Outbound Technical Support Representative - Inbound Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, candidates should possess:Excellent verbal and written communication skills. Strong problem-solving abilities. Previous experience in technical support or customer service is a plus. A willingness to learn and adapt to new technologies.

About the job

Key responsibilities include:

Answering customer calls and resolving technical issues efficiently.
Providing clear and concise information regarding product features and troubleshooting steps.
Documenting customer interactions and feedback for future reference.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of IT and customer support solutions, dedicated to delivering innovative services that enhance customer experiences. Our team is passionate about technology and committed to excellence, ensuring that we meet and exceed our clients' expectations.

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