About the job
Join M/I Homes, a distinguished homebuilder with over 50 years of experience in creating exceptional homes, as a New Home Consultant. Our commitment to unparalleled customer service has allowed us to assist more than 170,000 homeowners in realizing their dreams across 17 markets nationwide.
As a New Home Consultant, you will be instrumental in guiding customers through the entire homebuying process. Your role will involve showcasing our innovative product features, diverse floorplans, and exquisite designs tailored to meet the unique needs of each customer. You will be a trusted advisor, collaborating with internal teams to ensure a smooth homebuilding experience and maintaining customer satisfaction at every stage.
Key Responsibilities:
- Transform visiting customers into proud homeowners within our communities.
- Leverage various resources, including marketing materials, model homes, and realtor relationships, to drive sales.
- Achieve sales and customer service goals consistently with minimal supervision.
- Stay abreast of market trends and competitor offerings to uphold M/I Homes' industry-leading status.
- Educate potential buyers on M/I Homes' products, community benefits, financing options, and more.
- Act as the primary liaison for homebuyers, providing support from initial consultation to home closing.
- Collaborate with internal teams and participate in division meetings to promote effective communication and a seamless homebuilding process.
- Ensure M/I Homes' brand image is upheld by monitoring community appearance and home maintenance.
