal candidates will possess strong leadership skills and a commitment to outstanding customer service. A background in retail management is preferred, alongside experience in financial services. Excellent communication skills, the ability to motivate a team, and a thorough understanding of regulatory compliance are essential. Candidates should be detail-oriented and capable of managing cash procedures effectively. Previous experience as a Customer Service Representative or in a supervisory role is an advantage.
About the job
Join PLS as a Motor Vehicle Shift Supervisor and lead a dynamic team in delivering exceptional customer service. As a key leader in our Phoenix location, you'll oversee daily operations, ensuring compliance with policies while fostering a strong customer-centric culture. You will directly support the Assistant Store Manager in achieving store objectives and guiding team members to exceed customer expectations. Your leadership will be instrumental in maintaining high standards of service, operational efficiency, and team motivation.
About PLS
At PLS, we believe that everyone deserves better financial services. Founded in 1997, we have grown into a leading retail provider with over 200 locations across 12 states. Our mission is to empower customers with convenient, transparent solutions for their everyday financial needs. As part of our team, you’ll contribute to creating a welcoming environment where our customers feel valued and supported. With a focus on people, location, and service, PLS is proud to offer a culture where excellence is recognized and rewarded.
