Overnight Customer Service Representative

PLS1007 N Miami Blvd, Durham, NC

On-site Full-time

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Qualifications

We prefer candidates with prior experience in customer service within industries such as hospitality, retail, or financial services. Strong verbal communication skills, a friendly disposition, and the ability to engage effectively with customers are essential. You should be comfortable handling cash and transactions accurately while adhering to all company policies and procedures.

About the job

Join PLS, a leader in financial services, as an Overnight Customer Service Representative. In this role, you will be the face of our company, delivering exceptional service to our customers and educating them about our offerings. You will ensure compliance with regulations while maintaining our high-quality standards and assisting in creating a welcoming store environment. Be part of a team that values your contributions and strives for excellence in every customer interaction.

About PLS

At PLS, we believe in putting People first. Established in 1997, our company has grown to over 200 financial service centers across 12 states, providing convenient and affordable financial solutions to our customers. Our mission centers on exceptional service, transparency, and community engagement, making us a trusted partner for consumers looking to manage their financial needs.

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Overnight Customer Service Representative

PLS

On-site|On-site|1007 N Miami Blvd, Durham, NC

Dec 8, 2025

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Customer Service Representative Bilingual Preferred

PLS

On-site|On-site|1007 N Miami Blvd, Durham, NC

Join our dynamic team as a Bilingual Customer Service Representative at PLS! Located at 1007 N Miami Blvd, Durham, NC, you will be the face of our company, delivering exceptional service and educating our customers about our diverse financial products. In this role, you will ensure compliance with all regulations while maintaining a balanced cash drawer and a clean store environment. Your contributions will help us build lasting relationships with our customers, making a positive impact in their financial journeys.

Dec 8, 2025

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Overnight Customer Service Representative

PLS

On-site|On-site|1007 N Miami Blvd, Durham, NC

Join PLS as an Overnight Customer Service Representative, the frontline ambassador of our brand. You will play a crucial role in delivering exceptional service to our customers, guiding them through our diverse financial products and services. Your responsibilities will include ensuring compliance with all regulatory requirements, maintaining a balanced cash drawer, and addressing customer inquiries effectively. Your contribution will be vital in creating a positive shopping experience and supporting our mission of providing convenience and transparency in financial services.

Dec 8, 2025

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Overnight Customer Service Representative

PLS

On-site|On-site|1007 N Miami Blvd, Durham, NC

This position is based at 1007 N Miami Blvd, Durham, NC 27704About PLS: PLS® is dedicated to elevating your financial service experience. As a premier retail provider, we place our customers at the heart of what we do, ensuring that our exceptional team members deliver unparalleled service every day. Founded in 1997, PLS has grown to over 200 locations across 12 states, providing accessible financial solutions that meet everyday needs. Our services are designed for convenience and affordability, making us a trusted choice for customers seeking alternatives to traditional banking.Position Overview:As a Customer Service Representative (CSR), you will be the face of PLS, serving as the primary contact for our valued customers. Your role encompasses delivering outstanding service, educating clients about our diverse range of products, and upholding company standards. You will also ensure compliance with all relevant policies and procedures.Key Responsibilities:Deliver exceptional customer service to foster loyalty and repeat business.Educate customers on our financial products and services to enhance their experience.Ensure compliance with federal, state, and local regulations during all transactions.Adhere to company policies and procedures consistently.Maintain a balanced cash drawer and ensure the accuracy of all cash handling.Utilize our point-of-sale system to efficiently process transactions and access information.Address and resolve customer complaints or escalate them to the Store Manager as necessary.Contribute to a clean and welcoming store environment for customers and team members.Perform additional duties as assigned by management.Qualifications:Prior experience in customer service, preferably in financial services, retail, or hospitality.Strong communication and interpersonal skills with a focus on customer satisfaction.Ability to handle cash transactions accurately and responsibly.Basic proficiency with point-of-sale systems and computer applications.Demonstrated ability to work in a fast-paced environment while maintaining attention to detail.Flexibility to work overnight shifts.

Dec 8, 2025

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Apr 25, 2026

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Customer Service Representative at Domino's | Durham

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About the Role Domino's Pizza in Durham is hiring a Customer Service Representative. This role centers on helping customers place orders and making sure every interaction is smooth and welcoming. Friendly communication and a positive attitude help build customer loyalty here. What You'll Do Assist customers with orders in person and by phone Answer questions about menu items and promotions Provide prompt, courteous service throughout each shift Support team members as needed to keep operations running smoothly Who We’re Looking For Enthusiastic and eager to learn Comfortable working in a busy setting Strong communication skills Ready to help create a positive dining experience for every customer This position offers opportunities to grow within Domino's. Interested candidates are encouraged to apply.

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Customer Service Representative at Domino's | Durham

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Join our team at Domino's Pizza as a Customer Service Representative! We are looking for friendly, motivated individuals who can provide exceptional service to our customers. As a vital part of our team, you will take orders, answer questions, and ensure a positive experience for all.

Jul 15, 2025

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Customer Service Representative at Domino's | Durham

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About the Role Domino's Pizza in Durham is hiring a Customer Service Representative. This position puts you at the center of our team, helping customers place orders and answering questions with a friendly attitude. Expect to manage phone and in-person inquiries, handle order details, and support smooth delivery service. What You Will Do Greet customers and take orders accurately Respond to questions about menu items, specials, and delivery times Coordinate with kitchen and delivery staff to ensure orders are prepared and sent out promptly Maintain a positive and professional attitude throughout shifts What We Look For Enthusiasm for helping people and making their experience enjoyable Comfort working during busy periods Strong communication skills Interest in food service and customer satisfaction Domino's Pizza, Inc. is an equal opportunity employer.

Apr 20, 2026

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Customer Service Representative at Domino's | Durham

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About the Role Domino's Pizza, Inc. in Durham is hiring a Customer Service Representative to support customers and keep orders running smoothly. This position serves as the first contact for guests, answering questions, taking orders, and helping resolve any concerns. What You Will Do Respond to customer inquiries with clear, friendly communication Take and process orders accurately Address and resolve issues to ensure a positive experience Customer Service Representatives help create a welcoming atmosphere and contribute to each guest’s satisfaction with Domino's.

Apr 26, 2026

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About the Role Domino's Pizza in Durham is hiring a Customer Service Representative. This position plays a key part in creating a positive experience for customers, from greeting them to handling their orders and questions. What You Will Do Take customer orders accurately and efficiently Respond to questions and resolve concerns Help ensure each customer leaves satisfied What We Offer Supportive team atmosphere Opportunities for growth and skill development Who Succeeds Here Enjoys helping people and solving problems Works well with others Comfortable in a busy setting

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About the Role Domino's Pizza in Durham is hiring a Customer Service Representative. This position serves as the first point of contact for customers, helping with orders and making sure each interaction is positive. What You Will Do Answer customer calls and take orders accurately Assist with questions about menu items and specials Provide friendly, clear communication throughout each interaction Support a smooth and enjoyable ordering experience What We Look For Friendly attitude and approachable manner Strong communication skills Interest in helping customers and solving problems

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