Part-Time Medical Virtual Receptionist | Remote Opportunity

Winning AssistantsRemote — Philippines

Remote Part-time $5/hr - $6/hr

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Experience Level

Experience

Qualifications

To be successful in this role, candidates should exhibit strong communication skills, have experience in sales or customer service, and possess the ability to effectively manage time-sensitive patient inquiries. A clear accent and proficiency in English are essential.

About the job

Job Title: Medical Virtual Receptionist (Appointment Setter)

Position Type: Part-Time

Working Hours: 10:00 AM to 4:30 PM Eastern Daylight Time

Days of Work: Friday to Sunday

Compensation: $5 - $6 per hour, based on experience

Work Environment: Remote

We are in search of a dedicated and detail-oriented Medical Virtual Receptionist (Appointment Setter) to enhance our client’s thriving practice. This position is perfect for individuals who possess excellent communication abilities, a knack for sales, and experience in managing patient interactions in a fast-paced setting.

Key Responsibilities

Schedule and confirm appointments efficiently
Send reminders and follow-ups to patients
Address patient inquiries through email and CRM
Manage incoming leads using Go High Level (GHL)
Quickly book appointments to minimize lead drop-off
Follow up with leads during off-hours to boost conversion rates
Handle objections and guide patients towards booking
Maintain professional and clear communication at all times

Core Objectives

Quick Response Time to Leads
Effective Appointment Booking & Conversion
Minimize Patient Drop-off
Alleviate Staff Workload

Key Skills

Effective Communication & Accent Clarity
Sales and Conversion Proficiency
Rapid Response Time
Lead Follow-up & Nurturing
Patient Experience Management
Dependability & Consistency

Requirements

Essential Skills and Experience

Exceptional English communication skills (clear voice, no heavy accent)
Demonstrated experience in appointment setting, sales, or customer service
Strong rapport-building and persuasive abilities
Ability to respond promptly and manage time-sensitive inquiries
Experience in addressing patient inquiries and objections
Familiarity with Go High Level (GHL) or similar CRM systems (preferred)
Basic medical knowledge or experience in a healthcare environment
Stable internet connection and strong work ethic
Availability for weekend and off-hours work

Basic Requirements

Must be proficient in spoken and written English
Must possess relevant work experience
Ability to provide an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with camera on (when needed)

About Winning Assistants

Winning Assistants is dedicated to providing exceptional virtual support services to healthcare professionals, helping them streamline their operations and improve patient interactions through skilled remote staffing solutions.

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