Operations Supervisor - Healthcare Billing (Remote)

manilarecruitmentRemote — Manila, Metro Manila, Philippines

Remote Full-time

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Experience Level

Mid to Senior

Qualifications

To qualify for this role, candidates should possess a proven track record in operations management, ideally within the healthcare billing sector. Strong leadership skills, a detail-oriented mindset, and the ability to thrive in a dynamic environment are essential. Previous experience in team management and a deep understanding of billing processes will be significant assets. A Bachelor's degree in a relevant field is preferred, alongside excellent communication skills and a commitment to operational excellence.

About the job

About the Company

Our client operates a leading platform that connects Nurse Practitioners (NPs) with collaborating physicians across the United States. By streamlining a complex process, their service helps NPs meet state requirements and confidently launch their practices. The company is profitable, founder-led, and currently supports over 1,300 active providers nationwide.

Role Overview

The Operations Supervisor - Healthcare Billing will lead daily operations for the Billing and Customer Service teams. Reporting to the Director of Operations, this role acts as the main link between frontline staff and senior management. The supervisor is responsible for bringing structure, accountability, and consistency to a growing startup environment.

Main Responsibilities

Directly manage the Billing team and Customer Service Representatives
Oversee daily workflows and ensure tasks are completed accurately and on time
Monitor adherence to established processes and assign task ownership
Serve as the first escalation point for team questions and customer-related issues
Work with the Director of Operations to design workflows, improve processes, and enhance systems
Collaborate with the Quality & Training Lead to identify training needs and address quality gaps
Represent the Operations team in the absence of the Director of Operations

What Success Looks Like

Strong leadership presence and operational discipline
Ability to manage personnel while ensuring effective execution of daily tasks
Skill in transforming loosely defined tasks into structured, repeatable systems
Adaptability in a service-driven, rapidly growing organization
Ownership of daily operations, freeing up senior leadership for strategic work

Location and Work Arrangement

This is a remote position based in Manila, Metro Manila, Philippines.

About manilarecruitment

Join a leading platform that is transforming healthcare by connecting Nurse Practitioners with collaborating physicians, making a meaningful impact in the healthcare industry through innovative solutions and support for over 1,300 active providers.

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Operations Supervisor - Healthcare Billing (Remote)

manilarecruitment

Full-time|Remote|Remote — Manila, Metro Manila, Philippines

About the Company Our client operates a leading platform that connects Nurse Practitioners (NPs) with collaborating physicians across the United States. By streamlining a complex process, their service helps NPs meet state requirements and confidently launch their practices. The company is profitable, founder-led, and currently supports over 1,300 active pro…

Apr 18, 2026

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Join Turnitin LLC as a Billing Specialist on a 12-month fixed contract. In this role, you will be responsible for managing billing processes, ensuring accuracy in invoicing, and providing exceptional support to our clients. Your attention to detail and strong analytical skills will be vital in maintaining our billing integrity.As a part of our remote team, you will collaborate with colleagues across the globe, contributing to our mission of promoting academic integrity.

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As a Billing Specialist reporting to the Accounts Receivable Team Lead, you will play a vital role in ensuring accurate customer invoicing by utilizing your experience with NetSuite to convert sales orders into invoices. Your proactive communication with internal teams will be crucial in maintaining accuracy and consistency throughout the monthly billing cycle. Embrace a remote-first work culture with Turnitin, where diversity and dynamism are celebrated.Key Responsibilities:Generate and thoroughly review invoices to confirm accuracy, completeness, and compliance with company standards.Respond promptly to system exceptions to address complex billing inquiries, collaborating effectively with internal stakeholders to provide solutions.Monitor unbilled orders, evaluate performance metrics, and formally report on any identified issues.Work closely with the Orders and Sales departments to enable swift corrections of sales orders and timely issuance of credit memos.Collaborate with the Tax Department on global tax inquiries and ensure compliance in all financial transactions.Manage the service ticket queue, adhering strictly to departmental Service Level Agreements (SLAs) to resolve billing tickets on time.Ensure compliance with all documented processes and consistently secure necessary Delegation of Authority (DOA) approvals.Own a personal development plan and provide detailed quarterly reflections on your progress.Assist with ad hoc project work as required by business needs.

Mar 2, 2026

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Join Our Innovative Team as a Healthcare Virtual Assistant!At Wing, we are on a mission to revolutionize the workplace for companies around the globe. We are dedicated to being the go-to solution for businesses looking to build top-tier teams and streamline their operations. We are eagerly seeking a talented Healthcare Virtual Assistant to join our team immediately!Key Responsibilities:1. Document the intake of new patients and referrals.2. Oversee appointment scheduling, cancellations, and rescheduling for patients and healthcare providers.3. Accurately input patient data, medical records (CPT, ICD-10, HCPCS), and billing information into EMR/EHR systems.4. Assist in processing insurance claims, verifying patient insurance details, and addressing billing inquiries and documentation.5. Respond to patient inquiries, offering information and directing them to the appropriate healthcare professional.6. Aid in analyzing healthcare data, preparing reports, and maintaining comprehensive records.7. Ensure compliance with HIPAA and privacy regulations while maintaining patient confidentiality.8. Coordinate the distribution of medical records to various departments and healthcare professionals as directed by the Managing Physician.9. Perform ad hoc tasks as needed.

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Feb 17, 2026

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