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Experience Level
Experience
Qualifications
To thrive in the Freelance Brand Expert role, candidates must possess:Proven experience in makeup artistry and retail sales. A strong drive for sales and achieving targets. Exceptional communication and interpersonal skills. A commitment to maintaining Charlotte Tilbury’s brand values and customer base. The ability to travel between stores as needed.
About the job
Join the prestigious team at Charlotte Tilbury as a Freelance Brand Expert in London, Ontario, and surrounding areas. In this dynamic role, you will leverage your exceptional artistry, sales, and customer service skills to impart Charlotte’s renowned beauty secrets, honed over two decades with top celebrities and brands. You will embody Charlotte’s philosophy of 'artistry made easy' while contributing to the growth of an extraordinary beauty business. A passion for sales and prior experience in beauty and retail are essential.
Key Responsibilities:
Sales Excellence: Achieve event sales goals and sales per hour targets while enhancing brand awareness through product knowledge demonstrations.
Customer Engagement: Lead by example to deliver the Tilbury Touch and exceptional customer service, ensuring a unique and personalized shopping experience.
Collaborative Teamwork: Maintain a positive and cooperative work atmosphere, promoting professionalism and creativity among team members.
Operational Readiness: Ensure the counter/gondola is customer-ready, uphold hygiene standards, manage inventory levels, and assist with visual merchandising and event execution.
About Charlotte Tilbury Beauty Ltd.
Charlotte Tilbury is a leading global luxury beauty brand known for its innovative products and artistry techniques. With a commitment to empowering individuals through beauty, the brand is recognized for its high-quality makeup and skincare solutions that celebrate every individual's unique beauty.
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Beauty Expert - JLP StratfordPart-time Position - 32 Hours per Week, Permanent ContractAbout Charlotte Tilbury BeautyFounded in 2013 by renowned British makeup artist Charlotte Tilbury MBE, our brand has transformed the global beauty landscape by simplifying makeup application for everyone, regardless of age. Our accessible and innovative product range continues to set records worldwide, solidifying our position as a leader in the beauty industry.Role OverviewAs a Beauty Expert at Charlotte Tilbury, you embody the spirit of our brand on the shop floor. Your mission is to empower customers to embrace their beauty, fostering confidence through expert artistry and in-depth product knowledge. You are passionate about building emotional connections with customers and adapting your approach to meet their unique needs.Thrive in a fast-paced environment, consistently exceeding KPIs and goals.Embrace teamwork; build strong relationships with colleagues and management to cultivate a collaborative atmosphere.Champion world-class artistry and customer service, acting as a brand ambassador who shares knowledge with every customer.Adapt your strategies to maximize sales opportunities and achieve exceptional results.Exemplify our grooming standards, showcasing professionalism and brand integrity.QualificationsNVQ Level 3 in Beauty Therapy is preferred.Prior experience in a Sales Advisor role, ideally within a dynamic beauty, retail, or FMCG environment.Passionate about being part of a forward-thinking beauty brand that continues to innovate and expand. You are an enthusiastic advocate of Charlotte Tilbury products.Experience in makeup application and the ability to tailor your technique to suit diverse customer needs.BenefitsWe provide comprehensive on-the-job training and unique opportunities, including access to Charlotte’s Magic Academy, where you can enhance your skills and grow within the beauty industry.
Chief of Staff12-month Fixed-Term ContractAbout Charlotte Tilbury BeautyEstablished in 2013 by the esteemed British makeup artist and beauty innovator Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape with its user-friendly and versatile makeup range. The brand is recognized for its record-breaking achievements across numerous markets, channels, and categories, demonstrating exceptional growth and a commitment to innovation.Over the past decade, Charlotte Tilbury Beauty has solidified its position as one of the most discussed brands within the beauty industry and beyond. The company has expanded its reach to 50 markets worldwide and boasts a dedicated team of over 2,300 employees who contribute to the brand's ongoing success.As a truly global entity, Charlotte Tilbury Beauty is renowned for its market-leading growth, innovative product launches, and cutting-edge retail strategies, all driven by a culture of embracing challenges and fostering collaborative excellence. As we continue to grow, we seek exceptional talent eager to contribute to our ambitious goals and share in our journey.About the RoleWe are in search of an exceptional Chief of Staff to provide strategic support to our Founder, Chair, Chief Creative Officer, and President, Charlotte Tilbury. You will play a vital role in steering the brand's remarkable growth by helping prioritize her focus on critical strategic initiatives, ensuring that all meetings and materials are meticulously prepared, following up on action items, and facilitating connections throughout the organization.We require a highly skilled operator with a proven track record of working alongside a Founder or C-suite executive in a fast-paced, global setting. The ideal candidate will exhibit strong strategic insight and commercial understanding, alongside the stamina, judgment, and discretion necessary to serve as a trusted extension of the Founder in navigating complex, cross-functional priorities. This role demands unwavering dedication to the Founder’s strategic objectives, complete confidentiality, outstanding judgment, and the ability to forge robust relationships across the senior leadership team on her behalf. The successful candidate will consistently go the extra mile, displaying resilience and enthusiasm, while always staying ahead of the curve.Key Responsibilities:Manage the daily operational rhythm with the Founder, which includes concise daily briefings addressing:Key strategic prioritiesTime-sensitive decisions and approvals essential to facilitate progressEmerging risks and sensitivities
Business Manager, Charlotte Tilbury - Harvey Nichols Knightsbridge40 hours per week, Full-time position, FTC Contract (12 months)About Your RoleAs a Business Manager at Charlotte Tilbury, you are the dynamic force behind our counter, embodying commercial insight, entrepreneurial spirit, and visionary leadership. Embracing change is in your DNA, as you strive to bring our unique vision to life. Your passion for creating extraordinary customer experiences is unmatched; you build authentic emotional connections with customers through expert artistry and an unwavering love for our exceptional products. You'll be a role model, admired by customers and colleagues alike.About UsCharlotte Tilbury is the fastest-growing beauty brand on a mission to transform the beauty industry. Our enchanting products and breathtaking artistry empower us to forge deep emotional connections with our global clientele. Our culture is distinct—fearless and unconventional. We encourage innovative thinking and an entrepreneurial mindset as we continue to expand our global presence. Are you ready to be part of this magical journey? We're seeking exceptional talent to join our dream team.Key AccountabilitiesReport to the Area Manager; you'll create and elevate the Charlotte Tilbury brand experience by exceeding KPIs and inspiring your team to reach their full potential.Become a pioneer in customer experience; your goal is to transform customers into Charlotte Tilbury ambassadors by offering them the true magic of our spellbinding products through exemplary sales and service.Act as a mentor and coach, nurturing your team to achieve greatness through hands-on training, coaching, and continuous support.Foster collaboration and innovation, influencing and building enduring relationships across retail and head office functions.
About Charlotte Tilbury Beauty Charlotte Tilbury Beauty, founded in 2013 by makeup artist Charlotte Tilbury MBE, has become a major force in the global beauty industry. The brand is known for making makeup more accessible through an innovative product range. With a presence in 50 markets and a team of over 2,300, Charlotte Tilbury Beauty continues to grow and influence the beauty sector worldwide. The company values creative thinking, teamwork, and a willingness to embrace new challenges. As the brand expands, it welcomes people who want to help shape its future and contribute to its ambitious goals. Role Overview: Creative Producer The Production Team at Charlotte Tilbury Beauty is seeking a Creative Producer in London. This role covers end-to-end production for all brand content, from initial concept through to final delivery. Main Responsibilities Oversee and produce ongoing campaigns and Team Tilbury social media content, including projects with Brand Ambassador Sofia Tilbury, from briefing through pre-production and shoots (both video and stills). Manage daily execution of global content, ensuring high-quality results for weekly shoots and effective calendar planning. Coordinate pre-production and shoot logistics: crew and creative selection, call sheets, location scouting, and equipment rentals. Handle all logistics for shoots, ensuring smooth operations on set. Build and maintain relationships with photographers, hair artists, set designers, and other creative partners to secure top talent. Monitor market rates and negotiate competitive pricing with photographers, agents, and agencies. Work with creative leads to develop new ideas for contributors, ensuring content meets brand standards and stands out in the market. Adapt to changing budgets, timelines, and priorities with resourcefulness and flexibility. Prepare and communicate production schedules and timelines that align with content and creative plans. Keep detailed records of usage contracts, agreements, and references. Lead negotiations with agents to secure favorable deals for productions.
Business Manager, Charlotte Tilbury - Harrods, KnightsbridgeFull-time Position, 40 hours per week, Permanent ContractYour Role:As a Business Manager at Charlotte Tilbury, you will embody the essence of our brand, bringing a unique blend of commercial insight, entrepreneurial spirit, and visionary leadership. Embrace change and excel at fostering a captivating customer experience through genuine emotional connections, expert artistry, and a profound passion for exceptional products. You will be a role model admired by both customers and colleagues.About Us:Charlotte Tilbury is the fastest-growing beauty brand on a mission to disrupt and revolutionize the beauty industry with our enchanting products, stunning artistry, and world-class emotional connections with our global customers and team. Our culture is distinctive; we encourage fearless innovation and empower our team to think outside the box as we continue to expand globally. If you're ready to be part of something magical, we are looking for inspiring talent to join our dream.Key Responsibilities:Reporting to the Area Manager, you will be responsible for crafting and delivering an unparalleled Charlotte Tilbury experience, exceeding KPIs and inspiring your team to reach their full potential.As a customer experience champion, you will transform customer service into brand ambassadorship, ensuring customers experience the true enchantment of our products.You will act as a dedicated coach and mentor, providing your team with on-the-job training, guidance, and ongoing support to help them excel.Your collaborative and innovative approach will enable you to build lasting relationships across retail and head office functions.
Join Our Team as a Beauty Expert at Charlotte Tilbury - Carnaby StreetPart-Time Position: 24 Hours per Week, Permanent ContractAbout Charlotte Tilbury BeautyFounded in 2013 by renowned British makeup artist Charlotte Tilbury MBE, our brand has transformed the global beauty landscape by simplifying makeup application for individuals of all ages with our accessible, innovative product range. Charlotte Tilbury Beauty continues to shatter records across various markets, redefining beauty standards worldwide.Role OverviewAs a Beauty Expert, you are the embodiment of our brand's mission to empower customers to embrace their unique beauty, helping them gain the confidence to pursue their aspirations. Your role combines expert artistry with in-depth product knowledge and a genuine passion for creating lasting connections with customers. You believe that beauty is for everyone and adapt your approach to meet diverse customer needs.Your Responsibilities Include:Thriving in a dynamic environment, consistently achieving and surpassing KPIs while enjoying the thrill of success.Fostering teamwork and collaboration, building strong relationships with colleagues and management to enhance the overall store atmosphere.Delivering exceptional artistry and customer experiences, acting as a proud ambassador for the Charlotte Tilbury brand.Flexibly adapting your methods to accommodate varying customer preferences and opportunities for outstanding success.Upholding our company grooming standards, exemplifying professionalism and style.QualificationsPreferably possessing an NVQ Level 3 in Beauty Therapy.Experience as a Sales Advisor in fast-paced environments such as beauty, retail, or FMCG is highly desirable.A passion for being part of a groundbreaking beauty brand and a willingness to advocate for Charlotte Tilbury products.Experience in makeup application and the ability to tailor your style to meet the unique needs of diverse clients.Why Join Us?We prioritize your success, providing comprehensive on-the-job training and access to Charlotte's Magic Academy, where you will be empowered to excel in your role.
About Charlotte Tilbury Beauty Charlotte Tilbury Beauty was founded in 2013 by British makeup artist Charlotte Tilbury MBE. The brand has made makeup more accessible and giftable, reaching customers in 50 markets. With over 2,300 employees, the company continues to grow quickly and is recognized as a leader in the beauty industry. Charlotte Tilbury Beauty combines innovative retail strategies and technology to drive growth. The company values creative thinking, collaboration, and a willingness to tackle challenges. Team members are encouraged to help shape the company’s ambitious future. Role Overview: Data Scientist Based in London, this Data Scientist role covers the full data science workflow, from scoping projects to deploying models and monitoring their performance. The team applies data, machine learning, and AI to improve decision-making and deliver personalized customer experiences. Projects range from optimizing marketing spend to content personalization and large language model integration. Key Responsibilities Source and process data using both domain-specific and general approaches Analyze data to support ad-hoc business needs Run proof-of-concept projects to test feasibility and value Build and deploy machine learning models for production use Monitor model performance to maintain accuracy over time Lead integration of large language models (LLMs) to drive innovation and efficiency Manage relationships with stakeholders, balancing ambition with practical outcomes Develop and share insights with teams across the business Work closely with other data scientists, analysts, and engineers Collaboration This role works alongside Data and Tech teams across the business. Requirements Bachelor's or Master's degree in Computer Science, Data Science, or a related field 3-5 years of experience in data science or a similar position
About Charlotte Tilbury BeautyEstablished in 2013 by renowned British makeup artist and beauty visionary Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for everyone. With a user-friendly, diverse, and giftable product range, we have consistently set industry records across various markets and channels.Over the past decade, our brand has witnessed phenomenal growth, becoming a leading name in the beauty sector with a presence in over 50 markets and a dynamic team of over 2,300 professionals who contribute to our success.As a truly global entity, Charlotte Tilbury Beauty is committed to delivering exceptional growth and innovative product launches, supported by cutting-edge technology. We foster a culture of embracing challenges, forward-thinking, collaboration, and sharing the magic. As we expand, we seek extraordinary individuals who are eager to join our journey and help us achieve our ambitious goals.About the RoleThe Freight Analyst is vital in delivering precise data, insightful reports, and actionable insights across all freight operations. This position facilitates strategic decision-making by ensuring the accuracy and timeliness of freight data.The role encompasses routine reporting alongside ad-hoc analytical tasks. The ideal candidate will manage competing priorities and adapt to evolving business needs while maintaining focus on essential functions.This position provides significant autonomy in designing, developing, and refining data and reporting solutions, directly aligning with our core value of Disruption and Innovation. The Freight Analyst is expected to identify inefficiencies, pursue smarter operational methods, and enhance how freight data is collected, analyzed, and communicated across the organization.Key ResponsibilitiesValidate, cleanse, and uphold data from freight forwarders to ensure accuracy and consistency.Oversee existing freight reports, continuously enhancing them to provide clear, reliable insights to stakeholders.Create new reporting and analytical outputs in response to changing business requirements.Address ad-hoc data analysis requests from Supply Chain, Finance, and Operations stakeholders.Generate freight expenditure forecasts to support annual budgeting and financial planning initiatives.Analyze freight data to uncover optimization opportunities, cost-saving strategies, and operational efficiencies.Communicate findings and insights effectively to stakeholders.
Supply Planning Manager12-month Fixed-Term Contract (FTC)About Charlotte Tilbury BeautyEstablished in 2013 by the iconic British makeup artist and beauty entrepreneur Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for everyone, anywhere. Our range is designed to be user-friendly, giftable, and accessible.In just a decade, Charlotte Tilbury Beauty has achieved remarkable expansion, becoming one of the most renowned brands in the beauty sector, operating in over 50 markets with a workforce exceeding 2,300 talented individuals who form our Dream Team.As a truly global entity, we are committed to delivering exceptional growth through innovative retail strategies and product launches, all powered by cutting-edge technology. Our corporate culture thrives on embracing challenges, fostering creativity, collaborating for success, and sharing our passion for beauty. As we continue to grow, we actively seek extraordinary talent to join us in our journey towards limitless potential.About the RoleAs a pivotal position within our expanding luxury beauty brand, the Supply Planning Manager will ensure optimal product availability for the Charlotte Tilbury brand.This role involves leading supplier-facing planning activities with major contract manufacturers while also guiding the planning processes for smaller suppliers through your direct reports. The successful candidate will leverage data and sophisticated systems to make informed replenishment decisions, utilizing exceptional relationship management skills to foster supplier collaboration.As a member of the Supply Planning management team, you will engage with various internal stakeholders to drive necessary decisions that promote supply chain excellence at minimal cost.This position offers the opportunity to cultivate and refine people management skills while also allowing for individual workload management. It is an ideal role for a self-starter who exhibits resilience, can prioritize effectively, and build robust relationships with multiple stakeholders throughout the organization.As a Supply Planning Manager, your responsibilities will include:Leading and supporting a team of up to four supply planners/senior supply planners.Overseeing the global stock position for a segment of the Charlotte Tilbury portfolio.
About Charlotte Tilbury BeautyEstablished in 2013 by the renowned British makeup artist and entrepreneur Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for all with a user-friendly, gift-worthy product range. Currently, Charlotte Tilbury Beauty is recognized for its record-breaking achievements across various markets and continues to expand rapidly.In a decade of remarkable growth, Charlotte Tilbury Beauty has emerged as a leading name in the beauty sector, gaining global recognition in over 50 markets and employing more than 2,300 dedicated team members committed to delivering excellence.As a truly international business, Charlotte Tilbury Beauty champions market-leading growth through innovative retail strategies and cutting-edge product launches, all while fostering a culture that embraces challenges, encourages disruptive thinking, and celebrates collective success. The passion that drives this brand is contagious, and we are eager to welcome extraordinary talent who shares our vision and ambition for limitless growth.About the RoleWe are seeking a dynamic Paid Social Executive to enhance our team! In this role, you will implement our global paid social strategy and contribute to growth initiatives under the guidance of a Paid Social Manager. You will collaborate with our performance marketing team and work cross-functionally with various departments (including digital, trade, and global marketing) to create and execute paid social campaigns that support new product launches and ongoing initiatives. In a fast-paced, high-growth environment, you will play a vital role in elevating brand awareness, expanding our customer base, and driving revenue growth. You will report directly to the Paid Social Manager, and this position is ideal for someone looking to broaden their paid social expertise and embrace new challenges. The role is well-suited for individuals who thrive in a dynamic, entrepreneurial setting.As a Paid Social Executive, you will:Support the launch of large-scale global paid social campaigns, including the design, execution, and optimization of international campaigns across various platforms.Work closely with the content and digital design teams, as well as the brand marketing team, to produce top-tier assets for paid social campaigns, aligning with platform best practices and optimizing for local markets.Collaborate with copywriters to develop compelling paid social copy for new product development campaigns and ongoing activities.Oversee the translation process post-asset delivery, coordinating with creatives and copy teams for translations.Integrate global marketing directives into paid social strategies to maximize impact.
Assistant Business Manager, Charlotte Tilbury - Harrods, KnightsbridgeFull-Time Position, 40 Hours per Week, Fixed-Term ContractAbout Charlotte Tilbury BeautyEstablished in 2013 by the renowned British makeup artist and beauty entrepreneur Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup applications for individuals everywhere. With a diverse, user-friendly range that makes gifting a delight, Charlotte Tilbury Beauty is breaking records across more than 50 markets and continues to expand rapidly.Over the past decade, Charlotte Tilbury Beauty has witnessed remarkable growth, becoming a leading name in the beauty industry and beyond. With a team of over 2,300 passionate professionals globally, we are dedicated to making magic happen. The brand's infectious energy and commitment to innovation drive our market-leading growth, supported by groundbreaking technology and a culture of collaboration, challenge, and creativity.About Your RoleThe Assistant Business Manager serves as a brand ambassador, embodying the values of Charlotte Tilbury. You will enthusiastically pursue and surpass targets, inspiring exceptional team performance through motivation and engagement. Your leadership will prioritize customer experience while working closely with your Business Manager to ensure seamless daily operations on the counter. You don't just aspire to dream—you actively make it happen.As an Assistant Business Manager, you will:Drive in-store financial performance, achieving and exceeding targets and KPIs.Assist the Business Manager in setting individual and team sales objectives, collaborating with Retail Artists to reach these goals.Exhibit entrepreneurial spirit as a specialist in retail artistry, demonstrating genuine enthusiasm and commitment to the company's success.Lead by example, fostering an exceptional customer service culture and enhancing the overall customer experience.Coach and provide feedback to team members, ensuring adherence to Charlotte Tilbury standards in service and artistry.Seize every opportunity to elevate customer service beyond the store, enhancing the customer database for direct marketing efforts.
Assistant Business Manager, Charlotte Tilbury - JL Peter Jones40 Hours per week, Full-time position, Permanent/ContractAbout Charlotte Tilbury BeautyEstablished by the renowned British makeup artist and beauty innovator Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for everyone with an accessible, giftable product range. Today, the brand continues to achieve remarkable milestones across various markets, consistently pushing the boundaries of beauty.In the past decade, Charlotte Tilbury Beauty has witnessed unprecedented expansion, becoming one of the most celebrated brands in the beauty sector and beyond. With a presence in over 50 markets and a dedicated team of more than 2,300 employees globally, we are committed to delivering innovative retail solutions and exceptional products driven by cutting-edge technology. Our internal culture thrives on embracing challenges, fostering disruptive thinking, collaborating for success, and sharing the magic of beauty. As we continue to grow, we seek extraordinary talent eager to contribute to our success and ambitious goals.About Your RoleThe Assistant Business Manager serves as a passionate brand ambassador, embodying the core values of Charlotte Tilbury. You will be driven to meet and surpass targets, motivating your team to achieve exceptional performance. Customer experience is central to your leadership approach, as you continually explore innovative ways to engage and delight customers. Working closely with your Business Manager, you will support daily operations on the counter, embodying a doer’s mindset in pursuit of excellence.Key Responsibilities:Enhance in-store financial performance by achieving and exceeding sales targets and key performance indicators.Collaborate with the Business Manager to set individual and team sales objectives, effectively communicating these goals to the Retail Artists.Cultivate an entrepreneurial spirit by showcasing expertise within the retail artistry sector and demonstrating genuine enthusiasm for the company's success.Exemplify outstanding customer service, fostering a memorable customer experience.Coach and provide constructive feedback to the team to maintain Charlotte Tilbury’s high standards in service and artistry.Seize every opportunity to extend exceptional customer service beyond the store, driving the customer database for direct marketing initiatives....
About Charlotte Tilbury BeautyFounded in 2013 by the renowned British makeup artist and entrepreneur Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup applications for everyone, everywhere. Our user-friendly, giftable product range continues to set records across various markets, channels, and categories, proving our rapid growth and innovative spirit.In just a decade, Charlotte Tilbury Beauty has become one of the most celebrated brands in the beauty industry, reaching over 50 markets and employing more than 2,300 talented individuals who are passionate about making magic happen.Today, we stand as a truly global entity, achieving market-leading growth and pioneering retail and product launches driven by cutting-edge technology. Our vibrant internal culture encourages embracing challenges, innovative thinking, collaboration, and sharing our successes. As we expand, we seek extraordinary talent eager to contribute to our ambitious vision.About the RoleWe are on the lookout for a visionary Retail Design disruptor to join our Global Store Design team at Charlotte Tilbury. This pivotal role involves supporting key store design projects globally, from conceptualizing innovative designs to staying ahead of competitors and producing strategic, groundbreaking design outputs. You will collaborate closely with Senior Store Design Managers and the Global Store Design Director, leading essential projects, pushing creative boundaries, and fostering continuous innovation while being an invaluable partner to other Global Teams and Regions.As a Global Store Design Manager, you will:Work collaboratively with the Global Store Design team to bring Charlotte’s distinctive vision and expertise to life in retail environments.Your day-to-day responsibilities will include:Leading the representation of Charlotte Tilbury’s brand identity across all Store Design facets.Aesthetically and commercially expressing the brand's strength, from initial drafts to project launches across all global regions.Participating in the Global ideation team to develop new designs tailored to brand needs.Possessing a solid understanding of technical drawings to create floor plans, elevations, and details.Supporting new market distributions and collaborating with Project Managers to adhere to timelines and budgets.Managing a variety of processes from creative to commercial, always aligned with brand objectives.Overseeing contractors and obtaining necessary approvals to ensure project success.
Join the prestigious team at Charlotte Tilbury as a Freelance Brand Expert in London, Ontario, and surrounding areas. In this dynamic role, you will leverage your exceptional artistry, sales, and customer service skills to impart Charlotte’s renowned beauty secrets, honed over two decades with top celebrities and brands. You will embody Charlotte’s philosophy of 'artistry made easy' while contributing to the growth of an extraordinary beauty business. A passion for sales and prior experience in beauty and retail are essential.Key Responsibilities:Sales Excellence: Achieve event sales goals and sales per hour targets while enhancing brand awareness through product knowledge demonstrations.Customer Engagement: Lead by example to deliver the Tilbury Touch and exceptional customer service, ensuring a unique and personalized shopping experience.Collaborative Teamwork: Maintain a positive and cooperative work atmosphere, promoting professionalism and creativity among team members.Operational Readiness: Ensure the counter/gondola is customer-ready, uphold hygiene standards, manage inventory levels, and assist with visual merchandising and event execution.
Join Charlotte Tilbury Beauty as an AI Translation & Localization Manager on a 6-month fixed-term contract. In this pivotal role, you will oversee the translation and localization processes, ensuring our brand message resonates across diverse markets. Your expertise will contribute to enhancing customer experiences by delivering culturally relevant content that aligns with our brand vision.
About Charlotte Tilbury BeautyEstablished in 2013 by renowned British makeup artist Charlotte Tilbury MBE, Charlotte Tilbury Beauty is at the forefront of transforming the global beauty landscape by simplifying makeup application for everyone, everywhere, through a user-friendly and giftable product range. The brand has consistently set new records across various markets and channels, experiencing remarkable growth and expanding its reach.In just a decade, Charlotte Tilbury Beauty has emerged as a powerhouse in the beauty industry, captivating audiences in over 50 markets and employing a diverse team of over 2,300 passionate individuals who contribute to our magical journey.As a truly global enterprise, Charlotte Tilbury Beauty excels in driving innovative retail and product introductions, powered by cutting-edge technology. Our internal culture thrives on embracing challenges, fostering disruptive thinking, and achieving collective success while sharing the magic of beauty. We continually seek extraordinary talent eager to contribute to our ambitious goals and drive our growth.About the RoleAs the Head of New Product Development for Makeup, you will be instrumental in delivering the industry's most innovative, high-performing, and beautifully crafted makeup products. This role demands an uncompromising commitment to excellence, as you lead product development with creativity, precision, and meticulous attention to detail—from formula creation to shade development and packaging enhancement. As a prominent representative of the NPD team, you will collaborate closely with our talented Makeup Artist Pool and confidently present your ideas to senior leadership and Charlotte herself. Your agile mindset and solutions-oriented approach will seamlessly blend artistic inspiration with operational discipline.Key ResponsibilitiesPortfolio & Project OwnershipOversee the complete development process for a designated segment of the makeup portfolio (e.g., complexion, lips, eyes).Develop and implement a comprehensive 3-year innovation strategy for your portfolio, ensuring feasibility, resource management, and accurate timelines.Take full ownership of assigned NPD projects from inception to launch, navigating critical paths, risks, and fostering cross-functional collaboration.Create and refine clear, actionable briefs that detail:Key claims and substantiation strategyUnique Selling Propositions (USPs) and competitive positioningFormula direction, sensory expectations, and performance benchmarksShade strategy, complexion nuances, and global shade relevancePackaging requirements and constraintsCross-Functional LeadershipCollaborate with Product Marketing to effectively translate concepts into actionable strategies.
About Charlotte Tilbury Beauty Charlotte Tilbury Beauty was founded in 2013 by British makeup artist Charlotte Tilbury MBE. The brand has made a mark by offering makeup that is easy to use, select, and gift. With a presence in over 50 markets and more than 2,300 employees, Charlotte Tilbury Beauty continues to grow quickly, breaking records across countries, channels, and categories. Over the past decade, the company has become one of the most talked-about names in beauty. The team is known for its collaborative spirit and drive to innovate, supporting market growth through new retail and product launches. The brand’s culture values teamwork, creative thinking, and the shared excitement of beauty’s possibilities. Role Overview: Visual Merchandising Manager The Visual Merchandising Manager will oversee Specialty Accounts in the UK and Australia. This role manages new product launches, campaign updates, and promotional activations, working closely with the UK Commercial, Marketing, Store Design, and Global Visual Merchandising teams. The goal: bring Charlotte Tilbury’s creative vision to life at every customer touchpoint. Project management is central to this position. The Visual Merchandising Manager will coordinate with both internal and external partners to deliver strong brand execution, from planning through rollout. Operational experience and design expertise are essential for supporting new launches, ongoing activities, and permanent new distribution. Main Responsibilities Develop and implement visual merchandising strategies for Specialty Accounts in the UK and Australia Lead new product launches and in-store executions to maximize impact and drive year-on-year growth Analyze underperforming categories and create visual solutions to improve results Enhance the in-store customer experience with engaging and innovative visual merchandising Build and maintain strong relationships with internal teams, regional managers, retailers, and suppliers Manage multiple projects at once, ensuring on-time and on-budget delivery Lead supplier partnerships and oversee complex projects from start to finish Use a creative eye to select, adapt, and resize assets for different formats and uses Ensure all artwork updates are delivered accurately and on schedule
Join the Magic at Charlotte Tilbury Beauty!Founded by the renowned British makeup artist and beauty innovator Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup for everyone, everywhere. With a user-friendly, giftable range, the brand continues to break records across various markets and channels, achieving remarkable growth.Over the past decade, Charlotte Tilbury Beauty has become a household name in the beauty industry, captivating audiences in over 50 markets and employing more than 2,300 passionate team members worldwide. Our organizational culture thrives on embracing challenges, fostering disruptive thinking, and collaborating to create magic.About the Role:We are seeking a dynamic Global Affiliate & Partnerships Specialist to elevate our Magic Beauty Stars ambassador program and enhance business growth through affiliate marketing and influencer partnerships. In this role, you will drive traffic and revenue while achieving Return on Ad Spend (ROAS) and Cost Per Order (CPO) goals on CharlotteTilbury.com. Your focus will include acquiring new customers, maximizing the value of our existing customer base, and balancing profitability with brand equity.Your Responsibilities:Grow and oversee the Charlotte Tilbury commercial Affiliate Ambassador programs, Magic Beauty Stars, by developing new opportunities and optimizing existing ones while meeting KPIs and budget constraints.Manage the ongoing recruitment, incentive, and rewards program for Magic Beauty Stars, including supplier relationships and SaaS platforms, leveraging your technical expertise in affiliate network SaaS.Achieve a 2X growth in ambassador recruitment.Boost ambassador revenue growth by 3X.Build and maintain strong relationships with internal and external stakeholders related to Magic Beauty Stars.Identify and evaluate new potential partners and platforms to diversify and expand the brand's ambassador network.
Join the Magic at Charlotte Tilbury BeautyFounded in 2013 by renowned British makeup artist Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for everyone. With a vast array of innovative and accessible products, we continue to set trends across multiple markets and categories.In just a decade, Charlotte Tilbury Beauty has grown into a globally recognized brand, celebrated not only in beauty circles but also beyond. Operating in over 50 markets with a passionate team of more than 2,300 employees, we are dedicated to creating magic and inspiring beauty in every individual.As a pioneering company, we embrace challenges and innovative thinking. Our internal culture fosters collaboration and creativity, making us always on the lookout for exceptional talent eager to contribute to our ongoing success.About the RoleAt Charlotte Tilbury Beauty, our mission is to empower everyone to feel and look their best. We extend this mission beyond our products, focusing on our social responsibility and commitment to upholding human rights across our global operations.As part of our newly established Sustainability team within the Business Transformation Function, you will play a pivotal role in driving our Ethical Trade initiatives. As the Ethical Trade Manager, you will own key programs within our Sustainability Strategy, ensuring progress towards our KPIs while mobilizing business initiatives aligned with our ethical goals.Key ResponsibilitiesOversee the Ethical Trade Programme and our responsible sourcing strategies, aligning with our sustainability objectives and stakeholder expectations.Lead the development and implementation of Supply Chain Human Rights Due Diligence, including the management of social audits and fostering relationships with suppliers.Ensure compliance through self-assessment questionnaires and identify opportunities for improvement in supplier practices.
