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AI Engineer at Luminance | Cambridge, England

Luminance

Full-time|On-site|Cambridge, England, United Kingdom

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and be part of a revolutionary journey in the legal industry. With the backing of esteemed venture capitalists and recognition as one of the 'Most Promising Private AI Companies in the World' by Forbes AI 50, as well as a spot on Inc. 5000’s list of 'Fastest Growing Companies in America', Luminance is transforming the legal landscape globally.We are on the lookout for innovative Software Engineers, Machine Learning Engineers, AI Engineers, or Data Scientists who possess a hacker mentality and a solid foundation in production-grade AI applications. Proficiency with Large Language Models (LLMs) like GPT, Claude, Mistral, etc., is crucial, particularly with experience in agentic environments.With ambitious growth plans ahead, we seek bright, passionate, and driven individuals to help us meet these exciting challenges. From day one, you will be developing features and tools for some of the world’s largest corporations, where speed and quality of execution are paramount.Your role will involve creating AI prototypes that integrate multiple components to effectively address complex tasks in intricate scenarios. You will also be responsible for incorporating cutting-edge agentic technologies (such as memory management and personalization) and transforming your solutions into reusable libraries and frameworks.If this opportunity excites you but your qualifications don’t perfectly match the job description, we still encourage you to apply. Your eagerness to learn and innovate is the most important asset we seek at Luminance!

Jun 6, 2025
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AI Product Engineer

Luminance

Full-time|On-site|London, England, United Kingdom

About UsJoin Luminance, a trailblazer in Legal-Grade™ AI solutions for the enterprise sector. Supported by esteemed venture capitalists and recognized in the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ as well as Inc. 5000’s ‘Fastest Growing Companies in America’, we are transforming the legal industry on a global scale.We are on the lookout for a dynamic AI Product Engineer who is ready to take full ownership of impactful AI tools. This role transcends conventional development; we seek a visionary builder and problem-solver who can turn vague concepts into essential software applications. While a formal computer science degree is not mandatory, we value self-motivated individuals adept at leveraging cutting-edge AI tools to deliver results swiftly.Key Responsibilities Design, prototype, and deploy autonomous AI systems that effectively address strategic business challenges. Rapidly convert abstract requirements into functional prototypes, and lead the push to production. Troubleshoot and resolve complex issues throughout the technology stack, encompassing AI model behavior, middleware, and deployment configurations. Present your work within the company and contribute to our internal narratives around innovation. Create comprehensive documentation and rollout plans for new tools, ensuring user adoption. Continuously assess new AI models, frameworks, and coding tools to enhance efficiency and quality. Requirements Proven ability to develop and deliver AI-enabled products or prototypes (whether through professional experience, academic pursuits, or self-taught endeavors). Exceptional problem-solving abilities: capable of transforming ambiguous challenges into functional code and structured workflows. Extensive technical knowledge: proficient with Python, APIs, full-stack frameworks, and JSON. Familiarity with Large Language Models (LLMs): understanding their capabilities and limitations, with experience integrating them into practical systems. Outstanding communication skills: able to collaborate effectively with executives, stakeholders, and non-technical users. Curiosity, determination, and creativity: eager to experiment, iterate, and navigate challenges until successful. Why Choose Luminance? Work on the forefront of applied AI in the legal field, one of the most impactful sectors globally. Collaborate with a distinguished, multidisciplinary team that encompasses law, AI research, and product development. Experience the freedom of a startup culture backed by prominent international venture capitalists. Benefits Central London office location. Pension scheme with Aegon, RetireReady. Health insurance with BUPA - all employees are eligible for enrollment for themselves and dependents from Day 1 at Luminance. Life Insurance.

Sep 26, 2025
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Client Solutions Engineer

Luminance

Full-time|On-site|London, England, United Kingdom

Join Luminance, the leader in Legal-Grade™ AI technology for enterprises. With backing from esteemed venture capitalists and recognition in prestigious lists like Forbes AI 50 and Inc. 5000, Luminance is revolutionizing the legal industry on a global scale.The Client Solutions Engineer position presents an exciting chance to collaborate across Sales, Product, and Customer Success teams, enhancing our clients’ technical capabilities and maximizing the value they derive from Luminance. This role is essential in delivering an exceptional technical experience for enterprise customers, facilitating quicker and smoother integration with our platform. The ideal candidate will combine customer-centric skills with a solution-oriented approach, guiding customers in understanding how to best leverage our offerings to achieve their goals. Additionally, the role requires the creation of scalable resources such as reusable toolkits, SDKs, and thorough documentation to support developers effectively.A successful Client Solutions Engineer will gain a comprehensive understanding of our AI platform and its integration into diverse customer systems. The role involves close collaboration with both prospective and current clients to offer expert guidance and ensure a seamless integration experience. Working alongside Account Executives, Product Specialists, and Customer Success Managers, the Client Solutions Engineer will be pivotal in transforming prospects into loyal, satisfied customers.

Jun 9, 2025
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Client Solutions Engineer

Luminance

Full-time|On-site|Sydney, New South Wales, Australia

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, recognized for its innovation in the legal sector. Backed by prestigious venture capitalists and featured in Forbes AI 50 as one of the 'Most Promising Private AI Companies in the World' and Inc. 5000 for the 'Fastest Growing Companies in America', Luminance is transforming the global legal industry.The Client Solutions Engineer position provides an exceptional opportunity to work collaboratively across Sales, Product, and Customer Success teams, enhancing our clients' technical capabilities to harness the full potential of Luminance. This role is committed to delivering a premier technical experience for Enterprise clients, facilitating quicker and smoother integrations with our platform. The perfect candidate will possess a unique blend of customer-centric skills and a solutions-oriented approach, guiding clients on optimal integration strategies and the solutions available to expedite their success. An exciting aspect of this role involves the development of scalable resources, including reusable toolkits, SDKs, and comprehensive documentation tailored to developers' needs.As a Client Solutions Engineer, you will gain deep insights into our AI platform and its effective integration into various customer systems. You will engage closely with both prospective and existing clients, offering expert advice and support to ensure a smooth and efficient integration process. Collaborating with Account Executives, Product Specialists, and Customer Success Managers, you will play a pivotal role in transforming prospects into delighted, long-term clients.

Jun 19, 2025
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Commercial Director at Luminance | Dallas, Texas

Luminance

Full-time|On-site|Dallas, Texas, United States

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, as we revolutionize the legal industry worldwide. Supported by prestigious venture capitalists and recognized in both Forbes AI 50 and Inc. 5000 lists, Luminance is at the forefront of innovation.Following our successful $75 million Series C funding, we are seeking a dynamic Commercial Director to lead our sales team. In this pivotal role, you will guide a talented group of Account Executives and engage with diverse businesses, from leading manufacturers to rapidly growing tech firms and global retailers.As the Commercial Director, you will inspire and manage the enterprise sales team to exceed performance targets and deliver outstanding results. You will oversee the complete sales cycle, including prospecting, lead generation, proof-of-value (POV) deployment, proposal crafting, negotiations, and closing deals. A key aspect of your role will involve strategizing and executing comprehensive sales initiatives that align with Luminance's overarching business goals.Key Responsibilities Leadership - Mentor and develop individual Account Executives; assist in recruitment and onboarding to foster a high-performing team. Sales Strategy - Analyze market trends, competitive insights, and customer needs to propel sales growth. Process Optimization - Collaborate with internal teams to ensure effective delivery of Luminance's technology; identify opportunities for process improvement. Forecasting and Reporting - Provide precise sales forecasts and pipeline reports to senior management, monitoring sales performance and implementing adjustments as necessary.

Jun 9, 2025
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Customer Success Manager at Luminance | New York

Luminance

Full-time|On-site|New York, New York, United States

Join Luminance, a leader in Legal-Grade™ AI, revolutionizing the enterprise legal landscape. As a recognized name on Forbes’ AI 50 and Inc. 5000 lists, we are transforming the global legal profession.This is an exceptional chance to become part of Luminance’s expanding global Customer Success team, collaborating with top international law firms and well-known businesses across 60 countries, including major manufacturers, innovative tech companies, global retailers, and pharmaceutical leaders. In this role, you'll nurture relationships and align with our customers’ goals while showcasing how our cutting-edge technology redefines contract management for individuals and businesses alike.The ideal candidate will excel in establishing rapport with clients, ensuring excellence in every engagement, and demonstrating a keen drive for achieving results. Responsibilities include cultivating and maintaining strong customer relationships, designing, implementing, and managing onboarding and rollout strategies for diverse customer bases, from SMEs to enterprises with extensive user networks. You will also train and advise customers on product best practices and work to reduce churn. Utilizing available data, you should provide insights into customer interactions, enhance customer experiences through support and feedback, and handle inquiries and complaints with professionalism.We seek a sociable, analytical individual with a knack for learning and leveraging new software, articulating ideas clearly and effectively. The ideal Customer Success Manager will engage collaboratively with customers, maximize value, and creatively strategize to enhance our reach within the customer community.

Jun 9, 2025
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Customer Success Manager at Luminance | London

Luminance

Full-time|On-site|London, England, United Kingdom

Join Luminance, a trailblazer in Legal-Grade™ AI technology for enterprises, and be part of a transformative journey in the legal sector. With backing from prestigious venture capitalists and recognition in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is reshaping legal practices across the globe.This is an exceptional opportunity to become a vital member of Luminance's expanding global Customer Success team. You will engage with a diverse clientele that includes top international law firms and well-known brands across various industries in over 60 countries. Your primary focus will be on nurturing client relationships and understanding their objectives while showcasing how our innovative technology can revolutionize contract management for individuals and organizations alike.The ideal candidate will excel in building rapport with clients and ensuring exceptional service in every interaction, driven by a results-oriented mindset. Your responsibilities will encompass establishing and sustaining positive customer relationships, designing and executing onboarding and implementation programs for clients ranging from small to large enterprises, training customers on product best practices, and reducing churn rates. You will also analyze customer interactions to provide actionable insights, enhance customer experience through effective product support, and address customer inquiries and concerns with professionalism.Successful applicants should possess strong interpersonal skills, analytical thinking, be quick learners of new software, and have the ability to communicate effectively. A successful Customer Success Manager will actively collaborate with clients to maximize value and creatively strategize ways to expand our influence within our customer base.To apply, please send your CV and a cover letter to recruitment@luminance.com

Jun 9, 2025

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