Part-Time City Supervisor in San Diego, CA

Slate CleaningSan Diego, California, United States

On-site Part-time

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Experience Level

Experience

Qualifications

Qualifications:Previous experience in cleaning supervision, facilities management, hospitality, or customer service is preferred. Exceptional interpersonal and communication skills. Professional demeanor, reliability, and a strong customer service orientation. Ability to work autonomously with minimal oversight. Comfortable with hands-on training and leadership responsibilities.

About the job

In this hands-on position, you will closely collaborate with the cleaning teams, offering guidance, training, and encouragement. Your presence during scheduled site visits will be instrumental in maintaining client satisfaction and service excellence.

Key Responsibilities

Client Relations & Site Visits

Conduct weekly on-site visits for the initial 30 days to establish rapport with clients and the cleaning team.
Transition to biweekly visits following the initial period to maintain ongoing communication and support.
Act as the primary Slate representative at the San Diego location, ensuring client needs are met.
Engage with clients during visits to gather feedback and address any concerns.
Lead walkthroughs with clients to assess service quality and align expectations.

Quality Control & Inspections

Carry out thorough inspections of cleaning tasks to ensure adherence to Slate’s quality standards.
Identify opportunities for improvement and ensure actionable follow-ups are completed.

Team Support & Training

Work collaboratively with the cleaning team to:

Reinforce proper cleaning techniques and adherence to Slate's standards.
Provide training using Slate checklists and processes.
Encourage and motivate team members for optimal performance.

Deliver real-time feedback and coaching to the cleaning staff.

Reporting & Communication

Document site visits and inspections using Slate's systems and apps.
Relay updates, client feedback, and any operational issues to Slate Operations.
Assist in implementing action plans as guided by management.

About Slate Cleaning

Slate Cleaning is dedicated to delivering top-notch cleaning services while ensuring client satisfaction through quality and reliability. Our team thrives on support and collaboration, making us a leader in the cleaning industry.

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