Onboarding Associate Manager

AngkasMakati City, Metro Manila, Philippines

On-site Full-time

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Experience Level

Manager

Qualifications

Requirements:Bachelor's degree in Business Administration, Human Resources, or a related field.3+ years of experience in recruitment, onboarding, or a related field. Proficiency in applicant tracking systems and HR software. Skills:Strong leadership and team management capabilities. Exceptional communication and interpersonal skills. Excellent organizational and time-management abilities. Meticulous attention to detail. Strong problem-solving and decision-making skills.

About the job

The Onboarding Associate Manager at Angkas plays a key role in welcoming new drivers to the platform in Makati City, Metro Manila. This position leads a team of field onboarding agents, shaping the experience for new recruits and supporting their successful start with Angkas.

What you will do

Lead, motivate, and guide a team of field onboarding agents to meet established targets.
Set clear expectations and provide ongoing feedback and coaching to drive team productivity.
Refine and improve onboarding processes to ensure efficiency and compliance.
Deliver a smooth and positive onboarding experience for every new driver.
Monitor and analyze key metrics, including time to activation and conversion rates, to assess onboarding success.
Collaborate with the recruitment team to identify, attract, and screen qualified driver candidates.
Use creative recruitment approaches to help achieve hiring goals.
Interview potential drivers to evaluate their suitability for the platform.
Oversee verification of driver documents such as licenses, permits, and medical certificates to ensure regulatory compliance.
Develop and deliver training programs that equip new drivers with essential skills and knowledge.
Ensure drivers understand how to use platform features and follow operational guidelines.
Adhere to company policies and procedures while working to exceed targets.
Participate in ongoing training to stay updated on industry trends.
Take on additional projects and responsibilities as needed to support the team and company goals.

Location

This role is based in Makati City, Metro Manila, Philippines.

About Angkas

At Angkas, we are dedicated to revolutionizing the transportation landscape in the Philippines. Our innovative platform connects riders with qualified drivers, ensuring a safe and efficient travel experience. As part of a vibrant, multicultural team, you will thrive in an agile work environment that embraces technology and fosters growth.

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