Principal Data Scientist, Payments

GustoDenver, CO;San Francisco, CA;New York, NY

On-site Full-time $184K/yr - $250K/yr

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Experience Level

Mid to Senior

Qualifications

Responsibilities include:Manage payments intelligence: Design and uphold measurement frameworks for payment success rates, identify root causes of failures, develop retry strategies, and assess settlement timings—becoming the go-to authority for payments health organization-wide. Collaborate with payments engineering: Work alongside backend engineering teams to comprehend infrastructure limitations and data availability, convert this knowledge into well-defined experiments, and guide roadmap prioritization through data-driven recommendations. Foster experimentation at scale: Implement rigorous experimentation frameworks to optimize payment processes and outcomes.

About the job

About Gusto

At Gusto, we are dedicated to empowering the small business economy. We take care of complex tasks such as payroll, health insurance, 401(k)s, and HR, allowing business owners to focus on their passions and their customers. With vibrant teams across Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide. We are committed to creating a workplace that reflects and celebrates the diversity of our customer base. Discover more about our Total Rewards philosophy.

As a Principal Data Scientist on the Payments team, you will play a crucial role at the intersection of financial systems and data science. You will transform the complexities of a large-scale payments ecosystem into actionable insights and models that drive the development, operation, and enhancement of our payment solutions.

Your responsibilities will include collaborating closely with Product, Engineering, Design, Finance, and other Data teams. You will gain expertise in your domain's data, define metrics to assess our business performance, and analyze payments data to provide valuable insights. Additionally, you will integrate AI-assisted methodologies to expedite analysis, improve analytical rigor, and broaden the dissemination of insights across Gusto.

This position is ideal for individuals who are equally adept at analyzing ledger-level transaction data and engaging with payments engineering teams to impact architectural decisions. If you are passionate about enhancing the financial well-being of countless small businesses, this opportunity is for you.

About Gusto

Gusto is on a mission to elevate the small business economy by simplifying complex processes such as payroll, health benefits, and HR, enabling owners to focus on their core business. With a strong commitment to diversity and inclusion, Gusto supports over 400,000 small businesses across the United States and aims to create a thriving workplace that mirrors the communities it serves.

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