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Outbound Phone Sales and Support Representative

Remote VARemote — Central Visayas, Philippines
Remote Full-time $600/mo - $600/mo

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Experience Level

Experience

Qualifications

At least 2 years of sales experience; strong communication skills; reliable and trustworthy; team player; willingness to learn about golf.

About the job

Are you an articulate communicator with a passion for sales and a budding interest in golf? Join our supportive team at Remote VA as a Full-Time Outbound Phone Sales and Support Representative. In this role, you'll be more than just a voice on the phone; you will embody our brand, providing a warm welcome to new customers and enhancing their experience with us.

Your Responsibilities

  • Welcoming Customers: Make outbound calls to greet new customers, introducing them to our brand and additional products tailored to their interests.
  • Order Processing: Handle inbound calls to accurately and efficiently process customer orders.
  • Assistance & Billing: Serve as a knowledgeable resource for billing inquiries and account questions.
  • Technical Proficiency: Utilize tools such as Aloware (Phone), HelpScout (Email), CheckoutChamp (CRM), and standard Google/Microsoft suites to manage daily tasks.

Who We’re Looking For

  • Sales Experience: You come with at least 2 years of proven sales experience and a history of meeting targets.
  • Exceptional Communicator: Your English communication and customer service skills are exemplary.
  • Reliable and Trustworthy: You consistently deliver quality work and handle customer data with integrity.
  • Collaborative Spirit: You thrive in a team-oriented environment and support your colleagues.
  • Golf Enthusiast: While you don’t need to be a pro, a desire to learn about golf is crucial to connect with our audience.

Your Home Office Setup

To excel in this permanent work-from-home role, you must have:

  • Hardware: A computer with a minimum of 4GB RAM.
  • Operating System: Windows or macOS.
  • Internet: A minimum of 50 Mbps with a reliable backup connection.
  • Equipment: A noise-canceling headset and a functional camera.
  • Workspace: A quiet, professional environment.

Compensation & Benefits

We prioritize the well-being of our employees who take care of our customers:

  • Base Salary: $600 USD per month.
  • Performance Incentives: Bonuses starting at $350+ based on monthly performance.
  • Growth Opportunities: Annual performance reviews and salary adjustments.
  • Thirteenth Month Pay: Enjoy a 13th-month salary.
  • Work Culture: Enjoy a permanent work-from-home role within a relaxed, supportive company culture.

About Remote VA

Remote VA is a supportive and relaxed company focused on providing exceptional service to our customers while fostering a collaborative environment for our team.

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