Outreach and Operations Coordinator

hireframeRemote — Philippines

Remote Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, you should have:Experience in outreach, lead generation, or client supportThe ability to manage high-volume outreach and follow-up proceduresFamiliarity with CRM tools (e.g., Affinity, CreatorIQ) and pipeline managementExperience in supporting campaigns, invoicing, and contract workflowsStrong organizational and scheduling capabilities (calendar management, inbox oversight, travel coordination)Excellent written communication skills in English (writing outbound emails is a core responsibility)A keen eye for detail (identifying errors and tracking changes in contracts)High responsiveness to internal and external inquiriesCapability to manage content calendars and various administrative tasksExperience in research, data tracking, and analyticsThe ability to maintain CRM systems and generate reports

About the job

This position is perfect for individuals who excel in a fast-paced, high-volume setting, take pride in delivering impeccable work, and remain composed under pressure. You will work closely with a senior pod manager who will provide guidance and training as part of our collaborative pod workflows.

A. Outreach & Deal Support

Execute outbound brand outreach (aiming for approximately 10-15 contacts daily)
Conduct follow-ups (2-3 times) with brands that have yet to respond
Maintain daily brand and talent pipelines using tools like Affinity and CreatorIQ
Assist with deal operations, including tracking campaigns, deliverables, and brand expenditures
Help with the invoicing process
Respond to incoming RFPs and brand inquiries
Support contract workflows by managing redlining, version control, and storage

B. Scheduling & Administrative Support

Coordinate scheduling for creators, brand calls, and internal pod meetings
Arrange and coordinate travel
Manage inboxes effectively (filtering, templated responses, follow-ups)
Order milestone gifts and streamline gifting workflows
Assist in maintaining the content calendar (scheduling uploads and reminders)

C. Research & Data Operations

Create brand outreach lists and vertical-specific targeting data
Analyze social media and content performance metrics
Update CRM systems (Affinity, CreatorIQ)
Maintain internal rosters, creator profiles, and deal tracking documents
Support talent scouting through basic research and deck preparation

D. General Back-Office Support

Participate in internal meetings to take notes and provide summaries
Generate daily and weekly status reports for pods
Handle file management, data entry, and organizational tasks

About hireframe

hireframe is a forward-thinking organization dedicated to enhancing brand connections through strategic outreach and operational excellence. Our team thrives on collaboration, creativity, and a commitment to delivering exceptional results for our partners.

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