About the job
Join T-Rex Solutions, a leader in national security infrastructure support, as a PC Field Support Specialist in Fort Meade, MD. This role is crucial in ensuring the seamless operation of critical systems.
Key Responsibilities:
You will provide Tier 2 and 3 technical support both on-site and remotely for a variety of equipment including computer workstations, servers, printers, peripherals, and teleconferencing tools. Your duties will include conducting site surveys, documenting configurations, analyzing requirements for hardware acquisitions, and preparing engineering plans and installation packages. You will also develop schedules for hardware installation, create configuration change drawings, and prepare site reports. Additionally, you will be responsible for training personnel on hardware usage and building specialized interconnecting cables.
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
- Install and configure various hardware and associated cabling.
- Maintain government and vendor-manufactured fiber optic systems and telephone systems.
- Update technical drawings using AutoCAD software as needed.
