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Experience Level
Manager
Qualifications
Minimum Requirements:Minimum of 8 years of experience in end-to-end Quality and Process Excellence. Possession of a Six Sigma Green Belt Certification. Demonstrated expertise as an Excellence Head within the outsourcing/offshoring industry. Experience managing Quality/Process Excellence initiatives for large-scale engagements. Proven track record of leading Six Sigma and Lean projects. Hands-on experience driving large transformational programs that involve process reengineering, analytics, and automation. Ability to work effectively in cross-functional teams and drive process change. Exceptional oral and written communication skills, capable of managing relationships with both internal stakeholders and clients. A minimum of 2 years of college education, with no failing subjects. Amenable to all specified working conditions.
About the job
Start Date: Immediate
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule | Restdays: Night Shift – No fixed weekends off
Roles & Responsibilities:
Lead consulting engagements, delivering substantial business value to clients through quality improvement initiatives.
Support and propel process excellence initiatives, driving improvement projects within a dynamic and fast-paced environment.
Facilitate benchmarking and deployment of best practices across various accounts.
Identify process gaps and opportunities for enhancement to optimize business efficiencies and effectiveness.
Analyze potential customer dissatisfaction drivers and proactively mitigate risks to customer satisfaction.
Collaborate closely with customers and the operations leadership team to uncover improvement opportunities and ensure their successful implementation.
Oversee projects aimed at improving and maintaining the profitability of processes.
Lead and ensure governance for Quality/Process Excellence initiatives across Large Engagements.
Foster a culture of continuous process improvement utilizing methodologies such as Six Sigma, Lean, and Kaizen.
Ensure that all process metrics are consistently achieved.
About tasq-work
Join tasq-work, a leading provider in process excellence and quality management, dedicated to delivering exceptional value to clients through innovative solutions and a commitment to continuous improvement.
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