About the job
The Operational Risk Lead will be pivotal in enhancing the organization’s risk management framework by proactively identifying, assessing, and mitigating operational risks across various business functions. Reporting directly to the Chief Risk Officer (CRO), this role encompasses oversight of the complete operational risk lifecycle, including risk identification, control design, management of loss events, risk reporting, and adherence to regulatory standards. The successful candidate will be tasked with fostering a robust risk culture, ensuring compliance with regulatory expectations, and facilitating safe and sustainable business growth. Collaborating closely with senior management and key stakeholders, the Operational Risk Lead will contribute significantly to the organization’s resilience, operational integrity, and long-term value creation.
1. Operational Risk Framework & Strategy
● Define and uphold the comprehensive operational risk management framework in alignment with regulatory expectations and the organizational risk appetite.
● Translate the CRO’s risk strategy into tangible operational risk policies, standards, and methodologies.
● Ensure that operational risk considerations are integrated into business strategy, new initiatives, and change management programs.
2. Risk Identification, Assessment & Lifecycle Management
● Spearhead Risk and Control Self-Assessments (RCSAs) across all business units and support functions.
● Oversee the identification, assessment, monitoring, and mitigation of operational risks, covering processes, personnel, systems, and external events.
● Maintain and continuously refine the operational risk taxonomy and risk registers.
3. Process & Control Effectiveness Optimization
● Assess the design and effectiveness of key controls and propose enhancements to minimize risk exposure.
● Collaborate with business units to bolster process resilience, close control gaps, and enhance preventive and detective controls.
● Support automation and standardization initiatives to improve risk and control efficiency.
4. Data, Analytics, & Risk Reporting
● Develop and manage Key Risk Indicators (KRIs), dashboards, and management reports for senior leadership, Risk Committees, and the Board.
● Analyze loss events, near misses, and emerging risk trends to provide actionable insights.
● Ensure timely, accurate, and meaningful risk reporting in compliance with internal and regulatory requirements.
5. Regulatory Compliance & Operational Resilience
● Ensure adherence to applicable regulatory requirements, supervisory expectations, and internal policies related to operational risk.
● Assist in regulatory examinations, audits, and risk reviews, including issue remediation and tracking.
● Oversee operational resilience initiatives, encompassing business continuity planning and crisis management.
