Qualifications
What You’ll Do
Engage potential customers through phone, email, and social media to promote our subscription service and drive sales.
Foster strong relationships with existing customers to maintain their loyalty.
Utilize persuasive sales techniques to inform customers of the benefits of subscribing and address any objections they may have.
Keep customer records and sales data updated in our CRM system.
Deliver outstanding customer service to ensure satisfaction and loyalty.
Achieve targets and performance metrics established by our clients.
What You’ll Bring
Prior experience in sales, ideally in a subscription-based service or similar sector.
Exceptional communication skills with a strong ability to resolve issues effectively while maintaining high-quality customer service.
A passion for learning and adaptability to new challenges.
About the job
HelloFresh seeks an Outbound Sales Representative for a project-based, remote position in Manila. The main focus involves connecting with customers by phone, encouraging them to keep their memberships active, and reaching out to former customers about reactivating or upgrading their accounts. Depending on project needs, the emphasis may shift between outbound sales, inbound calls, reactivation efforts, or customer service tasks.
What you will do
- Represent HelloFresh in every customer phone interaction
- Motivate current members to continue their subscriptions
- Call previous customers to discuss reactivation or upgrades
- Adjust to different communication channels and sales strategies as the project requires
Requirements
- Enthusiasm and a willingness to bring your own perspective and skills
- Comfort with engaging customers by phone
- Openness to learning and adapting to new situations
- Interest in sales, customer service, or account management
HelloFresh welcomes applicants who may not meet every requirement but are confident in their ability to succeed in this role.
About HelloFresh
HelloFresh is a leading meal kit delivery service that aims to provide convenient and healthy meal options for customers. We are committed to innovation and excellence in all aspects of our service, creating remarkable experiences for our customers.
