About the job
Join our dynamic team as a Tech Support Executive for the night shift, specializing in inbound voice support. In this role, you will assist customers with technical inquiries, troubleshoot issues, and provide exceptional customer service. Ideal candidates will possess excellent communication skills, a passion for technology, and the ability to work independently in a fast-paced environment.
Your responsibilities will include:
- Responding to customer queries via phone
- Troubleshooting technical issues
- Providing solutions and recommendations
- Maintaining accurate records of customer interactions
