Browse Jobs – Page 160

Become a Key Member of Our Team!At DSI Systems, we leverage over 40 years of expertise in sales enablement and tailored business solutions to deliver exceptional value and results for our clients and partners. We seek enthusiastic individuals who are ready to make a significant impact in sales and customer service. Join us in an exciting and rewarding work environment that offers ample opportunities for personal and professional growth.Position OverviewThe Retail Support Specialist (RSS) is responsible for providing exceptional front-line support to AT&T customers in bustling national retail settings. In this dynamic role, you will engage directly with customers and retail partners to address account, billing, device, and service inquiries, often in fast-paced, high-volume environments. To thrive in this role, you must possess excellent communication skills, emotional resilience, a knack for technology, and the ability to maintain composure and professionalism under pressure. Key Responsibilities: Customer Support:Deliver friendly, solution-oriented support to AT&T customers within national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain focus and professionalism in high-volume retail situations, ensuring service quality even during peak traffic and escalated scenarios. Retail Partner Collaboration:Serve as the AT&T subject matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail issues.Proactively collaborate with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule Expectations:This role is performed in a retail setting and requires standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work varying schedules, including evenings, weekends, and holidays, as required by business needs.Comfortable working in busy, customer-facing environments with frequent problem-solving demands.Operational Excellence:Effectively navigate multiple systems while interacting with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance guidelines, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Implement and maintain approved planograms for mobile devices and signage.Manage inventory effectively.

Join Our Dynamic Team!At DSI Systems, we take pride in our 40-plus years of expertise in sales enablement and bespoke business solutions. Our commitment to delivering substantial value ensures exceptional results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work atmosphere will empower you to grow alongside us and significantly influence the customer experience.Position SummaryThe Retail Support Specialist (RSS) provides vital, hands-on support to AT&T customers within bustling national retail locations. In this role, you will directly interact with customers and retail partners to address and resolve account, billing, device, and service queries, often in fast-paced, high-volume environments. Success in this position demands exceptional communication abilities, emotional resilience, comfort with technology, and the capacity to maintain composure, accuracy, and professionalism in a dynamic retail context. Core Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented assistance to AT&T customers in national retail settings.Address inquiries concerning billing, account updates, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Operate effectively in high-traffic retail settings, sustaining focus, professionalism, and service quality during peak periods and escalated scenarios. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, providing in-store support for retail escalations.Proactively collaborate with store leadership to resolve customer issues, enhancing partnership alignment and ensuring an exceptional customer experience.Work Environment & Scheduling ExpectationsThis role is performed in a retail setting and involves standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, according to business needs.Comfortable working in bustling, customer-facing environments with frequent interaction and problem-solving requirements.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Document all customer interactions comprehensively and accurately.Comply with company policies, compliance protocols, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Implement and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy and assist with stock management.

Join Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, delivering exceptional value and results for our clients and partners. We are searching for enthusiastic individuals who are ready to make a difference in sales and customer service. Our vibrant and fulfilling work environment provides the perfect platform for personal and professional growth while allowing you to have a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on support to AT&T customers in bustling national retail locations. In this position, you will engage customers and retail partners to resolve various account, billing, device, and service issues, often in fast-paced and high-volume settings. To thrive in this role, you must possess strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, precise, and professional in a dynamic retail environment.Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail settings.Address inquiries related to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Maintain focus, professionalism, and service quality during peak traffic and escalated situations in high-volume retail environments. Support for Retail PartnersServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the main AT&T representative for these partners, leading in-store support for escalations.Engage proactively with store leadership to address customer concerns, enhancing partnership alignment and ensuring a top-tier customer experience.Work Environment & Schedule ExpectationsThis position is performed in a retail setting and requires standing, walking, and engaging on the sales floor for up to 8 hours each day.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business requirements.Comfortable working in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Document all interactions thoroughly and accurately.Comply with company policies, compliance requirements, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.Maintain inventory accuracy and support visual merchandising standards.

Join Our Team!At DSI Systems, with over four decades of expertise in sales enablement and tailored business solutions, we strive to deliver exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our dynamic and rewarding workplace offers you the chance to grow alongside us while making a meaningful impact.Job OverviewThe Retail Support Specialist (RSS) is responsible for providing direct, hands-on support to AT&T customers within busy national retail settings. In this role, you will interact with customers and retail partners to address and resolve issues related to accounts, billing, devices, and services, often in fast-paced, high-volume environments. Success in this position relies on your excellent communication skills, emotional resilience, technological proficiency, and the ability to remain calm, precise, and professional in a bustling retail atmosphere. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Maintain effectiveness in high-volume retail situations, ensuring professionalism and service quality even during peak traffic and escalated issues. Retail Partner SupportServe as the subject-matter expert for AT&T amongst retail employees and third-party partners.Act as the primary AT&T representative for these partners, providing in-store support for retail escalations.Proactively engage with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a top-tier customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail environment, requiring standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility in scheduling is essential, including availability during evenings, weekends, and holidays based on business requirements.Comfort in busy, customer-facing environments with frequent interaction and problem-solving demands is necessary.Operational ExcellenceManage multiple systems concurrently while engaging with customers in real time.Accurately document all interactions.Comply with company policies, compliance standards, and privacy regulations.Meet or surpass performance metrics related to quality, efficiency, and customer satisfaction.Execute and uphold approved planograms for mobile devices and signage.

Join Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, providing exceptional value that drives results for our clients and partners. We are searching for enthusiastic individuals who are ready to excel in sales and customer service. Our vibrant work environment offers you the chance to advance your career while making a meaningful impact.Role OverviewThe Retail Support Specialist (RSS) is responsible for delivering exceptional, hands-on support to AT&T customers within bustling national retail locations. You will directly engage with customers and retail partners to address account, billing, device, and service inquiries, often in high-pressure situations. To thrive in this role, you must possess outstanding communication skills, emotional resilience, technological proficiency, and the ability to maintain composure and professionalism in a fast-paced retail environment. Key Responsibilities: Customer Support ExcellenceDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail shops.Resolve queries related to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionality.Effectively operate in high-traffic retail settings, ensuring focus, professionalism, and quality service during peak times and escalated scenarios. Retail Partner SupportServe as the AT&T subject matter expert for retail employees and third-party labor partners.Act as the main AT&T representative for these partners, providing in-store support for escalated retail issues.Proactively collaborate with store leadership to address customer concerns, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & ScheduleThis position is conducted in a retail setting requiring standing, walking, and active engagement on the sales floor for up to 8 hours daily.Must be available for flexible scheduling, including evenings, weekends, and holidays, based on business requirements.Comfortable working in busy, customer-facing environments with frequent interaction and problem-solving responsibilities.Commitment to Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance needs, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Implement and uphold approved planograms for mobile devices and signage.

Join Our Dynamic Team!At DSI Systems, we boast over 40 years of unparalleled experience in sales enablement and tailored business solutions, driving exceptional value and results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment offers you the chance to grow alongside us while making a significant impact.Position OverviewThe Retail Support Specialist (RSS) provides essential frontline support to AT&T customers in bustling national retail settings. In this role, you will directly engage with customers and retail partners to address account, billing, device, and service issues, often in fast-paced, high-volume situations. Achieving success in this role requires excellent communication skills, emotional resilience, technological proficiency, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail environment.Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented assistance to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service-related concerns.Troubleshoot wireless devices, network complications, and feature functionalities.Thrive in high-traffic retail environments while upholding focus, professionalism, and service excellence during peak periods and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & Schedule ExpectationsThis position involves working in a retail setting, requiring standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work variable hours, including evenings, weekends, and holidays, based on business needs.Comfort in busy, customer-facing settings with frequent interaction and problem-solving demands.Operational ExcellenceNavigate multiple systems simultaneously while assisting customers in real-time.Thoroughly document all interactions accurately.Comply with company policies, compliance requirements, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.Maintain inventory records and ensure the presentation of retail environments meets company standards.

Become Part of Our Dynamic Team!At DSI Systems, we proudly bring over 40 years of experience in sales enablement and customized business solutions, offering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment presents you with opportunities for professional growth and the chance to make a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) provides essential, on-the-ground support to AT&T customers in bustling national retail settings. In this role, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, often in high-pressure, fast-paced environments. To succeed in this position, you will need excellent communication skills, emotional resilience, a knack for technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail atmosphere.Key Responsibilities: Customer SupportDeliver friendly, professional, and solutions-oriented support to AT&T customers in national retail locations.Address inquiries related to billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Maintain focus and professionalism in high-volume retail environments, ensuring service quality during peak traffic and escalated scenarios. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, providing in-store assistance for escalated retail concerns.Engage proactively with store leadership to resolve customer issues, reinforcing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position requires working in a retail environment, involving standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, as needed.Comfortable operating in busy, customer-facing settings that require frequent interaction and problem-solving. Operational ExcellenceSimultaneously navigate multiple systems while engaging with customers in real-time.Thoroughly document all interactions with accuracy.Comply with company policies, compliance requirements, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Implement and maintain approved planograms for mobile devices and signage.Ensure inventory management and organization.

Join Our Dynamic Team!At DSI Systems, we boast over 40 years of expertise in sales enablement and tailored business solutions, delivering exceptional value that translates into results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment presents an outstanding opportunity for personal growth and the chance to make a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers in bustling national retail locations. In this position, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, often within fast-paced, high-traffic settings. Achieving success in this role demands exceptional communication abilities, emotional resilience, technological proficiency, and the capacity to maintain composure, accuracy, and professionalism while navigating the dynamic retail landscape.Core Responsibilities:Customer SupportDeliver professional, friendly, and solution-oriented assistance to AT&T customers in national retail venues.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service concerns.Troubleshoot wireless devices, network challenges, and feature functionalities.Effectively manage high-volume retail interactions, ensuring focus, professionalism, and service excellence during peak periods and escalated situations.Retail Partner SupportAct as the AT&T subject-matter expert for retail staff and third-party labor partners.Serve as the primary AT&T representative for these partners, facilitating in-store support for retail escalations.Proactively engage with store leadership to resolve customer issues, enhancing partnership alignment and guaranteeing a top-tier customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail setting, necessitating standing, walking, and active engagement on the sales floor for up to 8 hours each day.Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.Comfortable in lively, customer-contact environments with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly document all interactions with accuracy.Comply with company policies, regulatory requirements, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Execute and sustain approved planograms for mobile devices and signage.

Join Our Dynamic Team!At DSI Systems, we leverage over 40 years of expertise in sales enablement and tailored business solutions, creating exceptional value that translates into tangible results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment provides a platform for personal and professional growth, allowing you to make a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in delivering hands-on, frontline support to AT&T customers within bustling national retail settings. You will directly interact with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in a fast-paced, high-volume atmosphere. Success in this position hinges on your strong communication abilities, emotional resilience, comfort with technology, and capacity to maintain composure, accuracy, and professionalism amidst the dynamic retail environment.Key ResponsibilitiesCustomer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail locations.Effectively resolve inquiries regarding billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Maintain focus and professionalism while managing service quality during peak traffic and escalated situations in high-volume retail environments.Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, overseeing in-store support for escalated customer concerns.Proactively engage with store leadership to address customer issues, reinforcing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is conducted in a retail environment and necessitates standing, walking, and engagement on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-facing settings with frequent interactions and problem-solving responsibilities.Operational ExcellenceSimultaneously navigate multiple systems while engaging with customers in real-time.Accurately document all customer interactions.Comply with company policies, compliance requirements, and privacy standards.Achieve or surpass performance metrics pertaining to quality, efficiency, and customer satisfaction.Implement and maintain approved planograms for mobile devices and signage.

Become a Part of Our Dynamic Team!With over four decades of experience in sales enablement and tailored business solutions, DSI Systems is dedicated to delivering exceptional value and results for our clients and partners. We are seeking enthusiastic individuals who are ready to excel in the fields of sales and customer service. Join us in an engaging and fulfilling work environment where you can thrive and make a meaningful contribution.Position SummaryThe Retail Support Specialist (RSS) provides essential, hands-on assistance to AT&T customers within bustling national retail settings. In this role, you will interact directly with customers and retail partners to address issues related to accounts, billing, devices, and services, often in fast-paced, high-volume situations. Success in this position demands excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain professionalism and accuracy under pressure. Key Duties and Responsibilities: Customer InteractionDeliver courteous, professional, and solution-oriented support to AT&T customers in national retail outlets.Address inquiries concerning billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Perform effectively in high-traffic retail environments, upholding focus, professionalism, and quality of service even during peak times and escalated matters. Retail Partner EngagementServe as the go-to AT&T expert for retail staff and third-party partners.Act as the primary representative for AT&T, leading in-store support for retail escalations.Collaborate proactively with store leadership to resolve customer issues, enhancing partnership alignment and ensuring top-tier customer experiences.Work Environment and SchedulingThis role involves working in a retail setting and may require standing, walking, and engaging on the sales floor for up to eight hours daily.Flexibility to work various shifts, including evenings, weekends, and holidays, as needed by the business.Comfortable operating in busy, customer-facing environments with frequent problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real time.Accurately document all interactions.Comply with company policies, legal regulations, and privacy standards.Meet or exceed performance targets, including quality, efficiency, and customer satisfaction metrics.Implement and maintain approved planograms for mobile devices and signage.

Become a Part of Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering exceptional value and results for our clients. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Join us in a vibrant and fulfilling work environment where your contributions will drive significant impact and professional growth.Role OverviewThe Retail Support Specialist (RSS) is essential in providing hands-on, frontline assistance to AT&T customers in bustling national retail locations. In this pivotal role, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, especially in high-volume scenarios. Success in this position requires outstanding communication abilities, emotional resilience, technological proficiency, and the capacity to maintain professionalism and accuracy in a fast-paced retail environment.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail settings.Address inquiries surrounding billing, account modifications, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices and network problems, ensuring optimal feature functionality.Perform efficiently in high-traffic retail environments, sustaining focus, professionalism, and service quality during peak periods and escalated situations.Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T liaison for these partners, leading in-store support for escalated retail issues.Proactively collaborate with store management to resolve customer concerns, reinforcing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position operates in a retail setting, necessitating standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility in schedule is required, including availability for evenings, weekends, and holidays as dictated by business needs.Comfort in busy, customer-facing environments with frequent interaction and problem-solving responsibilities is essential.Operational ExcellenceEffectively navigate multiple systems simultaneously while engaging with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance regulations, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile device displays and signage.Maintain inventory accuracy and assist in stock replenishment as needed.

Become a Part of Our Dynamic Team!With over 40 years of experience in sales enablement and tailored business solutions, DSI is dedicated to delivering exceptional value that drives results for our clients and partners. We seek enthusiastic individuals who are excited to excel in sales and customer service. Our vibrant work environment offers ample opportunities for growth and the chance to make a tangible impact.Position OverviewThe Retail Support Specialist (RSS) provides essential, hands-on assistance to AT&T customers within bustling national retail settings. You will interact directly with customers and retail partners to resolve issues related to accounts, billing, devices, and services, often in high-pressure, fast-paced environments. To thrive in this role, you must possess excellent communication skills, emotional resilience, a comfort with technology, and the ability to remain composed, accurate, and professional amidst dynamic retail challenges. Main Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Perform effectively in high-volume retail settings, maintaining professionalism and service quality during peak traffic and escalated situations. Retail Partner SupportServe as the AT&T expert for retail staff and third-party labor partners.Act as the primary AT&T contact for these partners, leading in-store support for retail escalations.Engage proactively with store leadership to resolve customer issues, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & Scheduling RequirementsThis role is conducted in a retail environment, requiring standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, according to business demands.Comfortable in busy, customer-facing environments with frequent interactions and problem-solving needs.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Accurately document all interactions.Comply with company policies, compliance requirements, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.

Become a Part of Our Dynamic Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI is dedicated to delivering exceptional value and results for our clients and partners. We seek enthusiastic individuals who are ready to excel in sales and customer service. Join us in an exhilarating work environment that encourages personal and professional growth, allowing you to make a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on support to AT&T customers in bustling national retail locations. In this fast-paced role, you will interact with customers and retail partners to address account, billing, device, and service concerns. To thrive in this position, you must possess excellent communication skills, emotional resilience, and a strong comfort level with technology, all while maintaining professionalism in a dynamic retail environment. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail settings.Address inquiries related to billing, account updates, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain focus and professionalism while providing high-quality service during busy periods and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail employees and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring an exemplary customer experience.Work Environment & Schedule ExpectationsWork is conducted in a retail environment, requiring standing, walking, and engaging on the sales floor for up to 8 hours each day.Flexibility to work evenings, weekends, and holidays based on business needs.Comfort in busy, customer-facing environments with frequent interactions and problem-solving demands.Commitment to Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real time.Document all interactions thoroughly and accurately.Adhere to company policies, compliance requirements, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Implement and maintain approved planograms for mobile devices and signage.

Join Our Dynamic Team!At DSI Systems, with over 40 years of expertise in sales enablement and tailored business solutions, we are dedicated to delivering enhanced value that drives results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment presents you with the chance to grow alongside us and create a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) serves as a vital point of contact for AT&T customers within bustling national retail locations. In this capacity, you will interact directly with customers and retail partners to address concerns related to accounts, billing, devices, and services, even in fast-paced and high-pressure scenarios. Success in this role hinges on exceptional communication abilities, emotional resilience, comfort with technology, and the capability to maintain composure, accuracy, and professionalism in a dynamic retail environment. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail settings.Resolve inquiries connected to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Effectively manage high-volume retail situations while sustaining focus, professionalism, and service excellence during peak traffic and escalated matters. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, facilitating in-store support for retail escalations.Proactively collaborate with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a superior customer experience.Work Environment & Schedule ExpectationsThis role necessitates working in a retail environment, requiring standing, walking, and engaging on the sales floor for up to 8 hours each day.Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.Comfort in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceNavigate multiple systems simultaneously while engaging with customers in real-time.Document all interactions thoroughly and accurately.Adhere to company policies, compliance standards, and privacy requirements.Meet or exceed performance metrics concerning quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.Maintain inventory accuracy and assist in product displays.

Be a Part of Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering exceptional value for our clients and partners. We seek enthusiastic individuals who are ready to thrive in sales and customer service. Join us in a stimulating and fulfilling work environment where you can grow and make a meaningful difference.Role OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers in bustling national retail locations. In this role, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, often in a fast-paced, high-volume setting. Achieving success in this role necessitates excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail atmosphere.Key Responsibilities: Customer AssistanceDeliver professional, friendly, and solution-oriented support to AT&T customers within national retail spaces.Address inquiries related to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Effectively operate in high-traffic retail environments, sustaining focus, professionalism, and service quality, especially during peak times and escalated situations. Retail Partner EngagementServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail concerns.Proactively collaborate with store management to resolve customer issues, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & Schedule ExpectationsThis role takes place in a retail environment, requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Must be available to work flexible hours, including evenings, weekends, and holidays, depending on business needs.Comfortable in busy, customer-facing settings with frequent interaction and problem-solving demands.Operational ExcellenceNavigate multiple systems simultaneously while engaging with customers in real-time.Document all customer interactions thoroughly and accurately.Comply with company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.

Become a Key Player in Our Retail Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems is dedicated to delivering exceptional value to our clients and partners. We seek enthusiastic individuals who are ready to leave their mark in the realm of sales and customer service. Join us in a dynamic and fulfilling work environment that encourages professional growth and significant contributions.Position SummaryThe Retail Support Specialist (RSS) is responsible for providing direct, hands-on support to AT&T customers within bustling national retail spaces. Your mission will be to engage directly with customers and retail partners to address inquiries related to account management, billing, devices, and service issues, often in a high-traffic, fast-paced environment. To thrive in this position, you must possess excellent communication skills, emotional fortitude, technological proficiency, and the ability to maintain composure, accuracy, and professionalism under pressure. Primary Responsibilities: Customer EngagementDeliver friendly, professional, and solutions-oriented support to AT&T customers within national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service challenges.Troubleshoot wireless devices, network issues, and feature functionalities.Maintain effectiveness in high-volume retail settings, ensuring professionalism and service excellence during peak periods and escalated situations. Retail Partner CollaborationServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, providing in-store support for escalated issues.Engage proactively with store leadership to tackle customer concerns, enhancing partnership alignment and ensuring a top-notch customer experience.Work Environment & SchedulingThis role requires standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility in scheduling is essential, including availability for evenings, weekends, and holidays as needed.Comfort in busy, customer-facing settings with frequent interaction and problem-solving is critical.Operational ExcellenceEffectively navigate multiple systems while interacting with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance standards, and privacy regulations.Meet or exceed established performance metrics, including quality, efficiency, and customer satisfaction.Implement and uphold approved planograms for mobile devices and signage.

Become a Part of Our Team!With over 40 years of experience in sales enablement and tailored business solutions, DSI is committed to delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment provides you with the chance to grow personally and professionally while making a meaningful impact.Position SummaryThe Retail Support Specialist (RSS) plays a crucial role in providing frontline support to AT&T customers within bustling national retail settings. In this position, you will interact directly with customers and retail partners to address concerns related to accounts, billing, devices, and services, often in fast-paced, high-volume contexts. To excel in this role, you will need exceptional communication skills, emotional resilience, a comfort with technology, and the ability to maintain a calm, accurate, and professional demeanor even in the most dynamic retail scenarios. Primary Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented assistance to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan changes, device support, and service issues.Troubleshoot wireless devices, network problems, and feature functionality.Work effectively in high-volume retail environments while upholding focus, professionalism, and service quality during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail employees and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail concerns.Proactively interact with store leadership to resolve customer issues, enhancing partnership synergy and ensuring top-tier customer experiences.Work Environment & Schedule AvailabilityThis role is situated in a retail environment, necessitating standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, in response to business needs.Adept at functioning in busy, customer-facing settings that require frequent interaction and problem-solving capabilities.Operational ExcellenceEfficiently navigate multiple systems while providing real-time customer engagement.Thoroughly document all customer interactions.Comply with company policies, regulatory requirements, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.

Join Our Dynamic Team!At DSI Systems, we boast over 40 years of experience in sales enablement and customized business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the fields of sales and customer service. Our vibrant and fulfilling work environment presents you with the chance to grow alongside us and make a meaningful difference.Position OverviewThe Retail Support Specialist (RSS) provides direct, hands-on support for AT&T customers in bustling national retail settings. In this role, you will interact with customers and retail partners to address account, billing, device, and service issues, often in high-pressure, high-traffic circumstances. Success in this position requires excellent communication skills, emotional resilience, comfort with technology, and the ability to stay composed, precise, and professional in a fast-paced retail atmosphere. Key Responsibilities: Customer AssistanceDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Resolve inquiries regarding billing, account updates, plan alterations, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Function effectively in high-traffic retail environments, ensuring focus, professionalism, and service quality even during peak periods and escalated situations. Retail Partner CollaborationServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T liaison for these partners, leading in-store assistance for retail escalations.Proactively engage with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & Schedule ExpectationsThis role is based in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfort in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceNavigate multiple systems simultaneously while interacting with customers in real-time.Accurately document all interactions.Comply with company policies, regulatory requirements, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.

Become a Valuable Member of Our Team!At DSI Systems, we bring over 40 years of experience in sales enablement and customized business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the fields of sales and customer service. You will thrive in our vibrant and rewarding work environment, where opportunities for professional growth and significant impact await.Role SummaryThe Retail Support Specialist (RSS) provides direct, hands-on assistance to AT&T customers in bustling national retail settings. In this role, you will communicate with customers and retail partners to address account, billing, device, and service-related issues, often in fast-paced, high-volume situations. To succeed, you will need strong communication abilities, emotional resilience, familiarity with technology, and the capacity to stay calm, precise, and professional under pressure. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail stores.Address inquiries regarding billing, account updates, service adjustments, and device support.Troubleshoot issues with wireless devices, network connectivity, and feature functionality.Maintain focus and professionalism while providing high-quality service in busy retail environments, particularly during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party partners.Act as the primary AT&T representative for these partners, managing in-store support for escalated customer issues.Engage proactively with store management to resolve customer concerns, enhancing partnership collaboration and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is carried out in a retail environment, requiring up to 8 hours of standing, walking, and interacting on the sales floor.Must be available for flexible scheduling, including evenings, weekends, and holidays, based on business needs.Comfortable operating in dynamic, customer-facing settings with frequent demands for interaction and problem-solving.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Accurately document all customer interactions.Comply with company policies, privacy standards, and compliance requirements.Achieve performance metrics related to quality, efficiency, and customer satisfaction.Implement and sustain approved planograms for mobile devices and signage.Manage inventory effectively.

Become a Part of Our Dynamic Team!At DSI Systems, with over four decades of expertise in sales enablement and tailored business solutions, we offer unparalleled value that drives success for our clients and partners. We are searching for enthusiastic individuals ready to shine in the realms of sales and customer service. Join us in an exciting and fulfilling work atmosphere that provides ample opportunities for personal and professional growth while making a meaningful difference.Position OverviewThe Retail Support Specialist (RSS) is responsible for providing direct, hands-on support to AT&T customers in bustling national retail settings. In this role, you will actively engage with customers and retail partners to address account, billing, device, and service inquiries, often in a fast-paced, high-volume atmosphere. To excel in this position, you must possess excellent communication skills, emotional resilience, a comfort level with technology, and the ability to remain calm, precise, and professional in a dynamic retail environment. Primary Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Handle inquiries related to billing, account updates, plan modifications, device assistance, and service-related issues.Troubleshoot wireless devices, network concerns, and feature functionality.Maintain professionalism and service quality during peak traffic and escalated situations in a high-volume retail environment. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, fostering partnership alignment and ensuring a top-tier customer experience.Work Environment & Scheduling ExpectationsThis role is conducted in a retail environment, requiring standing, walking, and engagement on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, based on business requirements.Comfortable in busy, customer-facing environments with frequent interactions and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Document all customer interactions thoroughly and accurately.Comply with company policies, compliance standards, and privacy protocols.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.Maintain inventory integrity and organization.