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Experience Level
Experience
Qualifications
The ideal candidate will possess strong analytical skills, a solutions-oriented mindset, and a passion for operational excellence. Familiarity with data analysis tools and experience in a similar role will be advantageous.
About the job
Bolt is looking for an Operations Specialist in Warsaw to support supply management in the Polish ride-hailing market. This position focuses on analyzing data, spotting trends, and recommending changes that help balance supply and demand.
Day-to-day, the role involves working closely with Operations Managers to identify areas for improvement and drive business growth. Using data, you will help pinpoint growth opportunities and suggest ways to optimize how Bolt operates in Poland.
What you will do
Analyze operational data to uncover actionable insights
Recommend changes to improve efficiency and achieve performance targets
Collaborate with Operations Managers to meet key goals
Support efforts to balance supply and demand in the local market
Who we’re looking for
Detail-oriented and analytical mindset
Comfortable working with data to inform decisions
Strong communication and collaboration skills
Interest in the ride-hailing or mobility sector
About Bolt
Bolt is a leading tech company with over 200 million users across more than 50 countries. We pride ourselves on fostering an inclusive workplace where diversity is celebrated. Our mission is to create urban environments that prioritize people over vehicles, and we invite you to be part of this vision!
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Bolt is looking for an Operations Specialist in Warsaw to support supply management in the Polish ride-hailing market. This position focuses on analyzing data, spotting trends, and recommending changes that help balance supply and demand. Day-to-day, the role involves working closely with Operations Managers to identify areas for improvement and drive business growth. Using data, you will help pinpoint growth opportunities and suggest ways to optimize how Bolt operates in Poland. What you will do Analyze operational data to uncover actionable insights Recommend changes to improve efficiency and achieve performance targets Collaborate with Operations Managers to meet key goals Support efforts to balance supply and demand in the local market Who we’re looking for Detail-oriented and analytical mindset Comfortable working with data to inform decisions Strong communication and collaboration skills Interest in the ride-hailing or mobility sector
Model and document value chains, business processes, roles, capabilities, and data.Elicit and analyze business needs, requirements, and user stories.Support business experts and product owners in defining requirements and software development.Maintain and track requirements/user stories throughout the systems lifecycle.Translate business, user, and technical needs into comprehensive business requirements specifications.Map business goals, project benefits, priorities, components, and system features.Analyze existing systems to identify potential solutions.Assist in preparing business cases and feasibility studies.Contribute to systems design, testing, quality assurance, and change management.Design, validate, and test business processes to achieve excellence.Adopt a holistic approach to planning and managing programs aimed at continuous improvement of business processes.Coach organizational staff on upcoming changes and ensure training plans are in place for new skills and processes.Collaborate with process owners to continuously identify opportunities for process improvements.Identify opportunities for improving business processes that enhance customer service, reduce costs, or increase revenue.Effectively communicate project objectives, business cases, requirements, and scope to all stakeholders for rapid responses to business needs.Conduct quantitative analyses of business processes, including cost-benefit and what-if analyses.Plan organizational change processes.Implement performance monitoring systems for business processes.Support business users in developing strategic and tactical plans (e.g., sector strategies, implementation plans).Assist in defining transition roadmaps for business architectures.
