About the job
Join RemoteVA PH as a skilled IT Professional, where you will provide essential support to our clients in managing Microsoft Admin Portals, VOIP systems, and Windows environments. This role requires a proactive individual with solid technical expertise, outstanding problem-solving abilities, and the capacity to work autonomously in a remote setting.
Key Responsibilities:
- Administer and maintain Microsoft 365 Admin Portals, including user management, license assignments, and security policies.
- Configure, oversee, and resolve issues related to VOIP phone systems and call routing.
- Support and manage Windows systems, ensuring seamless access for users, remote connectivity, and timely patch updates.
- Deliver Tier 1-2 support and resolve incidents efficiently.
- Document technical procedures and processes accurately.
