Qualifications
Ideal candidates will possess prior customer service experience in hospitality, retail, or financial services. A bilingual preference is a plus, as it enables us to better serve our diverse customer base. Strong communication skills, attention to detail, and the ability to handle transactions accurately are essential. You should be comfortable using point-of-sale systems and have the ability to resolve customer issues efficiently. Flexibility to work overnight shifts is required.
About the job
Join our dynamic team as an Overnight Customer Service Representative at PLS, where you will be the friendly face our customers rely on. Located at 4400 W. Armitage Ave., Chicago, IL, this role involves delivering exceptional service to our diverse clientele while educating them about our financial products and services. You will ensure compliance with regulations, maintain a balanced cash drawer, and resolve customer inquiries effectively, all within a supportive and well-organized environment. If you are passionate about helping others and thrive in a fast-paced setting, we want to hear from you!
About PLS
At PLS, we prioritize our customers and strive to provide them with convenient and affordable financial solutions. Founded in 1997, our Chicago-based company operates over 200 financial service centers across 12 states. We are committed to transparency and exceptional service, ensuring our customers receive the support they need for their day-to-day financial management. Join us and be part of a team that values people, location, and service – because you deserve better!
