Operations Excellence Specialist

BigblueParis

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:- Strong analytical skills and proficiency in data analysis tools.- Experience in logistics or operations management preferred.- Excellent communication and collaboration skills.- Ability to work in a fast-paced environment and manage multiple priorities.- Proficiency in project management methodologies.

About the job

E-commerce is thriving, yet independent brands often find it challenging to replicate the seamless logistics of industry leaders like Amazon. At Bigblue, we are dedicated to transforming this landscape.

Our mission is to empower brands by democratizing top-tier operations, enabling them to scale rapidly while providing a stellar customer experience.

Since our inception in 2018, we have developed a tech-driven logistics platform that supports over 500 brands - from emerging DTC brands to renowned names such as MUJI, Aigle, and Cabaïa. With a team of 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas and a network of 7 warehouses across Europe ensure we tackle logistics challenges that others shy away from, making fulfillment faster, smarter, and more eco-friendly.

With over $20 million in funding and the trust of the next generation of e-commerce leaders, we are on a rapid growth trajectory, aiming for 10 million orders in 2024 as we pursue ambitious enterprise expansion. The road ahead is bold, and we seek a capable partner to help us navigate this journey.

Role Overview

In the capacity of an Operations Excellence Specialist at Bigblue, you will be integral to ensuring our fulfillment operations run with enhanced speed, efficiency, and consistency, laying the foundation for scalable growth.

Your responsibilities will include driving continuous improvement initiatives, standardizing best practices across our partner warehouses, and contributing to pivotal mid-term projects that allow us to manage increased volume at reduced costs, collaborating closely with our Product & Tech teams to refine our in-house WMS.

This position is hands-on and impactful, reporting to the Head of Operations Excellence and working closely with Operations, Product, Finance, and Data teams.

Key Responsibilities

Drive Operational Enhancements

- Implement Operations Excellence initiatives across our EU warehouse network, focusing on effective execution and follow-through

- Develop, test, and deploy standard operating procedures (SOPs) to boost productivity, accuracy, and cost-effectiveness

- Contribute to the development of tools, processes, and routines that facilitate scalable and dependable operations

- Collaborate with site teams to understand operational challenges and translate them into actionable improvements

- Aid in the collection and analysis of data to identify opportunities for enhancement

Implement Improvement Projects

- Assist in cross-functional improvement projects (layout optimization, process redesign, digitalization, tooling implementation)

- Manage small to medium-sized projects with guidance...

About Bigblue

Bigblue is a pioneering logistics platform redefining e-commerce fulfillment for independent brands. Our commitment to innovation and excellence enables our partners to compete effectively in a rapidly evolving market. We leverage cutting-edge technology and a dedicated team to ensure optimal operational performance and customer satisfaction.

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