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Operations Associate at Gopuff | Scottsdale

GopuffScottsdale, AZ
On-site Full-time

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Experience Level

Entry Level

Qualifications

- High School Diploma or GED Equivalent- Previous experience in a restaurant or retail setting is preferred but not mandatory- Flexibility to work varied schedules, particularly during peak shifts (1st, 2nd, and 3rd shifts)- Familiarity with basic web-based software applications (e.g., Google G-Suite)- Physical ability to stand and walk for the duration of a shift- Capability to lift items weighing up to 49 pounds- Availability for flexible hours, including mornings, evenings, weekends, and holidays

About the job

Gopuff is seeking enthusiastic and dedicated Operations Associates (OAs) to become integral members of our operations team in Scottsdale. Reporting directly to the Site Leader, OAs play a crucial role in ensuring our customers receive their everyday essentials efficiently and effectively. This position demands a strong work ethic, resilience, and a positive attitude as you tackle various operational tasks.

At Gopuff, we are revolutionizing the retail landscape by providing customers with swift access to a wide range of products, day or night, in any weather. We are on the lookout for innovative thinkers and bold risk-takers who share our passion for transforming retail. And yes, if you have a fondness for snacks, you’ll fit right in!

Key Responsibilities:
- Efficiently pick and pack items for customer delivery
- Receive and unpack pallets from vendors, ensuring accuracy between physical inventory and purchase orders, addressing any discrepancies
- Oversee inventory management and the re-shelving of canceled orders
- Maintain cleanliness and organization on the sales floor and throughout the facility
- Adhere to FIFO practices to manage waste and spoilage
- Communicate with customers regarding substitutions or out-of-stock items
- Safely handle, scan, and relocate products in an organized manner
- Stand, push, pull, squat, bend, reach, and walk during shifts
- Utilize carts, pallet jacks, dollies, and other equipment for product movement
- Work with products that may contain tobacco, nicotine, and/or alcohol
- Occasionally work in freezer locations during shifts
- Walk several flights of steps throughout the day as required
- Prepare quality food and beverage items while adhering to recipes and presentation standards
- Ensure the accuracy of food and beverage items packaged for delivery
- Follow health, safety, and sanitation guidelines for all products
- Correctly receive and store orders/invoices, resolving discrepancies related to expiration requirements
- Organize the Kitchen Facility to ensure efficient resource access while minimizing waste and spoilage through careful food preparation
- Prepare, package, and stage orders for handoff

About Gopuff

Gopuff is a leading on-demand delivery service that caters to the needs of customers looking for convenience and speed. By providing access to a vast array of everyday essentials, Gopuff is changing how people shop and engage with retail. With a focus on innovation and customer satisfaction, we are building a dynamic team dedicated to reshaping the retail experience.

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