Patient Engagement Specialist at Synapticure | Chicago, IL
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Entry Level
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About Synapticure
Synapticure is redefining the care landscape for neurodegenerative diseases, committed to providing top-tier support and resources for patients and caregivers. We are dedicated to improving lives through personalized care and innovative solutions.
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Carrum Health
At Carrum Health, we are revolutionizing the healthcare landscape with a focus on transparent pricing, high-quality care, and an enhanced patient experience. If you're dedicated to transforming the healthcare industry and eliminating surprise billing, low-quality services, and exorbitant costs, we'd be thrilled to speak with you.Since our inception in 2014, …
Citrus Health Group
Role Overview Citrus Health Group seeks an Account Supervisor focused on Market Access and Patient Support in Chicago, Illinois. This position leads projects that strengthen patient engagement and help ensure access to vital healthcare resources. Success in this role depends on close collaboration with colleagues across different teams to build strategies that support patient outcomes and address the challenges of a changing healthcare market.
Northwestern Medicine
Role overview The Patient Access Specialist position at Northwestern Medicine focuses on supporting patient care during part-time evening shifts in Chicago. The role centers on front-end operations, ensuring that patients are registered accurately and insurance information is up to date. Attention to detail and a commitment to smooth patient experiences are key in this setting. Key responsibilities Register patients upon arrival and collect necessary information Verify insurance details and maintain up-to-date records Help maintain efficient patient flow and respond to questions about access Collaborate with both clinical and administrative staff during evening hours Schedule This position is part-time and requires working evening shifts.
Northwestern Medicine
Join our dedicated team at Northwestern Medicine as a Rehabilitation Patient Access Specialist in Bronzeville. In this vital role, you will facilitate patient access to essential rehabilitation services, ensuring a smooth and efficient intake process. You will be the first point of contact for patients, guiding them through scheduling and registration while providing exceptional customer service.
Citrus Health Group
Join Citrus Health Group as a Group Account Supervisor specializing in Market Access & Patient Support. In this pivotal role, you will be responsible for leading strategic initiatives that enhance patient access to essential healthcare services. Your expertise will drive engagement with key stakeholders, ensuring optimal support and accessibility for our patients.
Citrus Health Group
Role Overview Citrus Health Group is seeking a Senior Account Executive focused on Market Access and Patient Support. This position is based in Chicago, Illinois. What You Will Do Lead strategic initiatives to improve patient access to essential healthcare services. Work closely with cross-functional teams to create solutions that support both patients and healthcare providers. Navigate complex market conditions and build strong relationships with key stakeholders. Impact This role offers the chance to directly influence patient outcomes and strengthen partnerships across the healthcare sector while developing your career at Citrus Health Group.
Unleash Your Creativity at Access.Become a part of our dynamic team where we create and deliver memorable experiences that ignite creativity, foster connections, and bring imaginative concepts to life—all while enjoying the journey.We are on the lookout for a Senior Creative Associate to join our Chicago team. While this position is primarily remote, monthly in-person team meetings in Chicago are essential. Occasional travel to vendor locations with the team may also be required, so a willingness to engage in face-to-face interactions is crucial.Your RoleAs a Senior Creative Associate at Access, you will collaborate with the Creative Team to craft strategic and innovative proposals as well as engaging sales and marketing materials. This role involves working closely with a diverse range of suppliers, and also includes administrative support to ensure smooth operations within the Creative Team.Key ResponsibilitiesCreative & Technical MasteryUtilize creative tools and platforms to enhance visual storytelling, refine imagery, and support proposal development.Contribute to content conceptualization and lead smaller-scale proposals while collaborating on larger projects with Creative Managers.Engagement and Market DifferentiationUse creative tools and industry platforms (e.g., Pinterest, BizBash, PartySlate) to develop unique concepts that enhance engagement and distinguish Access in the marketplace.Continue to build expertise in Statement of Work (SOW) creation, vendor negotiations, and budget management.Formulate strategies to enhance gross profit by integrating transportation logistics and value-added tactics.Achieve proficiency in managing pricing sheets, sourcing quotes, and ensuring margin objectives are met through precise SOW integration.Operational & Data OversightCreate and maintain personal dashboards to monitor vendor activities, data accuracy, and project progress, ensuring information integrity across all systems.Initiate and manage vendor relationships through account setups, vetting, and regular updates.
Prenuvo
About Us At Prenuvo, we are dedicated to transforming healthcare from reactive 'sick-care' to proactive health management. Our innovative whole-body scans are quick (under 1 hour), safe (utilizing MRI technology with no ionizing radiation), and non-invasive (no contrast required). By integrating advanced hardware, software, and AI with a patient-focused approach across our clinics, we are pioneering a new era in healthcare that emphasizes prevention over late diagnosis. We are seeking a Patient Liaison to enhance our dynamic team at our Chicago clinic. As the first point of contact for our patients, you will create a welcoming and professional atmosphere, showcasing your excellent customer service skills, compassion, and meticulous attention to detail. Our clinics operate up to seven days a week; therefore, a flexible schedule is essential, including weekdays, weeknights, and weekends. This is an on-site position, and candidates must be prepared to cover shifts with a 45-minute notice when necessary. Join us in reshaping the future of healthcare while working with state-of-the-art technology and a team of high-performing experts. Together, we can make a positive impact on people's lives! What You’ll Do Front Desk Responsibilities Patient Check-In, Registration, and Check Out Greet patients and visitors, ensuring a warm and professional initial impression. Verify patient identity and required documentation. Assist patients in completing necessary registration and intake forms. Manage scheduling, cancellations, and rescheduling of appointments. Educate patients on post-scan expectations. Communication and Coordination Act as a liaison between patients, healthcare providers, technologists, and clinical staff. Maintain an organized, stocked, and efficient front desk area. Customer Service Excellence Address patient concerns or complaints with empathy and professionalism. Encourage patient feedback to foster a positive clinical experience.
We are seeking a dedicated and compassionate Patient Experience Coordinator to join our team in Chicago. In this pivotal role, you will be the voice of our patients, ensuring their experience is seamless and positive. You will be responsible for coordinating patient interactions, addressing concerns, and enhancing overall satisfaction.Your ability to communicate effectively and empathize with patients will be essential in fostering an environment of care and support.
Tvg Medulla LLC
Join our dedicated team at Tvg Medulla LLC as a Patient Experience Coordinator. This pivotal role involves enhancing patient satisfaction and ensuring a seamless experience throughout their healthcare journey. You will collaborate closely with clinical teams to address patient needs, gather feedback, and implement improvements that enhance the overall patient experience.
Veeva Systems Inc.
Veeva Systems is a pioneering, mission-driven organization at the forefront of industry cloud solutions, dedicated to helping life sciences companies accelerate the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last fiscal year, with significant growth opportunities on the horizon.Central to Veeva's ethos are our core values: Integrity, Customer Success, Employee Success, and Agility. We are not just any public company; we made history in 2021 by becoming a public benefit corporation (PBC), which legally commits us to balance the interests of customers, employees, society, and investors.As a Work Anywhere company, we embrace your flexibility to work from home or in-office, allowing you to thrive in your preferred environment.Join us in transforming the life sciences industry, as we commit to making a meaningful impact on our customers, employees, and communities.The RoleAs a Consultant in Patient Analytics at Veeva, you will unlock a comprehensive understanding of the complete patient journey—from pre-diagnosis disease progression to treatment experiences. Veeva Analytics translates complex data about patient populations and referral pathways into actionable insights, enabling the industry to identify patients earlier and enhance health outcomes.In this role, you will interpret intricate claims and industry data to devise actionable commercial strategies. You will lead in-depth analyses, including patient journeys, market landscapes, and Real World Evidence/Health Economics and Outcomes Research (RWE/HEOR) studies, addressing our clients' most pressing business challenges. Your efforts will establish the technical credibility and relationships necessary for successful outcomes with our Commercial Business partners.Most of your time will be dedicated to supporting client engagement teams in delivering data-driven consulting services. A solid understanding of commercial operations, tools, and brand strategies is essential, along with the ability to translate industry data into actionable insights. As the day-to-day lead, you will collaborate with engagement leadership to manage project timelines, client expectations, and overall execution. In this capacity, you will typically utilize claims, sales, and projected data to address specific client challenges.This position is a remote, full-time permanent role with a preference for candidates residing on the East Coast to meet client requirements.
Become a valued member of the Wachter family and advance your career with us!Wachter is actively seeking applications for a Licensed Access Control Technician to service various retail locations across the United States. We are looking for self-driven and dependable technicians capable of executing service and installation projects efficiently, with minimal supervision. We offer long-term employment opportunities with competitive compensation and exceptional benefits for qualified individuals. At Wachter, we prioritize relationships and are committed to investing in our employees’ growth.
Join our dynamic team at Sonsoft Inc. as an Oracle Access Manager Specialist. In this contract role, you will play a crucial part in managing and optimizing Oracle Access Manager systems to ensure seamless access control and security across our client's infrastructure.We are seeking a proactive and skilled individual with a strong background in Oracle Access Manager, who can contribute to our projects with creativity and expertise. This position requires a deep understanding of identity and access management principles and the ability to work collaboratively with cross-functional teams.
Northwestern Medicine
Join the dedicated team at Northwestern Medicine as a Financial Assessor in Patient Accounting. In this role, you will be responsible for evaluating and ensuring the accuracy of patient financial information, assisting patients with billing inquiries, and providing exceptional customer service. Your expertise will help streamline the financial processes within our organization, contributing to the overall patient experience.
Northwestern Medicine
Join our dedicated team at Northwestern Medicine as a Patient Service Representative in our multispecialty department. This full-time position, primarily during the day, offers the opportunity to be the first point of contact for our patients, ensuring they receive exceptional service and support. You'll play a crucial role in enhancing patient experiences through effective communication and by addressing inquiries promptly.
Okta is seeking a Director of Product Management to lead its Identity and Access Management (IAM) team. This leadership role shapes the future of Okta’s IAM offerings, setting strategy and guiding the team to deliver effective user experiences. The Director works closely with engineering, design, and other partners to define product roadmaps, set priorities, and ensure successful product launches. Role overview This position focuses on building and communicating the vision for IAM products. The Director will drive strategy, manage priorities, and oversee the full product lifecycle from planning to launch. Collaboration with cross-functional teams is central to this role. What you will do Develop and articulate the vision and strategy for IAM products Work with engineering, design, and other teams to create and manage product roadmaps Prioritize features and enhancements based on customer needs and business objectives Lead the execution of product launches, ensuring smooth delivery Requirements Extensive knowledge of identity and access management technologies Significant experience in product management, particularly in IAM or similar fields Demonstrated leadership and team guidance skills Ability to influence product direction and drive results across teams Locations Bellevue, Washington Chicago, Illinois New York, New York San Francisco, California Washington, DC
Reply is hiring an Identity and Access Management (IAM) Software Engineer in Chicago, Illinois. This position centers on designing, building, and maintaining IAM solutions to protect access across company systems. Role overview This engineer works closely with colleagues from different teams to deliver secure, reliable access controls. The role involves both technical implementation and ongoing support for IAM systems, helping to safeguard sensitive data and streamline user authentication. Key responsibilities Design IAM solutions that support secure access to company resources Implement and maintain IAM tools and processes Collaborate with other teams to improve security and user experience Collaboration and impact Expect to partner with cross-functional teams to address security challenges and develop solutions that balance protection with usability. This role plays a direct part in shaping the company's security posture while supporting smooth user access.
About SynapticureSynapticure stands as the largest and most comprehensive specialty care clinic nationwide for individuals grappling with neurodegenerative diseases. Established by patients and caregivers, we are transforming the care journey for conditions such as Alzheimer’s, Parkinson’s, and ALS across all 50 states.Through our innovative virtual care model, we provide flexible, specialized care to patients and their caregivers throughout the country. Our dedicated team crafts personalized journeys focused on education and empowerment, while tirelessly working to facilitate access to clinical trials and expert multidisciplinary care providers including neurologists, psychologists, and care coordinators who collaborate to deliver holistic patient care.To meet the needs of millions of patients and caregivers affected by neurodegenerative diseases, Synapticure seeks passionate and resilient team members eager to engage patients who could greatly benefit from our care.YouYou excel in direct communication with patients, caregivers, and their families, and possess a deep commitment to serving underserved populations. With a thoughtful, organized, and empathetic approach, you are driven to make a positive impact on others' lives. You are excited about being part of a program from its inception, embracing growth, change, and evolution. Proficient with technology, you enjoy enhancing products and processes to better serve our patients.Your RoleAs a Patient Engagement Specialist, your primary responsibility will be to identify and connect with patients who can benefit from Synapticure’s care model, engaging them in conversations to understand their needs. These discussions represent a patient’s initial interaction with Synapticure, after which they will be connected to a Care Coordinator to foster a long-term relationship. Until this transition occurs, you will serve as the patient’s main contact, ready to provide support, education, or simply a listening ear. You will collaborate closely with Synapticure’s care team to ensure patients and caregivers receive the support they deserve from the very beginning.
Tvg Medulla LLC
Join our team as a Patient Experience Coordinator in River North, Chicago! In this dynamic role, you will be a vital part of our Clinical Operations department, dedicated to enhancing the patient journey and ensuring a seamless experience. Your responsibilities will include coordinating patient interactions, addressing inquiries, and implementing strategies to improve satisfaction. We are looking for an individual who is passionate about patient care and thrives in a collaborative environment.
Northwestern Medicine
Join Northwestern Medicine as a dedicated Patient Liaison in our esteemed Plastics Clinic. In this vital role, you will serve as the primary point of contact for patients, ensuring they receive exceptional care and support throughout their treatment journey. Your responsibilities will include coordinating patient communications, managing appointments, and facilitating the flow of information between patients and healthcare professionals.We are looking for a compassionate and proactive individual who thrives in a fast-paced environment and is committed to enhancing the patient experience. If you are passionate about helping others and possess excellent interpersonal skills, we encourage you to apply!
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