About the job
We invite applications from permanent employees currently holding the title and those reachable on the Principal Administrative Associate Civil Service List.
**About Us:**
The Division of Family and Child Health (DFCH) within the New York City Department of Health and Mental Hygiene is dedicated to developing and managing programs, policies, and services that enhance the physical and socio-emotional health of families and children in New York City. Our mission encompasses promoting health equity, social justice, and the well-being of families through various initiatives, including the Bureau of Maternal Infant and Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration. We envision a future where every child, woman, and family is empowered to achieve their full health and developmental potential.
**Position Overview:**
Reporting directly to the Director, the Office Associate will play a pivotal role in supporting the NYC Early Intervention Program's Bronx Office. This position ensures efficient office operations and assists in processing child cases. The Office Associate will manage receptionist duties, engage with families and providers, maintain electronic case files, and perform various clerical tasks including document preparation and communication management.
**Key Responsibilities:**
- Provide essential clerical and administrative support for the Early Intervention Program.
- Serve as the primary receptionist, answering calls, directing inquiries, and welcoming families and providers to the office.
- Access and manage case records via the EI NYEIS/HUB database, creating and maintaining electronic child case files.
- Utilize Microsoft Office to prepare documents and spreadsheets, while entering information into the Virtual Vault.
- Draft and send emails using Microsoft Outlook, ensuring timely communication.
- Assist with various projects and assignments as needed, completing additional tasks as assigned by management.
**Why Join Us?**
- **Benefits:** City employees enjoy exceptional benefits, including:
- A premium-free health insurance plan that can save employees over $10,000 annually.
- Additional health, fitness, and financial benefits based on union or benefit fund affiliation.
- A public sector defined benefit pension plan offering stable monthly retirement payments.
- A tax-deferred savings program and a comprehensive Worksite Wellness Program to promote health while serving New Yorkers.
- **Work From Home Policy:** Depending on your position, you may be eligible for flexible work arrangements.
