Operations Manager at Winning Assistants | Remote in the Philippines

Winning AssistantsRemote — PhilippinesNew

Remote Full-time

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Experience Level

Manager

Qualifications

Requirements:Demonstrated experience in operations management, business operations, or a similar leadership capacity. Strong expertise in process improvement, systems development, and performance management. Proficient in managing remote teams and cross-functional operations. Adept at analyzing data and converting insights into actionable strategies. Exceptional leadership, communication, and decision-making capabilities. Prior experience in construction, insurance, real estate, or service-based industries is highly preferred. Familiarity with CRMs, project management systems (Asana, ClickUp, JobNimbus), and Google Workspace.

About the job

Position: Operations Manager

Job Code: KPM-AHL-Rop

Position Type: Full-Time

Work Hours: 8:00 AM – 5:00 PM (Eastern Daylight Time)

Salary: TBD

Work Days: Monday – Friday

About Winning Assistants

Winning Assistants is an innovative and rapidly expanding roofing company that specializes in insurance-funded roof replacements. Our mission is to deliver exceptional, hassle-free roofing solutions to our clients while fostering a supportive and growth-oriented workplace for our team.

Position Overview

We are looking for a dynamic and experienced Operations Manager to lead our internal operations and enhance efficiency, scalability, and overall performance. In this pivotal role, you will manage daily operations and develop long-term strategies to boost productivity, streamline processes, and facilitate business growth. Collaborating closely with executive leadership and department heads, you will ensure operational excellence across all functions, including Sales, Production, Billing, and Collections. The ideal candidate will be a strategic thinker and a hands-on leader capable of building systems, managing teams, and driving measurable outcomes.

Key Responsibilities

Lead and manage daily operations across multiple departments to ensure alignment with company goals and performance targets.
Oversee and mentor a team of virtual assistants and operational staff, focusing on performance management, coaching, and accountability.
Design, implement, and continuously enhance operational systems, workflows, and SOPs to support scalability.
Establish and monitor KPIs across departments; analyze performance data to inform decision-making and improvements.
Identify operational bottlenecks and deploy strategic solutions to enhance efficiency and output.
Collaborate with leadership on operational planning, resource allocation, and process optimization.
Ensure robust communication and alignment between departments (Sales, Estimating, Production, Collections).
Support hiring, onboarding, and training initiatives to cultivate a high-performing operations team.
Maintain operational standards and ensure consistency in execution across all teams.
Foster a culture of accountability, ownership, and continuous improvement.

About Winning Assistants

Winning Assistants is a forward-thinking roofing company dedicated to delivering top-notch insurance-funded roof replacements. We prioritize innovation, excellence, and the professional growth of our team members.

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