About the job
Company: Blank Street
Location: Manchester, UK
About Blank Street
Blank Street aims to shape a modern food and beverage brand, focusing on the small daily moments that deserve to feel special. Over the last five years, the team has developed a distinctive menu, welcoming spaces, and a hospitality approach that turns routines like morning coffee into a daily treat. This vision relies on people who bring energy and care to every guest interaction.
Role Overview: Multi-Site General Manager
This is more than a single-store management role. The Multi-Site General Manager leads several flagship locations across Manchester, acting as Blank Street’s representative in the city. The position covers team building, full ownership of the guest experience, and upholding the brand at its highest standard.
What You’ll Do
Hospitality Leadership
- Ensure every beverage meets Blank Street’s quality standards before it leaves the store.
- Keep both front and back of house clean and organized at all times.
- Set the tone for each shift by engaging directly with teams and guests where it matters most.
People Leadership
- Oversee recruitment and hire top talent for each location.
- Train staff to deliver the Blank Street experience as skilled baristas.
- Support team development for both future leaders and those in short-term roles, making everyone feel valued.
- Foster a connected, engaged team through a welcoming environment and thoughtful team-building activities.
P&L and Operations
- Plan each shift by station, balancing labor productivity with operational efficiency.
Who We’re Looking For
The ideal candidate combines a hospitality mindset with entrepreneurial drive. This person holds themselves and their team to high standards, pays close attention to detail, and thrives in busy settings. A genuine interest in Blank Street’s offerings and creating real connections with guests is essential. Experience building teams, shaping culture, and finding ways to improve operations will stand out. Blank Street is growing, and the company values leaders who want to help shape its future in Manchester.
