Outbound Calling Customer Service Representative

entirehireMississauga

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess:Outstanding communication skillsA strong commitment to achieving goals and delivering exceptional customer serviceThe ability to prioritize and manage multiple tasks efficientlyPrior experience in customer service rolesExperience with accounts receivables is a plusProficiency in French or Spanish is an asset

About the job

Join our dynamic team as an Outbound Calling Customer Service Representative, where your primary responsibility will be to engage with clients through high-volume outbound calls. Your efforts will focus on notifying individuals about past due payments while providing exceptional customer service. You will also assist in resolving collection issues, processing account adjustments, and addressing client discrepancies. In this role, you will monitor and maintain assigned accounts, meet departmental goals, and contribute to the overall success of the Outsourcing Department.

About entirehire

entirehire specializes in Permanent and Executive Search staffing, catering to a diverse array of industries. Our team consists of expert recruiters who understand the corporate hiring landscape, enabling us to meet varied staffing needs. We offer candidates for roles in Office Administration, Accounting, Engineering, Finance, Customer Service, Call Centre, Human Resources, IT, Sales & Marketing, Logistics, Pharmaceutical, Medical, Legal, Bilingual Services, Retail, and Management & Executive Search.

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