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Qualifications
Strong communication and interpersonal skills. Proficiency in using CRM tools and online platforms. Ability to manage multiple tasks and priorities effectively. Detail-oriented with a passion for customer satisfaction. Prior experience in onboarding or customer service is a plus.
About the job
Join Fresha as a Partner Onboarding Specialist in Manila, where you will play a pivotal role in welcoming and integrating new partners into our platform. Your expertise will help ensure a smooth onboarding experience, empowering our partners to thrive in their journey with us. You will engage directly with partners, providing guidance and support, while collaborating with various teams to enhance the onboarding process.
About Fresha
Fresha is a leading platform dedicated to helping beauty and wellness businesses thrive. With our innovative technology, we empower partners to manage their appointments, payments, and customer relationships seamlessly. Join a dynamic team committed to delivering exceptional service and fostering growth in the beauty industry.
As an Order Processing Specialist, you will play a vital role in ensuring the seamless and accurate processing of customer orders on a daily basis. Your responsibilities will include provisioning accounts, verifying orders within our Customer Relationship Management (CRM) system, and addressing various additional requests. You will collaborate closely with o…
About UsAt Tarro, we are dedicated to empowering small, brick-and-mortar restaurants by alleviating the operational challenges they face. Through our innovative multi-product ecosystem, we provide a seamless connection between restaurants and their customers, equipped with AI-driven order taking, delivery solutions, payment options, and point-of-sale software. Our mission is to combine technology with human touch to tackle real-world challenges for small business owners.We prioritize our customers and focus on their success, as their achievements are our achievements. The U.S. restaurant sector represents a massive $1 trillion total addressable market (TAM), yet it remains significantly underserved by technology. We believe that small restaurant owners should have access to high-quality technology at affordable rates, just like larger chains.With nearly a decade of profitability and a remarkable 5x revenue growth over the last four years, Tarro was valued at $450 million following our latest fundraising round in mid-2022. Our growth trajectory is evident in our expanding customer base, product development, and team size. Thousands of dedicated restaurants rely on Tarro for their success, collectively serving close to 20 million customers. We are proud to have been recognized as one of Built In’s top companies to work for in 2023.To discover more about our culture, values, and how you can contribute to the success of local restaurants, visit us here.What We’re Looking ForWe are on the lookout for Community Specialists who will act as a vital link between our employees and the organization. Your role will involve providing administrative support, fostering engagement, and ensuring compliance with health and safety standards, all aimed at creating a dynamic and purpose-driven workplace.Ideal candidates will be proactive, organized, and people-oriented. Community Specialists will enhance the employee experience, manage community initiatives, and uphold workplace safety and compliance.We seek strong communicators capable of executing administrative tasks with precision, promoting collaboration, and cultivating an environment where employees feel valued and supported. If you thrive in a dynamic setting where each day is unique and relish being at the center of community development, this opportunity is for you!
As a Sales Enablement Specialist, you will serve as the regional implementer of our global Sales Enablement strategies, empowering sales representatives to enhance every buyer engagement and optimize sales performance. This role operates within a hub-and-spoke model, ensuring that our global initiatives resonate with local market dynamics.Your expertise in Go-To-Market (GTM) processes, buyer behavior, and sales enablement tools will be crucial in guiding sales teams to become adept problem-centric sellers. By aligning our global enablement programs with regional specifics, you will equip sellers and managers with essential insights, coaching, and tools to successfully build and advance the sales pipeline towards target achievement.A significant aspect of this position will involve promoting the adoption of AI-augmented technologies aimed at boosting field sales efficiency. You will act as a liaison to the field, facilitating the successful integration of new tools into daily sales workflows, thereby maximizing seller productivity and impact.Key Areas of Impact:Regional Field Support: Provide dedicated support for sales teams, collaborating with Sales Managers to identify regional needs and report back to the Global Sales Enablement Manager.Content Regionalization: Tailor and disseminate global content to reflect regional relevance, including native language support when needed.Sales Empowerment: Guide sales representatives through a problem-centric buying journey to advance opportunities and close deals effectively.AI Tool Adoption: Support the rollout and ongoing utilization of AI-driven tools to streamline regional sales processes.Performance Measurement: Monitor regional enablement adoption and assess its impact on sales outcomes.Responsibilities:Regional Execution: Implement global enablement strategies within the designated region, ensuring rapid deployment and local relevance.Seller Empowerment: Equip sales representatives with the necessary knowledge and tools while supporting managers in coaching efforts aimed at driving sales success.AI Deployment Support: Collaborate with the Global Sales Enablement Manager during the launch of AI technologies, serving as the regional liaison for the sales team.Content Dissemination: Ensure the effective regional distribution of problem-centric sales messaging and job aids to make them readily accessible.Pipeline Optimization: Aid representatives in applying GTM processes and buyer behavior insights to refine sales interactions and secure opportunities.
Join Fresha as a Partner Onboarding Specialist in Manila, where you will play a pivotal role in welcoming and integrating new partners into our platform. Your expertise will help ensure a smooth onboarding experience, empowering our partners to thrive in their journey with us. You will engage directly with partners, providing guidance and support, while collaborating with various teams to enhance the onboarding process.
Xometry (NASDAQ: XMTR) is at the forefront of connecting innovative thinkers with manufacturers who can turn their ambitious concepts into reality. Our digital marketplace empowers manufacturers with essential resources to expand their businesses, while facilitating access to global manufacturing capabilities for buyers at Fortune 1000 companies.We are looking for a proficient Collections Specialist to become a vital part of our Finance team. In this pivotal role, you will oversee the accounts receivable process, ensuring prompt collection of outstanding invoices while fostering positive relationships with our esteemed clients. Your contributions will be instrumental in maintaining Xometry's financial stability and promoting its growth.
Full-time|PHP 264K/yr - PHP 324K/yr|On-site|Manila, Metro Manila, Philippines
Join Tech Firefly as we partner with a leading American multinational technology corporation renowned for its innovative Internet services and products. This is an exciting opportunity for driven individuals to leverage their Software Quality Assurance expertise within one of the most prestigious companies globally.We are seeking a dedicated Manual QA Specialist focused on thoroughly testing web applications. Your primary responsibility will be to deliver clear and actionable insights on user interface (UI), user experience (UX), and responsive design across various platforms, including email clients and web browsers. As a QA Specialist, you will be tasked with executing existing test cases and documenting bugs for our content creators.We are hiring immediately!
Full-time|On-site|Manila, National Capital Region, Philippines
About the RoleJoin our dynamic support team as a Client Support Specialist! In this vital role, you will be the first line of communication for our clients, assisting them in resolving issues, navigating our platform, and maximizing their experience with Wordbee. You will collaborate closely with teams across Product, Operations, and Sales to ensure that every interaction is prompt, precise, and constructive.This position is perfect for individuals who thrive on troubleshooting, enjoy engaging with people from diverse backgrounds, and are eager to learn about innovative tools and workflows.Key ResponsibilitiesHandle client inquiries and support tickets with professionalism and empathy.Identify and resolve common platform or workflow challenges.Escalate complex issues to senior support or product teams as necessary.Enhance internal documentation and contribute to help center articles.Relay client feedback and insights to support the enhancement of Wordbee’s platform and processes.Work collaboratively with team members to ensure seamless transitions and maintain high service quality.Required Qualifications2–3 years of experience in client or technical support, preferably within a SaaS or tech-driven organization.Exceptional communication and problem-solving abilities.Familiarity with support platforms such as Zendesk or equivalent tools.Proficient in English, both spoken and written.Located in or able to work from one of our European office locations (Prague, Barcelona, Warsaw, etc.).Preferred QualificationsExperience in providing support to clients in the localization, language, or technology industries.Interest in developing client resources, such as tutorials or instructional guides.Why Join WordbeeBecome part of a global team that empowers leading brands and organizations to manage multilingual projects daily. At Wordbee, we value your insights, encourage your curiosity, and provide opportunities for you to expand your skills while being part of a supportive, collaborative team that assists clients across Europe and beyond.
Join Fresha as a Partner Onboarding Specialist in Manila, where you will play a pivotal role in welcoming new partners to our platform. Your fluency in Italian will be essential in facilitating smooth communication and ensuring a positive onboarding experience.In this dynamic position, you will engage with partners, providing them with the necessary tools and support to thrive on our platform. You will be instrumental in guiding them through the onboarding process, resolving any queries, and fostering strong relationships. This is an exciting opportunity to contribute to the growth of our community.
The Sales Enablement Specialist serves as the regional execution partner for the global Sales Enablement function. In this pivotal role, you will be responsible for implementing global sales enablement strategies tailored to empower sales representatives to enhance every buyer interaction and maximize sales outcomes.Utilizing your expertise in Go-To-Market (GTM) processes, buying behaviors, and sales enablement tools, you will guide sales teams towards becoming problem-centric sellers. By adapting global sales enablement initiatives to align with regional market nuances, you will ensure that sales representatives and managers possess the insights, coaching, and tools required to generate and advance their sales pipeline to achieve their targets.A significant aspect of this role involves driving the adoption and proficiency of AI-powered technologies aimed at enhancing field sales efficiency. Acting as a vital link with the field, you will ensure that new tools and capabilities are seamlessly integrated into daily sales workflows, thereby maximizing productivity and impact.Key Areas of Impact Include:Regional Field Support: Providing dedicated, time-zone aligned execution for sales teams, collaborating with Sales Managers to identify regional needs and reporting back to the Global Sales Enablement Manager.Content Regionalization: Disseminating global content with regional relevance, including support in native languages where necessary.Sales Empowerment: Guiding representatives through a problem-centric buying journey to advance opportunities and close deals.AI Tool Adoption: Supporting the deployment and ongoing usage of AI-driven capabilities to streamline regional sales processes.Performance Measurement: Monitoring regional enablement adoption and its impact on sales results.Core Responsibilities:Regional Execution: Implementing global enablement strategies and programs within the designated region to ensure speed and local relevance.Seller Empowerment: Equipping sales representatives with the knowledge, tools, and support to enhance coaching efforts, aligned towards advancing sales results.AI Deployment Support: Collaborating with the Global Sales Enablement Manager during the rollout of AI-augmented technologies, serving as the regional field liaison for the sales team.Content Dissemination: Executing the regional delivery of problem-centric sales messaging and job aids to ensure accessibility at the point of need.Pipeline Optimization: Guiding representatives in applying GTM processes and buyer behavior insights to optimize sales interactions and close opportunities.
Join Fresha as a Partner Onboarding Specialist, where you will play a crucial role in facilitating the onboarding process for our partners in the vibrant city of Manila. If you are a detail-oriented individual with a passion for customer service and a knack for problem-solving, we want to hear from you!Your responsibilities include guiding new partners through the onboarding process, addressing their inquiries, and ensuring a smooth transition onto our platform. The ideal candidate will possess excellent communication skills in both Vietnamese and English, with a strong ability to build relationships and provide exceptional support.
HelloFresh is hiring a Back Office Specialist in Manila. This role plays a key part in keeping daily operations organized and ensuring the team delivers strong customer experiences. Responsibilities Accurately enter and manage data for various business needs Provide administrative support for different tasks as required Collaborate with teams throughout the company to help streamline processes and boost efficiency What We Look For Proactive mindset with close attention to detail Ability to handle multiple tasks in a busy environment Genuine interest in working for a company centered on food and customer satisfaction
Full-time|PHP 22K/yr - PHP 27K/yr|On-site|Manila, Metro Manila, Philippines
Join Tech Firefly as we partner with a leading American multinational technology firm specializing in Internet services and products. This is an exceptional opportunity for driven individuals to apply their Software Quality Assurance expertise within one of the largest companies globally.We are in search of a dedicated Manual QA Specialist who will be focused on conducting thorough manual testing of web applications. The primary responsibility will be to deliver precise and actionable feedback regarding UI, UX, and responsive design across diverse platforms such as Email Clients and Web Browsers. The QA Specialist will be tasked with executing existing test cases and documenting bugs for our content creation teams.Immediate Hiring
Full-time|On-site|Manila, Metro Manila, Philippines
Join Us as a Senior Manager of Supply Chain Processes!At tasq-work, we strive to innovate and create competitive advantages that enhance both business and societal outcomes in a rapidly evolving environment. Be part of our mission to transform supply chains, making them more efficient, swift, and resilient through various initiatives:Leverage your expertise to strategize and implement S/4HANA Digital Core at the intersection of business and technology.Assist in business assessments and roadmap development for clients, providing insights on S/4HANA supply chain functionalities and features to tackle existing challenges and optimize critical business operations.Showcase the unique benefits of S4-EWM and communicate its value proposition to clients.Facilitate business blueprint workshops for the EWM module.Optimize logistics cycles in warehouse management, covering inbound and outbound logistics, internal movements, inventory processes, and advanced EWM functionalities.Define knowledge discovery in databases related to the EWM module.Lead a team of technical consultants in configuration, testing, user acceptance testing (UAT), cutover, go-live, and post-go-live support activities.Demonstrate a strong understanding of processes and best practices to assist clients in improving outcomes.Support practice leadership by identifying and developing new business opportunities.Contribute to knowledge-sharing initiatives, process reviews, and continuous improvement efforts to enhance team and organizational knowledge.Create insightful articles and viewpoints that elevate the company’s market presence.
Are you passionate about designing effective educational experiences? Turnitin LLC is seeking a talented Instructional Designer to join our remote team in the Philippines. In this role, you will create innovative learning materials and collaborate with educators to enhance student engagement and success.
Join Our Dynamic Team!At HelloConnect, located in the vibrant Inoza Tower, BGC, we are pioneers in customer service innovation. Our team is committed to creating exceptional customer experiences by leveraging advanced technology and fostering a culture of collaboration and continuous learning.As a Customer Care Specialist – French Bilingual, you will be the first point of contact for our valued customers, delivering courteous and efficient service across various channels. Your passion for helping others and your resilience will enable you to make meaningful connections, while our supportive network of Team Leaders and Trainers will empower you to succeed.If you have a unique skill set and a desire to contribute to our mission of enhancing customer satisfaction and driving business success, we want to hear from you!
Nagarro is seeking a seasoned Business Process Expert (BPE) Commerce Functional Consultant specializing in Order-to-Cash (O2C) to spearhead and facilitate comprehensive BPE Commerce implementations. This role necessitates close collaboration with business stakeholders, technical teams, and integration partners to create scalable, customer-focused commerce solutions that seamlessly integrate with SAP S/4HANA and associated systems.Key Responsibilities:Engage in holistic BPE Commerce implementation projects, supporting all stages including requirement gathering, solution design, configuration, testing, training, User Acceptance Testing (UAT), data migration, and go-live assistance.Lead and enhance O2C processes within BPE Commerce encompassing product catalog management, pricing, promotions, customer relations, cart functionalities, checkout procedures, order management, returns, and refunds.Facilitate functional design and solution workshops with business stakeholders to convert their business needs into effective BPE Commerce solutions.Collaborate with SAP SD / S/4HANA teams to ensure smooth Commerce-to-SAP integration for order creation, billing, delivery, and invoicing processes.Build strong credibility and serve as a trusted advisor to client stakeholders across both business and IT domains.Review and validate Functional Requirement Specifications (FRS), solution designs, and functional configuration documents.Provide expert functional guidance on BPE Commerce capabilities, best practices, and solution quality throughout various projects.Assist in issue analysis and resolution by utilizing in-depth functional knowledge of O2C flows and integrations.Effectively collaborate with distributed teams, including technical developers, integration specialists, and offshore/onshore stakeholders.Analyze and address complex business and system challenges under tight deadlines and project pressures.
About Workstream Workstream builds HR, payroll, and hiring tools for hourly workers. Our platform helps businesses and employees bridge the technology gap in this large segment of the workforce. Clients include well-known brands such as Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. As a Series B company backed by investors like Founders Fund, BOND, and Coatue, Workstream continues to expand its product suite and grow its team. Core Values Workstream looks for people who align with its Company Values and can contribute positively to the team culture. What Workstream Offers Permanent remote role Direct payment to your bank account $50 monthly medical stipend 13th-month pay Location This position is based in Manila, Philippines and is remote.
About FreshaFresha stands as the premier marketplace platform for beauty and wellness, earning the trust of millions of consumers and businesses globally. With a user base of over 130,000 businesses and 450,000 stylists and professionals, Fresha has facilitated more than 1 billion appointments to date.Headquartered in London, UK, Fresha boasts 15 global offices across North America, EMEA, and APAC.The platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local businesses, while beauty and wellness professionals utilize an all-in-one platform that seamlessly integrates business management software and innovative financial technology solutions.Fresha’s ecosystem equips merchants with all essential tools to operate efficiently, facilitating appointment bookings, point-of-sale transactions, customer record management, marketing automation, loyalty programs, inventory management, and team oversight.Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications and advanced integrations with leading tech platforms such as Instagram, Facebook, and Google.Role Overview:In light of our dynamic growth trajectory, we are on the lookout for an outstanding French Speaking Partner Onboarding Specialist to join our global team during this exciting expansion phase. Reporting to the Professional Services Team Lead and collaborating closely with our Business Development and Account Management Teams, you will be responsible for ensuring the efficient onboarding and accuracy of data migration for all our partners joining the Fresha ecosystem through both inbound and outbound channels.This position is an excellent fit for individuals who thrive in a fast-paced and ever-evolving environment, enjoy working independently, embrace challenges, and are eager to make a meaningful impact.
Join Allegis Global Solutions as a Recruitment Specialist where you will support the daily operations of our managed workforce recruitment program. Reporting to the Program Manager, you will leverage your expertise in recruitment processes and stakeholder management to oversee the entire recruitment lifecycle. This role does not require direct sourcing, as you will collaborate with a network of recruitment agencies.Your responsibilities will include assisting hiring managers through all phases of contract labor acquisition, from requisition intake to onboarding and contractor management. You will demonstrate your recruitment acumen by preparing insightful questions for requisition intake sessions and documenting conversations in our VMS systems such as Fieldglass and Beeline.Utilizing analytical reports, you will manage open requirements and advise managers on sourcing strategies to ensure timely responses. Regular discussions with hiring managers will be essential to align expectations and ensure smooth communication throughout the requisition fulfillment process.Additionally, you will coach and manage the performance of staffing suppliers, address client/supplier issues, monitor compliance, and maintain performance reports. Your role is pivotal in providing seamless interaction between clients, staffing vendors, and partners.
Full-time|Remote|Remote — Manila, Metro Manila, Philippines
Job Overview:Join our dynamic team as a Property Management Specialist, where your organizational skills and attention to detail will shine! In this role, you'll manage the daily operations of our rental properties, ensuring a seamless experience for both tenants and property owners. The ideal candidate will demonstrate proficiency in AppFolio, Buildium, and QuickBooks, enabling them to efficiently manage tenant accounts, process payments, track expenses, and produce detailed financial reports. Your strong communication and problem-solving capabilities will be essential in addressing tenant inquiries, lease agreements, and maintenance requests.Core Responsibilities:Oversee rental properties utilizing AppFolio and Buildium, maintaining up-to-date tenant and property information.Facilitate lease agreements, renewals, and terminations, ensuring adherence to local rental regulations.Process rent payments, late fees, and security deposits promptly.Respond to tenant inquiries and maintenance requests professionally and efficiently.Monitor income and expenses, generate financial reports, and perform account reconciliations using QuickBooks.Collaborate with property owners, vendors, and maintenance teams for repairs and inspections.Conduct thorough tenant screenings, background checks, and manage application processes.Support property marketing initiatives, including posting rental listings and arranging property showings.Ensure compliance with Fair Housing laws and other relevant property management regulations.Maintain organized documentation of leases, invoices, and financial records.If you're a dedicated property management professional with expertise in AppFolio, Buildium, and QuickBooks, we invite you to apply!