About the job
Are you an articulate communicator with a passion for sales and a budding interest in golf? Join our supportive team at Remote VA as a Full-Time Outbound Phone Sales and Support Representative. In this role, you'll be more than just a voice on the phone; you will embody our brand, providing a warm welcome to new customers and enhancing their experience with us.
Your Responsibilities
- Welcoming Customers: Make outbound calls to greet new customers, introducing them to our brand and additional products tailored to their interests.
- Order Processing: Handle inbound calls to accurately and efficiently process customer orders.
- Assistance & Billing: Serve as a knowledgeable resource for billing inquiries and account questions.
- Technical Proficiency: Utilize tools such as Aloware (Phone), HelpScout (Email), CheckoutChamp (CRM), and standard Google/Microsoft suites to manage daily tasks.
Who We’re Looking For
- Sales Experience: You come with at least 2 years of proven sales experience and a history of meeting targets.
- Exceptional Communicator: Your English communication and customer service skills are exemplary.
- Reliable and Trustworthy: You consistently deliver quality work and handle customer data with integrity.
- Collaborative Spirit: You thrive in a team-oriented environment and support your colleagues.
- Golf Enthusiast: While you don’t need to be a pro, a desire to learn about golf is crucial to connect with our audience.
Your Home Office Setup
To excel in this permanent work-from-home role, you must have:
- Hardware: A computer with a minimum of 4GB RAM.
- Operating System: Windows or macOS.
- Internet: A minimum of 50 Mbps with a reliable backup connection.
- Equipment: A noise-canceling headset and a functional camera.
- Workspace: A quiet, professional environment.
Compensation & Benefits
We prioritize the well-being of our employees who take care of our customers:
- Base Salary: $600 USD per month.
- Performance Incentives: Bonuses starting at $350+ based on monthly performance.
- Growth Opportunities: Annual performance reviews and salary adjustments.
- Thirteenth Month Pay: Enjoy a 13th-month salary.
- Work Culture: Enjoy a permanent work-from-home role within a relaxed, supportive company culture.
