Overnight Customer Service Representative

PLS7550 McCart Ave, Fort Worth, TX

On-site Full-time

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Qualifications

Previous customer service experience in hospitality, financial services, retail, or restaurant settings is preferred. Strong interpersonal skills with a passion for engaging with customers. Excellent verbal communication skills. Ability to handle cash transactions accurately and responsibly. Detail-oriented with a strong commitment to following company policies and procedures. Problem-solving abilities to address customer inquiries effectively. Flexibility to work overnight shifts.

About the job

Location: 7550 McCart Ave, Fort Worth, TX 76133

About PLS:

At PLS, which stands for People – Location – Service, we believe you deserve better! As a premier retail provider of financial services, we prioritize our customers and recognize the invaluable contributions of our dedicated team members. With over 200 financial service centers across 12 states, PLS offers a range of convenient financial products and services tailored to meet daily consumer needs. Founded in 1997 by Bob and Dan Wolfberg, we are committed to providing transparent and affordable alternatives to traditional banking services.

Position Overview:

As an Overnight Customer Service Representative (CSR), you will serve as the primary point of contact for our customers and embody the PLS brand. You will be responsible for delivering exceptional customer service, educating customers about our diverse products and services, and ensuring compliance with company standards and regulations.

About PLS

PLS is a customer-centric financial service provider with a mission to offer better financial solutions. Our extensive network of locations and commitment to exceptional service has made us a trusted partner for customers seeking accessible financial products. Join us in making a difference in our community through our dedicated services.

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