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Experience Level
Experience
Qualifications
Proven experience in operations management or a similar role. Strong leadership skills with the ability to motivate and develop a team. Excellent problem-solving and decision-making abilities. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment.
About the job
Indiecampers is looking for an Operations Supervisor to join the Manchester branch, focusing on rental and customer service activities. The goal is to ensure each client enjoys a seamless and positive experience from start to finish.
Key Responsibilities
Lead and support the local team responsible for rentals and customer interactions
Supervise daily operations at the Manchester location
Find opportunities to improve processes and increase efficiency
Maintain high standards of customer satisfaction in all interactions
Requirements
Background in supervising teams or coordinating operations
Strong communication and organizational abilities
Comfort working in a busy, hands-on environment
Dedication to delivering excellent service
About indiecampers
At indiecampers, we believe in providing unforgettable travel experiences. As a leading campervan rental company, we offer a unique way to explore the great outdoors. Our commitment to quality service and customer satisfaction sets us apart in the industry.
Full-time|On-site|Manchester, New Hampshire, United States
Role Overview GBG seeks a Customer Success Manager based in Manchester, New Hampshire. This role focuses on helping clients reach their goals and get the most from GBG's services. Building strong relationships and understanding each client's needs are central to the work. What You Will Do Work closely with clients to understand their specific requirements Pr…
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As a Client Success Manager at PHMG, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our services. You will be the primary point of contact for our clients, cultivating strong relationships, addressing their needs, and advocating for their success. Your responsibilities will include onboarding new clients, providing ongoing support, and identifying opportunities for upselling our services.
Full-time|On-site|Manchester, New Hampshire, United States
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Full-time|Hybrid|Manchester, England, United Kingdom
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Full-time|Hybrid|Manchester, England, United Kingdom
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Full-time|On-site|Manchester, England, United Kingdom
Indiecampers is looking for an Operations Supervisor to join the Manchester branch, focusing on rental and customer service activities. The goal is to ensure each client enjoys a seamless and positive experience from start to finish. Key Responsibilities Lead and support the local team responsible for rentals and customer interactions Supervise daily operations at the Manchester location Find opportunities to improve processes and increase efficiency Maintain high standards of customer satisfaction in all interactions Requirements Background in supervising teams or coordinating operations Strong communication and organizational abilities Comfort working in a busy, hands-on environment Dedication to delivering excellent service
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Full-time|On-site|Manchester, England, United Kingdom
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Full-time|On-site|UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Role overview Customer Experience Specialists at Xero serve as the face of the brand, supporting users with a variety of accounting and bookkeeping questions. This position involves assisting both new and experienced customers, always aiming to provide quick and thoughtful service. Each interaction, whether by phone, email, or chat, relies on empathy and attentive listening, shaping the overall customer experience. Specialists handle customer cases from the first contact through to resolution, ensuring all details are carefully documented in the case management system (such as Salesforce). When an issue needs additional attention, cases are escalated, and customers are kept updated throughout the process. Success in this role is measured by meeting quality and productivity targets while maintaining a consistently high standard of support. Team collaboration The Customer Experience team works together to help Xero users worldwide, including small business owners, bookkeepers, and accountants. The team provides both proactive and reactive support, aiming to demonstrate the value Xero offers to its customers. Support is delivered across multiple channels and time zones. Key responsibilities Delivering support by phone, email, and chat Proactively engaging with customers to help them get the most from Xero Making outbound calls to resolve questions and provide assistance Staying current with Xero product updates and training, and accurately documenting case details Work schedule Openings are available for the following shifts: Monday to Friday, 11:30 AM – 8:00 PM Tuesday to Saturday, 11:30 AM – 8:00 PM Sunday to Thursday, 11:30 AM – 8:00 PM The anticipated start date is June 22, 2026. Location Manchester, UK (Landmark, St Peter's Square, 1 Oxford St)
