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Part-Time Medical Virtual Receptionist | Remote Opportunity

Winning AssistantsRemote — Philippines
Remote Part-time $5/hr - $6/hr

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Experience Level

Experience

Qualifications

To be successful in this role, candidates should exhibit strong communication skills, have experience in sales or customer service, and possess the ability to effectively manage time-sensitive patient inquiries. A clear accent and proficiency in English are essential.

About the job

Job Title: Medical Virtual Receptionist (Appointment Setter)

Position Type: Part-Time

Working Hours: 10:00 AM to 4:30 PM Eastern Daylight Time

Days of Work: Friday to Sunday

Compensation: $5 - $6 per hour, based on experience

Work Environment: Remote

We are in search of a dedicated and detail-oriented Medical Virtual Receptionist (Appointment Setter) to enhance our client’s thriving practice. This position is perfect for individuals who possess excellent communication abilities, a knack for sales, and experience in managing patient interactions in a fast-paced setting.

Key Responsibilities

  • Schedule and confirm appointments efficiently
  • Send reminders and follow-ups to patients
  • Address patient inquiries through email and CRM
  • Manage incoming leads using Go High Level (GHL)
  • Quickly book appointments to minimize lead drop-off
  • Follow up with leads during off-hours to boost conversion rates
  • Handle objections and guide patients towards booking
  • Maintain professional and clear communication at all times

Core Objectives

  • Quick Response Time to Leads
  • Effective Appointment Booking & Conversion
  • Minimize Patient Drop-off
  • Alleviate Staff Workload

Key Skills

  • Effective Communication & Accent Clarity
  • Sales and Conversion Proficiency
  • Rapid Response Time
  • Lead Follow-up & Nurturing
  • Patient Experience Management
  • Dependability & Consistency

Requirements

Essential Skills and Experience

  • Exceptional English communication skills (clear voice, no heavy accent)
  • Demonstrated experience in appointment setting, sales, or customer service
  • Strong rapport-building and persuasive abilities
  • Ability to respond promptly and manage time-sensitive inquiries
  • Experience in addressing patient inquiries and objections
  • Familiarity with Go High Level (GHL) or similar CRM systems (preferred)
  • Basic medical knowledge or experience in a healthcare environment
  • Stable internet connection and strong work ethic
  • Availability for weekend and off-hours work

Basic Requirements

  • Must be proficient in spoken and written English
  • Must possess relevant work experience
  • Ability to provide an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
  • Must be available for video meetings with camera on (when needed)

About Winning Assistants

Winning Assistants is dedicated to providing exceptional virtual support services to healthcare professionals, helping them streamline their operations and improve patient interactions through skilled remote staffing solutions.

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