Nursing Supervisor at Veterinary Emergency Group | Palo Alto, CA

Veterinary Emergency GroupPalo Alto, California, United States

On-site Full-time $27K/yr - $56K/yr

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Experience Level

Manager

Qualifications

We are looking for candidates who possess strong leadership skills, a background in veterinary medicine, and a passion for team development. The ideal Nursing Supervisor will have: Experience in a veterinary emergency setting is preferred. Strong communication and interpersonal skills. A commitment to high-quality patient care. Ability to work collaboratively with diverse teams. Proven experience in mentoring and coaching team members. A proactive approach to problem-solving.

About the job

ABOUT VETERINARY EMERGENCY GROUP

Founded in 2014, Veterinary Emergency Group (VEG) is dedicated to providing exceptional emergency care for pets and their owners during critical times. We challenge the traditional emergency room experience, leading to rapid growth with 24/7, year-round locations nationwide. Our focus extends beyond providing superior care to pets; we also prioritize the well-being of our employees, our VEGgies, creating a supportive and empowering workplace.

At VEG, we believe in saying yes to your career aspirations in veterinary emergency medicine. Our innovative open-concept hospitals allow you to handle a diverse range of emergency cases, including exotic animals. We strive to foster an immersive, customer-centered experience that ensures you and your team can deliver the best possible care to every patient.

VEG has been recognized as a Great Place to Work® for 2025 and 2026, reflecting our commitment to creating a positive and fulfilling work environment.

THE ROLE

As a Nursing Supervisor, you will not only oversee daily operations but also empower a dedicated team of Credentialed Veterinary Technicians and Veterinary Assistants to excel in their roles. Your leadership will inspire growth in skills and confidence, while maintaining high standards of care quality and team morale. This position is ideal for empathetic leaders who are proactive in addressing challenges and thrive in a fast-paced, forward-thinking environment.

YOUR RESPONSIBILITIES

Provide coaching and mentorship to veterinary technicians and assistants, facilitating their professional development.
Address team dynamics with clarity and compassion, always prioritizing the well-being of patients and staff.
Collaborate with hospital leadership on performance management, feedback, recognition, and strategic planning.
Design and optimize hospital workflow to ensure a customer-centric approach, guaranteeing prompt medical attention for pets and allowing families to stay together.
Proactively manage customer inquiries and work with leadership on sustainable solutions.
Ensure a supportive environment for both pets and their owners throughout their visit.
Oversee nursing schedules, PTO requests, and daily staffing needs.

About Veterinary Emergency Group

Veterinary Emergency Group is revolutionizing the veterinary emergency experience by prioritizing both pet care and employee satisfaction. With 24/7 facilities across the country, we are dedicated to creating a supportive and encouraging environment for our staff and exceptional care for every pet.

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