Operations Associate

WNS Global ServicesColombo

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong analytical and problem-solving skillsExcellent communication and interpersonal abilitiesAbility to work collaboratively within a teamProficient in Microsoft Office SuiteDetail-oriented with a focus on quality and accuracy

About the job

Join our dynamic team as an Operations Associate at WNS Global Services, located in beautiful Colombo. In this role, you will play a crucial part in supporting our operations team by ensuring efficient and effective processes. This position offers an excellent opportunity for growth and development in a fast-paced environment.

About WNS Global Services

WNS Global Services is a leading provider of business process management services, helping organizations across various industries to enhance their performance. Known for our commitment to excellence and innovation, we pride ourselves on our talented workforce and collaborative culture.

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Assistant Manager - Operations

WNS Global Services

Full-time|On-site|Colombo

Join our dynamic team at WNS Global Services as an Assistant Manager - Operations. In this pivotal role, you will oversee daily operational activities, ensuring efficiency and excellence in service delivery. You will lead a dedicated team, implement strategic initiatives, and contribute to the continuous improvement of our operational processes.

Sep 18, 2023

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Logistics Operations Assistant

GAC

Full-time|On-site|Colombo, Western Province, Sri Lanka

GAC is hiring a Logistics Operations Assistant in Colombo, Sri Lanka. This role supports daily logistics and operations activities, providing an opportunity to gain hands-on experience in the industry. What you will do Prepare and verify invoices using operational systems. Review documents and approvals to confirm they are complete and accurate. Work with internal teams and international contacts to resolve questions. Keep records up to date and ensure systems show current information. Communicate with customers and suppliers about invoicing issues. Support the operations team with administrative tasks to help daily work run smoothly. Location This position is based in Colombo, Western Province, Sri Lanka.

Apr 28, 2026

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Finance Operations Manager / Assistant Finance Manager

Gapstars

Full-time|On-site|Colombo, Western Province, Sri Lanka

About GapstarsAt Gapstars, we collaborate with some of Europe’s most innovative tech companies, from cutting-edge startups to rapidly growing scaleups, assisting them in creating high-performing remote engineering teams.With our headquarters in the Netherlands and talent hubs in Sri Lanka and Portugal, we proudly employ over 275 engineers who are dedicated to addressing real-world challenges using modern technologies. Our teams operate across various sectors, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that yield significant results.If you seek a workplace that embraces technical excellence, fosters a strong culture, and offers opportunities for personal and professional growth, we invite you to join Gapstars.About the RoleWe are on the lookout for an adept Finance Professional who will take charge of daily finance administration, assist in the monthly closing process, and conduct operational checks and controls on core business processes.This hands-on position requires a solid finance background, meticulous attention to detail, and the ability to work autonomously. We are specifically interested in a candidate with a more senior profile than a typical finance administrator, allowing for ownership of responsibilities, maintenance of structure, and proactive engagement with minimal supervision.You will oversee end-to-end finance administration while actively participating in daily checks of core business processes. Your role will help ensure that operational activities are accurately reflected in financial records, discrepancies are swiftly identified, and month-end closing activities are robustly supported.This position merges accounting, operational control, reconciliations, and process ownership, making it ideal for someone who is hands-on, organized, and comfortable in an international setting.Key ResponsibilitiesOwn the daily finance administrationProcess and review purchase invoices, sales invoices, bank transactions, and journal entriesKeep precise accounts payable, accounts receivable, and general ledger recordsConduct daily checks and controls on core business processes to ensure completeness, accuracy, and consistency

May 4, 2026

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Finance Operations Manager / Assistant Finance Manager

Gapstars

Full-time|On-site|Colombo, Western Province, Sri Lanka

About Gapstars Gapstars partners with leading tech companies across Europe, from startups to expanding scaleups, to build high-performing remote engineering teams. Headquartered in the Netherlands, with talent hubs in Sri Lanka and Portugal, the company brings together over 275 engineers who solve practical challenges using current technologies. Teams work across sectors such as networking, marketplaces, SaaS, and AI, delivering scalable solutions that drive real results. Role Overview: Finance Operations Manager / Assistant Finance Manager This Colombo-based role calls for a finance professional to manage daily finance operations, support month-end closing, and carry out operational checks on key business processes. The position suits someone with a strong finance background, keen attention to detail, and the ability to work independently. Gapstars seeks a candidate with experience beyond standard finance administration, ready to take ownership and maintain structure with minimal supervision. The role combines accounting, operational control, reconciliations, and process ownership. It is well suited to someone who is hands-on, organized, and comfortable working in an international environment. What You Will Do Oversee daily finance administration Process and review purchase invoices, sales invoices, bank transactions, and journal entries Maintain accurate records for accounts payable, accounts receivable, and the general ledger Carry out routine checks and controls on core business processes to ensure completeness, accuracy, and consistency

Apr 15, 2026

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Finance Operations Manager

Gapstars

Full-time|On-site|Colombo, Western Province, Sri Lanka

About Gapstars Gapstars is a software development services firm headquartered in the Netherlands. The company builds remote, agile teams in Sri Lanka and Portugal, working with over 300 tech professionals. Gapstars partners with ambitious tech businesses aiming to expand their market presence by delivering scalable software products. Role Overview: Finance Operations Manager Location: Colombo, Western Province, Sri Lanka The Finance Operations Manager oversees core accounting functions, leads the general ledger team, and ensures strong financial controls across international operations. Key Responsibilities General Ledger Management Lead and supervise international general ledger accountants, providing oversight and review. Manage information flow, conduct variance analysis, and ensure compliance with tax and statutory reporting requirements. Take direct managerial responsibility for the GL accounting team. Month-End Closing & Reporting Prepare and post journals for accruals, prepayments, and other month-end adjustments. Maintain and reconcile general ledger accounts for multiple entities. Assist in preparing consolidated management accounts and statutory reports. Support variance analysis and provide commentary for month-end reviews. Contribute to ongoing improvements in systems and processes to boost efficiency and accuracy. Balance Sheet Oversight Oversee reconciliations of key balance sheet accounts, resolving discrepancies as needed. Manage fixed asset registers and process depreciation entries. Facilitate intercompany reconciliations and settlements across international operations. Compliance & Audit Assistance Ensure all financial entries and documentation comply with accounting standards such as GAAP and IFRS. Prepare audit schedules and support external audit requests. Help maintain internal controls and keep process documentation up to date. Work with third-party tax consultants to ensure compliance with local tax laws.

Apr 17, 2026

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Senior Operations Associate

WNS Global Services

Full-time|On-site|Colombo

Join our dynamic team as a Senior Operations Associate at WNS Global Services, where you will play a pivotal role in streamlining our operational processes and enhancing efficiency across various projects. You will be responsible for leading initiatives that drive operational excellence and foster a culture of continuous improvement.

Aug 29, 2024

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Assistant Front Office Manager

Minor International

Full-time|On-site|Colombo

We are seeking a dynamic and highly organized Assistant Front Office Manager to join our esteemed team at Minor International in Colombo. In this pivotal role, you will assist in overseeing the daily operations of the front office, ensuring that our guests receive exceptional service. Your leadership will help maintain a welcoming atmosphere while meeting the highest standards of hospitality.

Feb 4, 2026

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Operations Associate

WNS Global Services

Full-time|On-site|Colombo

Sep 13, 2023

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Senior Associate - Operations

WNS Global Services

Full-time|On-site|Colombo

Join our dynamic team at WNS Global Services as a Senior Associate - Operations. In this pivotal role, you will be responsible for optimizing operational processes, ensuring efficiency, and driving excellence in service delivery. Collaborate with cross-functional teams to implement best practices and innovative solutions that enhance our operational capabilities.

Apr 10, 2024

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Lead Associate - Operations

WNS Global Services

Full-time|On-site|Colombo

Join our dynamic team at WNS Global Services as a Lead Associate in Operations! In this pivotal role, you will oversee operational processes, implement strategies to enhance efficiency, and contribute to our commitment to excellence.

Oct 3, 2024

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Support & Operations Specialist

Dijital Team Pty Ltd

Full-time|On-site|Colombo

Dijital Team Pty Ltd is hiring a Support & Operations Specialist in Colombo. This role centers on strengthening service desk operations for an Australian Managed Services Provider known for IT support and cloud solutions. Role overview This hands-on technical support position focuses on optimizing how tickets are managed, making sure onboarding processes are ready and consistent, and improving the way support, sales, and accounts teams work together. The aim is to increase operational efficiency, reduce the number of escalations, and remove workflow bottlenecks across the organization. Key responsibilities Enhance ticket management systems and processes Ensure onboarding is smooth and standardized Promote collaboration among support, sales, and accounts teams Identify and address workflow issues to improve efficiency Client background The client is a Managed Services Provider based in Australia, recognized for dependable IT support and cloud services for a wide range of clients.

Apr 30, 2026

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Operations Associate

WNS Global Services

Full-time|On-site|Colombo

Join our dynamic team as an Operations Associate at WNS Global Services. In this role, you will be responsible for supporting our operations team, ensuring efficient workflow and contributing to the overall success of our projects. Your keen attention to detail and proactive approach will be essential in driving our operational goals.

Apr 10, 2024

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Senior Associate - Operations

WNS Global Services

Full-time|On-site|Colombo

Join WNS Global Services as a Senior Associate in our Operations team. In this pivotal role, you will be responsible for optimizing processes, enhancing operational efficiency, and providing strategic insights to drive business success. Your expertise will contribute to the seamless execution of our operations, ensuring we deliver exceptional value to our clients.

Apr 10, 2024

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Business Operations Specialist

ifs1

Full-time|On-site|Colombo

Join our dynamic team as a Business Operations Specialist where you will play a crucial role in enhancing the operational efficiency and effectiveness of our business processes. You will collaborate with various departments to identify areas for improvement, implement solutions, and ensure smooth operations.

Mar 30, 2026

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Senior Operations Associate

WNS Global Services

Full-time|On-site|Colombo

Join WNS Global Services as a Senior Operations Associate and play a key role in optimizing our operational processes. We are looking for a dedicated professional who can enhance productivity and efficiency while ensuring top-notch service delivery. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact our success.

May 19, 2023

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Senior HR Executive - HR Operations

Homey

Full-time|On-site|Colombo, Western Province, Sri Lanka

As a Senior HR Executive specializing in HR Operations at Homey, you will oversee comprehensive HR operational processes, ensuring precision, regulatory compliance, and optimization throughout the employee lifecycle. This pivotal role encompasses payroll management, HR systems oversight, and the facilitation of a positive employee experience.Key Responsibilities1. Employee Lifecycle ManagementAdminister onboarding, confirmation, transfer, and exit strategies.Guarantee accurate documentation and maintenance of employee records.Supervise induction processes and ensure compliance with employee documentation.2. HR Operations & AdministrationContinuously update and manage employee records and HRIS systems.Draft HR correspondence including offer letters, confirmations, experience letters, and disciplinary notices.Uphold adherence to established HR policies and procedures.3. Payroll & Benefits ManagementCoordinate and verify payroll inputs such as attendance, leave, overtime, and deductions.Collaborate with finance and payroll teams to ensure accurate salary processing.Oversee employee benefits administration, including insurance, leave, and allowances.4. Attendance & Leave ManagementTrack attendance and leave records meticulously.Ensure compliance with policies and manage approval processes.Generate monthly reports regarding attendance and leave.5. Compliance & Statutory RequirementsEnsure alignment with labor laws and internal policies.Maintain statutory records and facilitate audit processes.Manage regulatory documentation and reporting obligations.6. HR Systems & ReportingEnsure HRIS data accuracy and integrity.Create HR reports including headcount, attrition, and payroll analytics.Identify and implement opportunities for automating and enhancing HR processes.7. Employee Support & HR HelpdeskAddress employee inquiries concerning HR operations.Ensure prompt resolution and maintain high service standards.Support employee engagement initiatives from an operational perspective.

Mar 23, 2026

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Conveyancing Assistant

homey

Full-time|On-site|Colombo, Western Province, Sri Lanka

Job OverviewThe Conveyancing Assistant plays a vital role in supporting the conveyancing team by providing administrative and operational assistance to ensure smooth and compliant property transactions. This position involves managing documentation, engaging with clients and third parties, and upholding meticulous records throughout the conveyancing process.Core ResponsibilitiesAssist conveyancers in the creation and organization of legal documents pertaining to property transactions.Open and maintain client files, ensuring all documentation is accurately recorded and securely stored.Conduct basic property searches and collect necessary information for transactions.Communicate with clients, estate agents, mortgage lenders, and other stakeholders to gather required documents and updates.Organize appointments, meetings, and follow up on unresolved matters.Draft correspondence, contracts, and other conveyancing-related documents.Ensure adherence to legal and regulatory standards throughout the conveyancing process.Keep accurate records and consistently update case management systems.Provide general administrative support to the conveyancing team as needed.

Mar 16, 2026

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Executive Assistant to CEO

homey

Full-time|On-site|Colombo, Western Province, Sri Lanka

Role overview The Executive Assistant to the CEO at homey works onsite in Colombo, Western Province, Sri Lanka. This position plays a central role in supporting the CEO's day-to-day activities, ensuring that schedules, communications, and administrative tasks run smoothly. Strong organization and attention to detail are essential, along with the ability to balance multiple priorities. What you will do Coordinate the CEO’s calendar, schedule meetings, and manage appointments. Prepare, format, and organize documents, presentations, and reports with a focus on accuracy. Serve as the primary point of contact for internal and external communications, responding to requests and inquiries in a timely and professional manner. Arrange travel plans, itineraries, and logistics for both the CEO and the Executive Assistant. Maintain confidential files and ensure essential documentation stays current. Support administrative work related to the CEO’s property portfolio. Draft and respond to professional emails and correspondence on behalf of the CEO or Executive Assistant as needed. Handle a variety of administrative and ad hoc tasks to assist with ongoing projects. Requirements Strong organizational skills and attention to detail. Ability to manage several priorities at once. Professional communication skills, both written and verbal. Discretion in handling confidential information.

Apr 23, 2026

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Operations Executive - Front Office

Dijital Team

Full-time|On-site|Colombo

Role Overview The Operations Executive - Front Office at Dijital Team works at the center of customer interactions in Colombo. This position manages daily front office processes and supports the team in delivering reliable, responsive service. What You Will Do Handle customer inquiries and requests with clear, professional communication Resolve issues and follow up to ensure customer satisfaction Coordinate with team members to maintain efficient front office operations Support process improvements that help deliver consistent, high-quality service Collaboration Work closely with colleagues to share information, solve problems, and keep operations running smoothly. The role values teamwork and a commitment to service quality.

Apr 17, 2026

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Switchboard Operator - Fixed-Term Contract

ifs1

Contract|On-site|Colombo

Join ifs1 as a Switchboard Operator on a fixed-term contract and be the first point of contact for our clients and partners. In this vital role, you will manage incoming calls, direct them to the appropriate departments, and provide exceptional customer service.

Jan 19, 2026

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