Outbound Technical Support Representative

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Excellent communication skills in English. Proven experience in technical support or a related field. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

About the job

Join Adeeba E Services Pvt Ltd as an Outbound Technical Support Representative, where you will play a pivotal role in providing exceptional customer service and technical support to our clients. You will be responsible for resolving technical issues, guiding customers through troubleshooting steps, and ensuring a positive customer experience.

Responsibilities:

Handle outbound calls to customers for technical assistance.
Diagnose and troubleshoot technical issues effectively.
Provide detailed explanations and solutions to customers.
Document interactions and maintain accurate records.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of outsourcing solutions, specializing in technical support and customer service. We are committed to delivering high-quality services to our clients while fostering a collaborative and dynamic work environment for our employees.

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