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Experience Level
Entry Level
Qualifications
The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to work independently during overnight hours. Previous experience in customer service or hospitality is preferred. A high school diploma or equivalent is required.
About the job
AccorHotels is hiring an Overnight Front Desk Agent in Chicago. This position is central to guest satisfaction during overnight hours. The agent greets arrivals, manages check-ins, and serves as the first point of contact for guests throughout the night.
What You Will Do
Welcome guests and handle check-in and check-out procedures during overnight shifts
Manage room reservations and update guest records
Respond to guest questions and resolve concerns promptly
Share information about hotel amenities and local attractions
About AccorHotels
AccorHotels is a leading global hospitality company, with a diverse portfolio of hotels and resorts that cater to every traveler's needs, from luxury to economy. We pride ourselves on our commitment to creating memorable experiences for our guests, driven by our core values of respect, innovation, and excellence.
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