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Join Capco as an Operational Excellence Lead in our Wealth Operations team. In this pivotal role, you will drive process improvements and implement best practices to optimize operational efficiency. Your expertise will help shape our strategies to deliver exceptional client services and enhance overall operational performance.
Capco is a global technology and management consultancy dedicated to the financial services industry. We specialize in driving digital transformation and operational excellence for our clients. With a focus on innovation and excellence, we empower organizations to navigate the complexities of the financial landscape.
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Tripadvisor, Inc.
About Tripadvisor The Tripadvisor Group is dedicated to connecting individuals with experiences that are worth sharing, striving to become the world's most trusted source for travel insights. Our innovative technology and brands engage a global audience, linking them with partners through rich content and guidance across various travel sectors, including acc…
Accordion
We are seeking a visionary and results-driven Director of Commercial Excellence to join our dynamic team at Accordion. In this pivotal role, you will lead our initiatives to enhance commercial strategies and drive profitability across our organization. You will work closely with cross-functional teams to identify opportunities for growth, optimize sales processes, and implement best practices that enhance customer engagement and satisfaction.
Join Capco as an Operational Excellence Lead in our Wealth Operations team. In this pivotal role, you will drive process improvements and implement best practices to optimize operational efficiency. Your expertise will help shape our strategies to deliver exceptional client services and enhance overall operational performance.
About Selina FinanceAt Selina Finance, we are dedicated to delivering outstanding value through straightforward and flexible financial solutions. Our vision is to revolutionize the digital lending landscape for homeowners across the UK. With over £2 trillion of equity tied up in UK properties, many homeowners find themselves relying on high-interest consumer loans, credit cards, or overdrafts, which we consider both inequitable and unnecessary. Our innovative financing product stands out as it combines the flexibility of a current account, the affordability of a mortgage, and the ease of application typical of consumer loans.We are developing a dynamic team and fostering a culture of excellence, growth, and recognition, gearing up for our next exciting chapter, and we want you to be a part of it!Here are some of our proud achievements: A diverse workforce with 19 different nationalities across our London and Manchester offices Recognized as one of the fastest-growing companies in the UK by Business Leader Growth 500 for 2025 Ranked in the top 30 of ‘Tempos 100 best start-ups to work for in 2023’ Acknowledged as a Disability Confident Committed employer Certified B Corporation Highly rated in employee surveys for: Workplace Culture Work-Life Balance Employee RecognitionRole OverviewThe Operational Excellence Associate plays a crucial role in enhancing our organization's efficiency by identifying and eliminating low-value or redundant processes, rather than just making incremental improvements. This position collaborates closely with the Operational Excellence Manager and senior stakeholders to spearhead impactful operational enhancements and structural transformations that bolster scalability, efficiency, and overall outcomes.Key ResponsibilitiesCollaborate with the Operational Excellence Manager to translate strategic priorities into actionable operational plans and execution roadmapsConduct high-caliber analysis, providing insights and recommendations to facilitate decision-making at the leadership levelLead the identification and execution of process improvements across operations
Soho House & Co.
Role overview The Director of IT Services serves as the senior leader for IT support at Soho House & Co., overseeing technology operations across more than 45 Houses and associated brands, including Soho Works, Retail, Ned Club, and IHDB. This role centers on ensuring reliable and available IT systems worldwide, with daily accountability for service performance at every location. The Director leads a global support team that operates around the clock, combining senior leadership with hands-on oversight of operations, support, and incident management. This position is highly visible and cross-functional, requiring close collaboration with Operations, Finance, HR, and other business units. Reporting directly to the Chief Digital & Technology Officer, the Director joins the Digital leadership team and works alongside leaders in AI, Data, Engineering, Product, and Security. The team is involved in projects that use automation and AI to improve both operations and member experiences. Main responsibilities Lead, develop, and manage the global technology operations team, including both employees and contractors. Set objectives, drive performance, and foster a service-focused culture. Oversee the Managed Service Provider relationship by monitoring service level agreements, conducting service reviews, and driving ongoing improvement across all support tiers. Maintain and improve the quality of global technology support, ensuring business-as-usual service performance and stakeholder satisfaction. Coordinate small projects, service enhancements, and tactical technology upgrades at existing sites. Support technology readiness for new House openings and refurbishments, collaborating with Infrastructure, IHDB, and other stakeholders to align requirements. Work with HR and the Group CDTO to attract, assess, and onboard technology talent worldwide. Manage PCI-DSS operational compliance for relevant systems and locations, including annual assessments, QSA relationships, remediation, and ongoing control governance. Oversee the complete technology estate, including front-office systems (PMS, POS, F&B reservations, access control, guest WiFi) and back-office systems (HCM, Finance, ERP Fusion). Ensure operational support and incident management for all systems, and deliver ongoing enhancements for Hospitality, HR, and Finance platforms. Location This role is based in London, England, United Kingdom.
Bolt Technology OU
Join Bolt as the Global Head of Operational Excellence for Rides!We are seeking a dynamic leader to spearhead the operational strategies that govern our Rides division. In this pivotal role, you will design and implement systems, standards, and automation processes that enhance the efficiency and reliability of our driver, fleet, and market operations. Your expertise will enable Bolt to expand seamlessly while minimizing complexity and costs. If you thrive on transforming strategic visions into practical, scalable solutions, this is the perfect opportunity for you!About Us:Bolt is one of the fastest-growing tech companies in Europe and Africa, boasting over 200 million users across more than 50 countries. Our success is driven by our incredible team, and we are committed to fostering an inclusive environment where everyone feels welcome, regardless of their background.Our mission is to create urban spaces designed for people, not cars. We invite you to join us in making this vision a reality!Role Overview:As the Head of Operations Excellence, you will be tasked with establishing and scaling industry-leading operational standards throughout Bolt’s Rides business. You will be the architect of our operational systems, defining work procedures, performance metrics, and strategies to streamline processes as we enter new markets.Your role will involve translating multi-year strategic goals into actionable operational programs encompassing drivers, vehicles, and fleets. Collaborating closely with departments such as Product, Engineering, Growth Analytics, Finance, and Local Operations, you will drive significant enhancements in automation, cost-effectiveness, and overall execution quality within our core operational frameworks.Additionally, you will lead and mentor a high-performing Operations Excellence team, establish rigorous planning and governance standards within Central Operations, and ensure that global benchmarks are converted into precise, actionable guidelines for our local teams.
WPP Media
About WPPWPP is the trusted growth partner for leading global brands, combining cutting-edge media intelligence, data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel within one organization. Powered by exceptional talent and our innovative marketing platform, WPP Open, we guide clients through change, enabling them to seize opportunities and achieve transformational growth. For more details, visit WPP.com.Position: Data Excellence Manager - DATAbout WPP MediaAs a part of WPP, WPP Media represents our global media collective. In a landscape where media is omnipresent, we unite the best platforms, people, and partners to unlock limitless growth opportunities. Discover more at wppmedia.com.We at WPP Media are firm believers in the strength of our culture and our team. It is this ethos that empowers us to deliver extraordinary experiences for our clients and each other. In this role, embracing WPP and WPP Media's core values will be crucial:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences while Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.About WPP & OpenDoorAt WPP, we are continuously reinventing the future of creativity across an expansive canvas, integrating unparalleled talent, resources, and skills to deliver a cohesive offer of communications, experience, commerce, and technology.Over the past decade, we have established a dedicated global client practice aimed at amplifying WPP’s impact for our largest clients by providing tailored solutions that address their specific needs and challenges. This is why we developed OpenDoor for Amazon.OpenDoor represents a unique collaboration between WPP and Amazon, leveraging their respective strengths and visions. Every project, whether at WPP or Amazon, is designed to...
Sotheby's
ABOUT SOTHEBY'SFounded in 1744, Sotheby's stands as the leading global hub for art and luxury. Our commitment to facilitating access to and ownership of extraordinary art and luxury items is realized through auctions, private sales, e-commerce, and retail channels. Supported by an advanced technology platform, our global marketplace is enriched by a vast network of specialists across 40 countries and 70 categories, including Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, Design, collectible automobiles, and real estate. We believe in the transformative influence of art and culture and are dedicated to fostering inclusivity, sustainability, and collaboration within our industry.Sotheby’s Financial Services (SFS) empowers clients to harness the liquidity of their fine art and collectible assets through innovative technology. Combining the agility of a fintech startup with the solidity of a longstanding institution, our SFS team is committed to pioneering the future of art financial services. We are excited about the journey ahead and eager to embark on this adventure together.THE ROLEAs an integral member of the SFS team, you will be responsible for originating loans in the UK and EMEA, actively promoting the value proposition of SFS both internally and externally. Your role will be pivotal in expanding client relationships with Sotheby's and providing a crucial value-added financing service.
Smartsheet Inc.
For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable results. From streamlined work management to innovative, scalable solutions, we have consistently prioritized flow. Our mission is to create tools that enable teams to automate tedious tasks, derive valuable insights, and work more intelligently. More than just tools, we foster an environment that encourages bold thinking, decisive action, and the pursuit of meaningful work. When challenges are met with purpose and passion, that’s where the real magic happens, and it’s what drives us every day.We are currently seeking a seasoned Director of Client Services to join our Professional Services Sales team.In this role, you will be tasked with achieving professional services bookings targets by promoting Smartsheet’s diverse range of Professional Services offerings. Your efforts will significantly enhance customer adoption of the Smartsheet platform across various intelligent work management solutions. You will serve as a sales overlay for two Enterprise Sales teams covering approximately 10-15 territories across the EMEA region. This position involves managing the complete sales process for services-only opportunities and working closely with Account Executives on combined software licensing and services sales opportunities.This role reports to the Director of Professional Services Sales and Customer Outcomes in the EMEA region.Your Responsibilities Will Include:Gaining a deep understanding of Smartsheet's evolving suite of professional services and how they align with various solutions and customer maturity levels.Developing services-specific territory plans that outline priority accounts, key opportunities, and stakeholder relationship maps, integrating them into Account Executives' overall strategies.Accurately forecasting monthly and quarterly professional services bookings for your assigned territories.Maintaining pipeline integrity in Salesforce and Clari, ensuring all necessary fields and notes are current.Generating new business and expanding existing service pipelines through customized outbound initiatives.Overseeing a seamless technical scoping process, collaborating with Solutions Engineers, Solutions Architects, and Solutions Consultants.Leading the presentation of solutions proposals, effectively communicating compelling value at all levels of the customer organization, from individual contributors to executives.Negotiating pricing and terms for custom Statements of Work (SOWs) and packaged services.
Tripadvisor Inc.
About TripadvisorThe Tripadvisor Group is dedicated to connecting travelers with exceptional experiences worth sharing. Our mission is to be the most trusted source globally for travel and experiences. We harness our brands, advanced technology, and capabilities to engage our audience with rich content and travel insights, facilitating a two-sided marketplace for experiences, accommodations, dining, and other travel categories. Our portfolio includes well-known brands such as Tripadvisor, Viator, and TheFork.Who We Are Looking ForWe are seeking a dynamic and experienced Director of Service Delivery to lead our customer service strategy for the Viator Experiences business. This hands-on leadership role is essential in ensuring seamless customer resolutions on the first attempt, every time. You will oversee booking assistance, support for travelers, travel agents, and merchant partners while working in a hybrid environment across our Oxford and London offices.In this role, you will manage the performance of our outsourced front-line operations and serve as the primary contact for all business escalations, guiding in-house resolution teams. Your leadership will be instrumental in fostering a culture of operational excellence with a strong focus on customer satisfaction in all decisions. You will drive initiatives aimed at reducing customer friction, implementing AI tools, developing self-service solutions, and ensuring efficient processes.As part of a fast-paced and competitive team, you will advocate for our customers in all behaviors and decision-making processes. At Tripadvisor, our customers come first in everything we do.
Interpath Advisory
Join Interpath, a rapidly expanding international advisory firm renowned for its extensive expertise across various sectors including deals, advisory, and restructuring. Our mission is to provide actionable solutions to global enterprises, investors, and stakeholders facing complex challenges and critical decision-making moments.We pride ourselves on being agile, independent, and free from conflicts of interest, driven by a commitment to excellence and ethical practice. Our diverse teams harness specialized technical knowledge and substantial sector experience to deliver exceptional results in our service lines.Founded in 2021, Interpath has swiftly established a strong presence across the UK, Ireland, France, Germany, Austria, Spain, the British Virgin Islands, the Cayman Islands, Bermuda, Barbados, and Hong Kong. Our vision is to emerge as a leading global advisory firm by 2030.We are excited to announce the expansion of our Value Creation service line to include Operational Deal Services, offering a unique opportunity to join a new business segment within our esteemed firm. Led by accomplished Managing Directors, our Integration and Separation team specializes in delivering advisory services across pre-and post-deal carve-outs, integrations, operational due diligence, and value creation initiatives.As the Director in the Integration & Separation team, you will spearhead teams in executing multifaceted, stakeholder-driven advisory engagements at both domestic and international levels, while enhancing Interpath's reputation as a top-tier provider of deals and value creation advisory services. You will play a pivotal role in assisting transformative projects that significantly influence our clients' future growth and success.
AND Digital
About AND Digital AND Digital is a technology company focused on transforming digital delivery and closing the digital skills gap. Since 2014, we have helped organizations create outstanding digital products and build strong digital teams. Our regional teams, known as 'Clubs,' work closely with clients to provide dedicated support and foster lasting partnerships. With over 1,300 people across Clubs in the UK and Europe, AND Digital continues to grow organically. We have plans to expand globally and remain committed to building legacies for our clients through collaboration and expertise. Role Overview: Client Service Director The Client Service Director leads the relationship between AND Digital’s Clubs and client organizations. This role manages ongoing engagements, drives account growth, and builds long-term partnerships. The position calls for an experienced account manager who combines strong relationship skills with commercial insight to grow client revenue. Main Responsibilities Client Relationship Management: Manage a varied client portfolio, developing trusted relationships with key stakeholders to strengthen AND Digital’s impact. Account Growth: Create and execute strategic account plans that deliver value for clients and support AND Digital’s growth. Identify and pursue new business opportunities. Client Assurance: Oversee daily client communications, onboarding, and team rotations to ensure smooth operations and clear information flow. People Leadership: Communicate AND Digital’s mission and goals, connecting our services to client needs. Commercial Management: Maintain commercially successful accounts with minimal supervision. Use commercial expertise to prevent revenue loss, contribute to Statements of Work (SOWs), and understand contract terms and risks. Team Building: Assemble and manage a team tailored to each client’s needs and staff skills. Participate in internal and client scheduling meetings to keep plans current. Issue Resolution: Serve as a trusted escalation point for clients and delivery teams, resolving issues proactively to support successful outcomes. What Sets AND Digital Apart Our culture is shaped by three core values: wonder, share, and delight. Collaboration and continuous learning are at the heart of our workplace. AND Digital offers an environment where people grow and make a real difference for clients and colleagues alike.
Numagroup GmbH
As the Operational Excellence Manager at Numagroup GmbH, you will lead our initiatives to foster a culture of continuous improvement across our operations in the UK. Your primary responsibilities will include developing and implementing effective operational strategies, optimizing processes, and ensuring compliance with industry standards. If you are passionate about enhancing operational efficiency and driving performance, we want to hear from you!
Trustpilot
As the Director of People Services at Trustpilot, you will lead our efforts in creating a dynamic, inclusive, and high-performance culture. You will be responsible for developing and implementing people strategies that align with our business goals, ensuring that our employees are engaged, supported, and empowered to achieve their best work.Your role will involve collaborating with leaders across the organization to drive talent management, employee engagement, and organizational development initiatives. You will champion policies and practices that promote diversity and inclusion, while also ensuring compliance with employment laws and regulations.Join us to help shape the future of Trustpilot and make a meaningful impact on our people and culture!
What You Will Be DoingWe are seeking a highly skilled Corporate Finance Director to propel the growth of our Financial Services Corporate Finance practice. In this influential leadership position, you will be essential in nurturing client relationships, identifying new business prospects, and providing top-notch advisory services within the mid-market financial services sector.Your Key ResponsibilitiesClient Leadership & DeliveryManage and cultivate key client relationships, ensuring exceptional service throughout the engagement process.Deliver proactive advisory services that align with our Conduct Risk framework and uphold our Exceptional Advisor standards.Supervise the execution of mandates, guaranteeing that work is completed by suitably skilled and senior team members.Serve as a trusted advisor, offering deep insights into FS Corporate Finance, particularly in mid-market M&A, fundraising, capital advisory, and strategic transactions.Driving GrowthTake a leading role in expanding our Financial Services Corporate Finance offerings within the mid-market.Strengthen relationships with current and potential clients, identifying and pursuing new business opportunities.Enhance the firm’s market reputation and contribute to strategic commercial decisions.Leadership, People & DevelopmentInspire and develop your team in accordance with our Exceptional Leader expectations.Uphold the highest standards of technical, professional, and commercial competence while aiding the development of these skills in others.
Vortexa is a global technology company based in London, focused on closing information gaps in the energy sector. Using advanced satellite data and artificial intelligence, Vortexa delivers real-time insights into global seaborne energy flows. The company aims to improve transparency and efficiency across energy markets. Role Overview The Vice President of Strategy Execution & Operational Excellence leads the delivery of Vortexa’s most important cross-functional initiatives. Reporting to the COO, this leader ensures teams stay aligned, priorities are clear, and obstacles to execution are removed. The role is hands-on and centers on achieving meaningful results for the business. Main Responsibilities Partner with the COO and Executive Team: Act as a key extension of the COO, taking real ownership of execution. Work closely with executives to turn strategies into actionable plans and measurable outcomes. Communicate priorities clearly across the company. Lead Cross-Functional Initiatives: Guide major company projects from start to finish, coordinating efforts across multiple functions. Foster alignment, drive execution, and maintain accountability, especially during periods of change or complexity. Refine Operating Cadence: Oversee and improve operational rhythms, such as OKRs, strategic initiatives, business reviews, and leadership updates. Represent the COO in execution-focused discussions and proactively surface execution risks or performance gaps. Drive Operational Excellence: Strengthen the operating model, governance, and decision-making processes to support a culture of accountability and high performance. Location This position is based in London, England, United Kingdom.
Join us as the Director of Enterprise Financial Services Industry at Databricks, a leader in data and AI solutions. In this pivotal role, you will spearhead strategies that drive innovation and transformation within the financial services sector. Collaborate with cross-functional teams to leverage the power of data analytics, empowering organizations to make informed decisions that enhance operational efficiency and customer satisfaction.
Role overview Endava seeks an Engagement Director in London to focus on clients within the financial services sector. This role is responsible for fostering strong client relationships, understanding business needs, and making sure projects align with client expectations. The position plays a key part in maintaining high levels of client engagement and satisfaction. What you will do Collaborate directly with financial industry clients to clarify goals and requirements Create solutions that address each client’s specific business challenges Oversee project execution to deliver successful results Apply industry knowledge to strengthen partnerships and encourage business growth Requirements Significant experience in the financial services sector Proven ability to manage client relationships and deliver projects Skilled at working with both clients and internal teams
Role overview SW Group seeks a Director of Business Development to lead its Financial Services division in London. This senior position focuses on driving growth and reinforcing the company's standing in the financial sector. The role calls for a strategic thinker who can guide expansion efforts and support SW Group’s long-term objectives. What you will do Lead projects and initiatives to grow the business and boost SW Group’s market presence in financial services. Collaborate with teams across the company to identify and pursue new business opportunities. Develop and sustain strong relationships with key stakeholders in the financial industry. Shape and adjust business development strategies to match company goals. Encourage innovation and improve efficiency in all business development activities. Apply data-driven insights to support effective decision-making. Requirements Demonstrated experience leading business development in the financial services sector. Strong collaboration skills and the ability to communicate well with stakeholders. Comfort working with data and analytics to inform strategy and execution. Leadership abilities that encourage innovation and help achieve company targets.
Join Pigment: The Leading AI Platform Transforming Business PlanningPigment is an innovative business planning and performance management platform powered by artificial intelligence, designed for flexibility and scalability. Our platform seamlessly integrates people, data, and processes into one user-friendly solution, enabling teams across Finance, HR, and beyond to develop, modify, and synchronize strategic plans in real-time.Established in 2019, Pigment has rapidly ascended to become one of the most dynamic SaaS companies worldwide. Renowned organizations such as Unilever, Snowflake, Siemens, and DPD rely on Pigment daily to make informed decisions and adeptly manage various scenarios.With a diverse workforce of over 500 professionals across major cities including Paris, London, New York, San Francisco, and Toronto, we have successfully secured nearly $400M from prestigious investors and earned recognition as a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.At Pigment, we embrace calculated risks, celebrate innovative ideas, and challenge conventional wisdom—all while fostering a collaborative team environment. If you are passionate about driving innovation and ready to make a significant impact, we invite you to connect with us.
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