Browse Jobs – Page 165

Become a Part of Our Dynamic Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems is committed to delivering exceptional value and results for our clients and partners. We are seeking enthusiastic individuals who are ready to excel in the fields of sales and customer service. Join us in an exciting and fulfilling work environment where you can grow and make a meaningful difference.Position OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers in bustling national retail settings. In this role, you will directly engage with customers and retail partners to address account, billing, device, and service inquiries, often in high-pressure, fast-paced environments. Success in this position necessitates excellent communication skills, emotional resilience, and proficiency with technology, alongside the ability to maintain composure and professionalism in a dynamic retail atmosphere. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Remain effective in high-traffic retail environments, sustaining focus, professionalism, and service excellence during busy periods and escalated scenarios. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for retail partners, leading in-store support for escalations.Proactively collaborate with store leadership to resolve customer issues, reinforcing partnership alignment and ensuring top-tier customer experiences.Work Environment & Schedule ExpectationsThis role requires being present in a retail setting, necessitating standing, walking, and engaging on the sales floor for up to 8 hours daily.Availability to work flexible schedules, including evenings, weekends, and holidays, based on business requirements.Comfort with busy, customer-facing environments with frequent interaction and problem-solving challenges.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Thoroughly document all interactions with accuracy.Comply with company policies, privacy standards, and compliance requirements.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.Maintain inventory standards and ensure an organized sales floor.

Join Our Team!At DSI Systems, we boast over 40 years of expertise in sales enablement and tailored business solutions, delivering exceptional value that translates into tangible results for our clients and partners. We are searching for enthusiastic individuals who are ready to leave their mark in the fields of sales and customer service. Our dynamic and fulfilling work environment offers you the chance to grow alongside us and make a substantial impact.Job OverviewThe Retail Support Specialist (RSS) is responsible for providing direct, hands-on support to AT&T customers in busy national retail locations. In this position, you will interact with customers and retail partners to resolve issues related to accounts, billing, devices, and services, often in fast-paced, high-volume situations. Success in this role hinges on excellent communication skills, emotional resilience, technological proficiency, and the ability to maintain composure, accuracy, and professionalism in a lively retail atmosphere. Key Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented support to AT&T customers within national retail settings.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Maintain focus, professionalism, and service quality during peak traffic and escalated situations in high-volume retail environments. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Engage proactively with store leadership to resolve customer issues, enhancing partnership alignment and ensuring a top-tier customer experience.Work Environment & Schedule ExpectationsThis role involves working in a retail environment and requires standing, walking, and interacting on the sales floor for up to 8 hours a day.Must be able to work flexible hours, including evenings, weekends, and holidays, based on business requirements.Comfortable in busy, customer-facing settings with frequent interaction and problem-solving demands.Operational ExcellenceSimultaneously navigate multiple systems while engaging with customers in real-time.Thoroughly and accurately document all interactions.Adhere to company policies, compliance mandates, and privacy standards.Achieve or exceed performance metrics, including quality, efficiency, and customer satisfaction ratings.Execute and maintain approved planograms for mobile devices and signage.

Be a Part of Our Dynamic Team!With over four decades of expertise in sales enablement and tailored business solutions, DSI Systems is dedicated to delivering exceptional value and results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to leave their mark in the fields of sales and customer service. Our vibrant and fulfilling work environment offers an incredible opportunity for professional growth and a chance to make a significant impact.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on support to AT&T customers within bustling national retail locations. In this capacity, you will interact directly with customers and retail partners to address concerns related to accounts, billing, devices, and services, often in high-pressure situations. To thrive in this role, you must possess excellent communication skills, emotional resilience, and a strong comfort level with technology, all while maintaining professionalism in a fast-paced retail environment.Core Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail settings.Address inquiries regarding billing, account updates, service changes, and device-related issues.Diagnose and troubleshoot wireless devices and network problems effectively.Maintain focus and service quality in high-traffic retail environments, particularly during peak times and escalated situations.Retail Partner SupportServe as the AT&T subject-matter expert for retail employees and third-party partners.Act as the primary AT&T representative for retail partners, leading in-store support for escalated issues.Engage proactively with store management to resolve customer concerns, enhancing partnership alignment and ensuring exceptional customer experiences.Work Environment & SchedulingThis position requires working in a retail environment, necessitating standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, depending on business needs.Comfortable operating in busy, customer-facing environments that demand frequent interaction and problem-solving.Operational ExcellenceSimultaneously navigate multiple systems while interacting with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance protocols, and privacy standards.Meet or exceed performance metrics related to quality, efficiency, and customer satisfaction.Implement and uphold approved merchandising displays for mobile devices and signage.

Become a Part of Our Dynamic Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems is dedicated to enhancing value for our clients and partners. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Our vibrant and rewarding work environment provides numerous opportunities for personal and professional growth, allowing you to make a meaningful impact.Position SummaryThe Retail Support Specialist (RSS) plays a crucial role in delivering exceptional frontline support to AT&T customers in bustling national retail locations. In this position, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, often in high-pressure, fast-paced situations. Success in this role necessitates outstanding communication abilities, emotional resilience, technological proficiency, and a calm, composed demeanor in a dynamic retail environment. Primary Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented support to AT&T customers within national retail locations.Address inquiries regarding billing, account modifications, plan changes, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain focus, professionalism, and service quality in high-volume retail settings, especially during peak times and escalated situations. Retail Partner SupportAct as the AT&T expert for retail employees and third-party labor partners.Serve as the lead AT&T representative for these partners, providing in-store support for escalated retail issues.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring an excellent customer experience.Work Environment & Schedule RequirementsThis role requires working in a retail space, which includes standing, walking, and interacting on the sales floor for up to 8 hours each day.Must be available to work flexible hours, including evenings, weekends, and holidays, based on business needs.Comfortable operating in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Accurately document all customer interactions.Adhere to company policies, compliance regulations, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.Maintain inventory levels and engage in stock management as required.

Be a Part of Our Dynamic Team!For over 40 years, DSI Systems has excelled in sales enablement and tailored business solutions, delivering exceptional value and measurable results for our clients and partners. We are seeking enthusiastic individuals who are passionate about making a difference in the fields of sales and customer service. Join us in a vibrant and fulfilling work environment where you can grow professionally and contribute significantly to our success.Position OverviewThe Retail Support Specialist (RSS) plays an essential role in providing immediate, on-the-ground assistance to AT&T customers in busy national retail settings. In this position, you will interact directly with consumers and retail partners to address and resolve issues related to accounts, billing, devices, and services, often in fast-paced, high-volume situations. For success in this role, you will need to possess excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain composure and professionalism in a dynamic retail environment. Key Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented support to AT&T customers within national retail locations.Address inquiries regarding billing, account updates, plan changes, device support, and service issues.Troubleshoot wireless devices, network connectivity, and feature functionality.Maintain focus, professionalism, and service quality while operating in high-volume retail environments, especially during peak traffic and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, overseeing in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, fostering partnership alignment and ensuring an exceptional customer experience.Work Environment & ScheduleThis role requires working in a retail environment, which involves standing, walking, and engaging with customers on the sales floor for up to 8 hours a day.Must be available to work flexible schedules, including evenings, weekends, and holidays as needed.Comfortable working in busy, customer-focused environments that require frequent interaction and problem-solving.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Accurately document all interactions.Adhere to company policies, compliance requirements, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction.Execute and maintain approved planograms for mobile devices and signage.

Become a Part of Our Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems is dedicated to delivering exceptional value and results for clients and partners. We are seeking enthusiastic individuals who are ready to make a difference in the realms of sales and customer service. Our vibrant and fulfilling work environment offers you the chance to grow alongside us while making a substantial impact.Position OverviewThe Retail Support Specialist (RSS) is responsible for providing direct, hands-on support to AT&T customers in bustling national retail locations. In this role, you will engage directly with customers and retail partners to address account, billing, device, and service inquiries, often in high-pressure situations. To thrive in this position, you will need strong communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a fast-paced retail setting. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail outlets.Address inquiries related to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network difficulties, and functionality features.Maintain professionalism and service quality in high-traffic retail environments, especially during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, overseeing in-store support for escalated retail issues.Proactively collaborate with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a top-notch customer experience.Work Environment & Schedule ExpectationsThis position requires working in a retail setting, necessitating standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, based on business demands.Comfortable working in dynamic, customer-centric environments with frequent interaction and problem-solving challenges.Operational ExcellenceSimultaneously navigate multiple systems while interacting with customers in real time.Thoroughly and accurately document all customer interactions.Comply with company policies, regulatory standards, and privacy protocols.Aim to meet or exceed performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.

Become a Valuable Member of Our Team!At DSI Systems, we bring over four decades of expertise in sales enablement and personalized business solutions. Our commitment to delivering exceptional value has allowed us to forge strong relationships with our clients and partners. We seek enthusiastic individuals who are excited to excel in sales and customer service. Join us in a dynamic and rewarding environment where your contributions will be recognized and you will have the opportunity to make a real difference.Role SummaryThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail locations. This role involves direct interaction with customers and retail partners to address account, billing, device, and service issues, often in high-pressure, fast-paced situations. To thrive in this position, candidates must possess excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain professionalism and accuracy in a rapidly changing retail environment. Key Responsibilities: Customer SupportDeliver professional, friendly, and solution-driven assistance to AT&T customers at national retail outlets.Address inquiries related to billing, account modifications, plan alterations, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Function efficiently in high-traffic retail settings, sustaining focus, professionalism, and quality service amid peak demand and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor associates.Act as the principal AT&T representative for these partners, overseeing in-store support for retail escalations.Engage proactively with store leadership to tackle customer issues, enhancing partnership alignment and ensuring a premium customer experience.Work Environment & Schedule RequirementsThis position requires working in a retail space, necessitating standing, walking, and interacting on the sales floor for up to 8 hours each day.Availability for flexible schedules, including evenings, weekends, and holidays, as dictated by business needs.Comfort in busy, customer-facing environments with frequent interaction and problem-solving responsibilities.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Accurately document all customer interactions.Comply with company policies, compliance standards, and privacy regulations.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy and product displays.

Become a Part of Our Dynamic Team!For over 40 years, DSI has established itself as a leader in sales enablement and customized business solutions, dedicated to delivering impactful results for our clients and partners. We are currently seeking enthusiastic candidates who are ready to excel in the realms of sales and customer service. Our vibrant and rewarding work atmosphere provides ample opportunities for personal and professional growth, allowing you to make a meaningful difference in our customers' experiences.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on assistance to AT&T customers within bustling national retail spaces. In this position, you will interact with customers and retail partners to address account, billing, device, and service inquiries, often in a fast-paced and high-demand setting. To thrive in this role, you will need exceptional communication abilities, emotional resilience, comfort with technology, and the capacity to remain composed, accurate, and professional even in dynamic retail scenarios. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Handle inquiries related to billing, account modifications, plan alterations, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain focus and professionalism in high-volume retail environments, ensuring service quality even during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail personnel and third-party labor partners.Act as the primary AT&T representative for these partners, providing in-store support for retail escalations.Engage proactively with store leadership to resolve customer issues, enhancing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis role is performed in a retail environment, requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours a day.Must be available for flexible scheduling, including evenings, weekends, and holidays, as needed.Comfortable working in fast-paced, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real time.Thoroughly document all customer interactions.Adhere to company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction ratings.Execute and maintain approved planograms for mobile devices and promotional signage.Maintain inventory levels...

Join Our Dynamic Team!At DSI Systems, we leverage over 40 years of expertise in sales enablement and tailored business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to make a meaningful impact in the realms of sales and customer service. Our vibrant and rewarding work environment provides ample opportunities for personal and professional growth.Position OverviewThe Retail Support Specialist (RSS) plays a vital role in providing hands-on, frontline support to AT&T customers within bustling national retail settings. In this position, you will engage directly with customers and retail partners to address account, billing, device, and service inquiries, often in fast-paced, high-volume scenarios. Success in this role hinges on strong communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail environment. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices, resolve network problems, and ensure feature functionality.Thrive in high-volume retail environments, maintaining focus and service quality during peak times and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T representative for retail partners, leading in-store support for escalated issues.Proactively collaborate with store leadership to resolve customer concerns, enhancing partnership alignment and delivering a superior customer experience.Work Environment & Schedule ExpectationsThis position is conducted in a retail setting, requiring standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility in scheduling is essential, including availability on evenings, weekends, and holidays as needed.Comfort in busy, customer-facing environments with frequent interactions and problem-solving responsibilities is a must.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly document all customer interactions and maintain accurate records.Adhere to company policies, compliance standards, and privacy regulations.Meet or surpass performance metrics including quality, efficiency, and customer satisfaction rates.Execute and uphold approved planograms for mobile devices and signage.

Become a Part of Our Dynamic Team!At DSI Systems, we proudly bring over 40 years of experience in sales enablement and tailored business solutions that create exceptional value for our clients and partners. We are searching for enthusiastic individuals who are ready to excel in sales and customer service. Our vibrant and fulfilling work environment provides ample opportunities for personal and professional growth while making a meaningful impact.Position SummaryThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on support to AT&T customers in bustling national retail locations. This position involves engaging with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often under high-pressure, fast-paced conditions. To succeed in this role, you need to possess excellent communication skills, emotional resilience, and a strong comfort level with technology, all while maintaining professionalism in a dynamic retail environment.Key Responsibilities:Customer EngagementDeliver friendly, professional, and solution-driven support to AT&T customers within national retail settings.Assist with inquiries regarding billing, account updates, plan modifications, device issues, and service-related concerns.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain focus, professionalism, and service quality during peak traffic and escalated situations in high-volume retail environments.Support for Retail PartnersAct as the AT&T subject-matter expert for retail employees and third-party labor partners.Serve as the primary AT&T representative, providing leadership in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, ensuring alignment and a top-tier customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail setting and requires standing, walking, and interacting on the sales floor for up to 8 hours daily.Must be available to work flexible hours, including evenings, weekends, and holidays as needed by the business.Comfortable working in busy, customer-focused environments with frequent demands for interaction and problem solving.Operational StandardsEfficiently navigate multiple systems while engaging customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance protocols, and privacy regulations.Consistently meet or surpass performance metrics, including service quality, efficiency, and customer satisfaction scores.Implement and maintain approved planograms for mobile devices and signage.

Become a Vital Part of Our Team!At DSI Systems, with over 40 years in sales enablement and tailored business solutions, we pride ourselves on delivering exceptional value that translates into tangible results for our clients and partners. We are currently seeking enthusiastic individuals who are ready to leave a lasting impact in the realms of sales and customer service. Join us in an invigorating and fulfilling work environment that fosters your growth and allows you to make a noteworthy difference.Position OverviewThe Retail Support Specialist (RSS) provides direct, hands-on assistance to AT&T customers in bustling national retail settings. You will interact with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in a fast-paced environment. To excel in this role, you will need excellent communication skills, emotional resilience, technological proficiency, and the ability to maintain composure and professionalism under pressure. Key Responsibilities: Customer AssistanceDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address questions related to billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Operate effectively in high-traffic retail environments while maintaining service quality during peak times and escalated situations. Retail Partner SupportBecome the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail situations.Engage proactively with store leadership to tackle customer issues, thereby enhancing partnership alignment and ensuring an exemplary customer experience.Work Environment & Scheduling Expectations This role is based in a retail environment, requiring standing, walking, and customer engagement for up to 8 hours daily.Must be available for flexible scheduling, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceNavigate multiple systems in real-time while assisting customers.Document all customer interactions thoroughly and accurately.Follow company policies, compliance mandates, and privacy regulations diligently.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy and organization.

Join Our Team!At DSI Systems, we boast over four decades of experience in sales enablement and tailored business solutions, driving exceptional value and results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the fields of sales and customer service. Our dynamic and fulfilling work environment offers you the chance to grow alongside us and make a substantial impact.Job OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers in bustling national retail settings. In this role, you will interact directly with customers and retail partners to address account, billing, device, and service issues, often in high-pressure, high-traffic situations. To excel, you will need strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a fast-paced retail environment. Key Responsibilities: Customer SupportDeliver professional, friendly, and solution-driven assistance to AT&T customers within national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain focus, professionalism, and service excellence in high-volume retail environments, especially during peak times and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Collaborate proactively with store management to resolve customer concerns, enhancing partnership alignment and ensuring a top-tier customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail setting and requires standing, walking, and engaging with customers on the sales floor for up to 8 hours per day.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfort in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems simultaneously while assisting customers in real-time.Thoroughly document all customer interactions accurately.Adhere to company policies, compliance protocols, and privacy standards.Achieve or surpass performance metrics, encompassing quality, efficiency, and customer satisfaction ratings.Implement and maintain approved planograms for mobile devices and promotional signage.

Become Part of Our Dynamic Team!At DSI Systems, we leverage over 40 years of expertise in sales enablement and tailored business solutions to provide exceptional value that drives results for our clients and partners. We seek enthusiastic individuals who are eager to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment presents a unique opportunity for personal and professional growth while making a significant difference.Position OverviewThe Retail Support Specialist (RSS) is responsible for delivering exceptional frontline support to AT&T customers in bustling national retail settings. You will interact directly with customers and retail partners to address account, billing, device, and service inquiries, often in high-pressure, fast-paced scenarios. To excel in this role, you will need robust communication abilities, emotional resilience, technological comfort, and a calm, professional demeanor amidst the dynamic retail landscape. Main Responsibilities: Customer SupportProvide courteous, professional, and solutions-oriented support to AT&T customers within national retail locations.Address inquiries related to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain composure and service quality in high-volume retail environments during peak traffic and escalated situations. Retail Partner SupportServe as the AT&T expert for retail staff and third-party labor partners.Act as the primary AT&T contact for these partners, overseeing in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a superior customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail atmosphere, necessitating standing, walking, and customer engagement on the sales floor for up to 8 hours daily.Availability for flexible scheduling, including evenings, weekends, and holidays, based on operational needs.Comfortable working in busy, customer-focused environments characterized by frequent interactions and problem-solving requirements.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real time.Document all customer interactions meticulously and accurately.Comply with company protocols, compliance mandates, and privacy regulations.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and maintain approved planograms for mobile devices and signage.

Become a Part of Our Dynamic Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems is dedicated to delivering exceptional value and results for our clients and partners. We are searching for enthusiastic individuals who are eager to excel in the sales and customer service domains. Join us in a vibrant and fulfilling work environment that offers opportunities for personal and professional growth while making a meaningful impact.Job OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail locations. In this role, you will directly interact with customers and retail partners to address account, billing, device, and service inquiries, often in fast-paced and high-volume settings. Succeeding in this position requires excellent communication skills, emotional resilience, technological proficiency, and the capacity to remain composed, precise, and professional in a dynamic retail atmosphere. Key Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented assistance to AT&T customers in national retail environments.Address inquiries concerning billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network challenges, and service functionality.Effectively manage high-volume retail situations, maintaining focus, professionalism, and service quality during peak times and escalated scenarios. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative, leading in-store support for retail escalations.Engage proactively with store leadership to tackle customer concerns, reinforcing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis role takes place in a retail setting and involves standing, walking, and interacting on the sales floor for up to 8 hours daily.Flexibility in scheduling is required, including evenings, weekends, and holidays based on business needs.Comfort in busy, customer-facing environments with frequent demands for interaction and problem-solving.Operational ExcellenceSimultaneously navigate multiple systems while engaging with customers in real time.Thoroughly document all interactions in an accurate manner.Adhere to company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics including quality, efficiency, and customer satisfaction scores.Implement and maintain approved planograms for mobile devices and signage.Ensure inventory management aligns with company standards.

Become a Part of Our Dynamic Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems is dedicated to delivering exceptional value and results for our clients and partners. We are looking for enthusiastic individuals who are ready to excel in sales and customer service. Join us in a vibrant and fulfilling work environment where you will have the chance to grow and make a meaningful difference.Position OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers in bustling national retail locations. You will directly interact with customers and retail partners to address account, billing, device, and service inquiries, often within fast-paced and high-volume settings. To thrive in this position, you must possess excellent communication skills, emotional resilience, a comfort with technology, and the ability to maintain composure, accuracy, and professionalism amidst a dynamic retail atmosphere. Key Responsibilities: Customer Support:Deliver friendly, professional, and solution-oriented assistance to AT&T customers in national retail venues.Address inquiries regarding billing, account modifications, plan changes, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Perform effectively in high-volume retail environments, ensuring focus, professionalism, and quality of service during peak periods and escalated situations. Retail Partner Support:Serve as the AT&T expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Engage proactively with store leadership to resolve customer issues, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & Schedule Expectations:This role is conducted in a retail setting and requires standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfortable in busy, customer-facing environments with frequent demands for interaction and problem-solving. Operational Excellence:Efficiently navigate multiple systems while providing real-time customer engagement.Document all interactions thoroughly and accurately.Comply with company policies, compliance standards, and privacy regulations.Achieve or surpass performance metrics, encompassing quality, efficiency, and customer satisfaction scores.Implement and uphold approved planograms for mobile devices and signage.

Become Part of Our Dynamic Team!At DSI Systems, we pride ourselves on over 40 years of expertise in sales enablement and tailored business solutions, delivering exceptional value and results for our clients and partners. We are searching for enthusiastic individuals who are ready to make a positive impact in the realms of sales and customer service. Join us in a vibrant and rewarding work environment where you can grow and contribute significantly.Position OverviewThe Retail Support Specialist (RSS) provides essential, frontline support to AT&T customers in busy national retail settings. In this role, you will interact directly with customers and retail partners to address issues related to accounts, billing, devices, and services, often in fast-paced, high-volume circumstances. Success in this position hinges on your strong communication skills, emotional resilience, and comfort with technology, all while maintaining a calm, accurate, and professional demeanor in a dynamic retail environment. Primary Responsibilities: Customer EngagementDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail locations.Address inquiries concerning billing, account modifications, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Thrive in high-traffic retail settings, upholding focus, professionalism, and service quality during peak hours and escalated situations. Support for Retail PartnersServe as the AT&T expert for retail employees and third-party labor partners.Act as the primary AT&T liaison for these partners, managing in-store support for retail escalations.Engage proactively with store leadership to resolve customer issues, enhancing partnership alignment and ensuring an exceptional customer experience.Work Environment & SchedulingThis role is conducted in a retail environment, requiring standing, walking, and customer engagement on the sales floor for up to 8 hours daily.Flexibility in scheduling is essential, including evenings, weekends, and holidays, based on business needs.Comfort in busy, customer-facing environments with ongoing interaction and problem-solving responsibilities is crucial.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Thoroughly document all interactions with accuracy.Comply with company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics in quality, efficiency, and customer satisfaction.Implement and maintain approved planograms for mobile devices and signage.Maintain inventory accuracy and support store appearance standards.

Become a Part of Our Dynamic Team!With over 40 years of expertise in sales enablement and delivering tailored business solutions, DSI Systems is dedicated to maximizing value and driving results for our clients and partners. We are seeking enthusiastic individuals who are ready to make a significant contribution in the realms of sales and customer service. Our vibrant and fulfilling work environment provides a platform for you to thrive and create a meaningful impact.Position SummaryThe Retail Support Specialist (RSS) plays a pivotal role in providing direct, hands-on assistance to AT&T customers within bustling national retail settings. You will interact with customers and retail partners to address account, billing, device, and service inquiries, often in fast-paced, high-traffic situations. To excel in this role, you must possess excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail atmosphere. Primary Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain effectiveness in high-volume retail settings, ensuring focus, professionalism, and service quality during peak periods and escalated matters. Support for Retail PartnersServe as the AT&T expert for retail personnel and third-party labor associates.Act as the primary AT&T representative for these partners, spearheading in-store assistance for retail escalations.Engage proactively with store management to resolve customer issues, reinforcing partnership alignment and ensuring a top-notch customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail environment, necessitating standing, walking, and engaging on the sales floor for up to 8 hours daily.Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-centric settings with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real time.Thoroughly document all interactions for accuracy and clarity.Comply with company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.

Join Our Dynamic Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI is dedicated to delivering enhanced value and measurable results for our clients and partners. We are searching for enthusiastic individuals who are eager to excel in sales and customer service. Our vibrant and fulfilling work environment provides you with the opportunity to grow and make a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in delivering exceptional support to AT&T customers in high-traffic retail settings. You will engage directly with customers and retail partners, addressing account, billing, device, and service inquiries, often in fast-paced and high-volume situations. Success in this role hinges on your strong communication skills, emotional resilience, technological proficiency, and your ability to maintain composure and professionalism in a dynamic environment. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail locations.Address and resolve inquiries related to billing, account updates, plan modifications, device assistance, and service-related issues.Troubleshoot wireless devices, network problems, and feature functionalities.Function effectively in high-traffic retail environments, sustaining focus, professionalism, and service excellence during peak hours and escalated scenarios. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T representative, providing in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & Schedule ExpectationsThis position is conducted in a retail environment, requiring up to 8 hours of standing, walking, and engaging on the sales floor daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, based on business needs.Comfortable working in bustling, customer-oriented environments with frequent interaction and problem-solving requirements.Operational ExcellenceSimultaneously navigate multiple systems while assisting customers in real-time.Thoroughly and accurately document all interactions.Adhere to company policies, compliance requirements, and privacy regulations.Aim to meet or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Implement and maintain approved planograms for mobile devices and promotional signage.

Become a Vital Part of Our Team!At DSI Systems, we proudly bring over 40 years of expertise in sales enablement and tailor-made business solutions, consistently enhancing value and delivering impactful results for our clients and partners. We are seeking enthusiastic individuals who are ready to excel in the fields of sales and customer service. Join us in our dynamic and fulfilling work environment, where you have the chance to grow alongside us and leave a significant impact.Position SummaryThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on support to AT&T customers within bustling retail environments. In this position, you will interact with customers and retail partners to address inquiries related to accounts, billing, devices, and services—often in high-pressure, fast-paced situations. Success in this role requires exceptional communication skills, emotional resilience, a comfort with technology, and the ability to stay calm, precise, and professional in a vibrant retail atmosphere. Key Duties and Responsibilities: Customer EngagementDeliver professional, friendly, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan changes, device support, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Effectively manage high-volume retail settings while maintaining focus, professionalism, and quality service during peak times and escalated situations. Partnership SupportServe as the AT&T subject-matter expert for retail employees and third-party partners.Act as the primary AT&T representative for these partners, leading in-store support for escalated issues.Proactively collaborate with store management to resolve customer concerns, enhancing partnership alignment and ensuring a premier customer experience.Work Environment and Schedule ExpectationsThis position is conducted in a retail setting, requiring standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, as business demands dictate.Comfortable operating in busy, customer-facing environments with frequent interactions and problem-solving responsibilities.Operational ExcellenceNavigate multiple systems concurrently while engaging with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance standards, and privacy regulations.Aim to meet or surpass performance metrics related to quality, efficiency, and customer satisfaction.Implement and uphold approved planograms for mobile devices and signage.

Join Our Dynamic Team!At DSI Systems, we bring over 40 years of experience in sales enablement and tailored business solutions, offering exceptional value that drives success for our clients and partners. We are actively seeking enthusiastic individuals who are ready to leave their mark in sales and customer service. Our vibrant and rewarding work environment provides ample opportunities for personal growth and making a meaningful difference.Position OverviewThe Retail Support Specialist (RSS) is responsible for providing exceptional, hands-on support to AT&T customers within bustling national retail spaces. In this position, you will interact directly with customers and retail partners to address account, billing, device, and service issues, often in fast-paced and high-volume situations. Success in this role necessitates strong communication abilities, emotional resilience, a comfort with technology, and the capacity to maintain a calm, accurate, and professional demeanor in a dynamic retail environment. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers at national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Thrive in high-volume retail environments, ensuring focus, professionalism, and service quality during peak periods and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor partners.Act as the principal AT&T representative for these partners, providing in-store support for retail escalations.Engage proactively with store leadership to resolve customer issues, enhancing partnership alignment and ensuring a top-tier customer experience.Work Environment & ScheduleThis role is performed in a retail setting and involves standing, walking, and engaging on the sales floor for up to 8 hours a day.Must be available to work flexible hours, including evenings, weekends, and holidays, as needed by the business.Comfortable in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly document all customer interactions accurately.Comply with company policies, compliance requirements, and privacy standards.Achieve or exceed performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and maintain approved planograms for mobile devices and signage.Ensure accurate inventory management and maintenance of mobile device displays.