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Experience Level
Manager
Qualifications
Proven experience in operations management, preferably within the financial services or technology sector. Strong understanding of derivatives products and trading processes. Excellent analytical and problem-solving skills. Demonstrated leadership capabilities with the ability to inspire and develop teams. Exceptional communication and interpersonal skills. Master's degree in Finance, Business Administration, or a related field preferred.
About the job
Join Binance as a Process Operations Manager for Derivatives, where you will play a pivotal role in enhancing operational efficiency and process optimization within our derivatives trading division. You will lead a dynamic team, implementing innovative solutions to streamline operations and improve client satisfaction.
In this role, you will be responsible for devising and executing strategies that align with our business objectives, ensuring compliance with industry regulations while driving performance metrics. Your expertise will be essential in fostering a culture of continuous improvement and operational excellence.
About Binance
Binance is a global leader in blockchain and cryptocurrency technology. We are committed to providing the world’s most comprehensive digital asset trading platform, serving millions of users worldwide. With a focus on innovation and security, we strive to create a diverse and inclusive environment that fosters professional growth and advancement.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Join our dynamic team at webook as an Advertising Technology & Operations Manager. In this pivotal role, you will oversee the development and execution of advertising strategies, ensuring optimal performance across various channels. Your expertise will guide our advertising operations, leveraging cutting-edge technologies to drive efficiency and innovation.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Join webook, a leading company in the advertising industry, as an Advertising Data & Insights Manager. In this pivotal role, you will leverage data analytics to drive insights that shape our advertising strategies and enhance our clients' campaigns. You will be responsible for analyzing market trends, consumer behavior, and advertising performance to provide actionable recommendations.
Full-time|AED 5K/mo - AED 6K/mo|On-site|Dubai, Dubai, United Arab Emirates
We are seeking a dynamic and results-driven Advertising Sales Executive to join our team at fuku in Dubai. In this role, you will spearhead advertising sales initiatives for our innovative elevator screens and other digital media platforms. Your primary responsibilities will include meeting and exceeding individual and team sales targets, developing new client relationships, and fostering long-term partnerships across various industries, including retail, education, healthcare, and supermarkets.As an Advertising Sales Executive, you will independently oversee the complete sales process, from negotiating with clients to planning tailored solutions, finalizing contracts, and collecting payments. Your expertise and proactive approach will be key to driving our sales growth.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Facilities Technology Specialist - Enterprise Learning OperationsAbout the RoleWe are seeking a highly skilled Facilities Technology Specialist to oversee the installation, maintenance, and troubleshooting of technology utilized in learning environments throughout the UAE. This role is dedicated to guaranteeing that all classroom and virtual learning technologies function seamlessly before and during program execution.You will collaborate closely with learning operations teams to prepare spaces, verify system functionality, and deliver real-time assistance to both facilitators and learners. This is a hands-on position ideal for individuals who are adept with audio-visual systems, can troubleshoot issues in high-pressure situations, and are committed to providing an exceptional learning experience.Your ResponsibilitiesSupport for Learning Environment TechnologySet up and configure classroom technologies, including AV systems and collaborative tools.Prepare spaces for various learning formats, including in-person, virtual, and hybrid sessions.Maintain equipment inventories and ensure all systems are operational.Testing & ReadinessConduct tests on audio, video, connectivity, and collaboration tools prior to sessions.Confirm that all systems are functioning correctly before the start of programs.Proactively identify and resolve potential issues in advance.Real-Time Technical SupportProvide on-site technical support during training sessions.Troubleshoot issues swiftly and effectively with minimal disruption.Assist facilitators and participants with any technical needs.Maintenance & Issue TrackingConduct regular checks and preventative maintenance on equipment.Document technical issues and their resolutions.Coordinate with IT teams for complex technical challenges.Location & Working ModelThis position is based in the UAE, primarily located at a training center in Dubai or Abu Dhabi, with travel to additional sites as necessary. On-site presence is mandatory during program delivery.Additional InformationThis role supports a dedicated client program and will be employed locally in the UAE in accordance with regional employment regulations.
Grocery Operations ManagerJoin our New Verticals team in the UAE!About DeliverooAt Deliveroo, we are dedicated to revolutionizing the shopping and dining experience. As the go-to platform for food and groceries, our New Verticals division is rapidly expanding, partnering with top-tier grocery brands to ensure speedy, precise, and exceptional customer service.About the TeamThe Grocery Operations team in the UAE collaborates with premier grocery retailers to offer a seamless on-demand grocery experience. We manage a network of picker locations where our skilled pickers quickly fulfill and package Deliveroo orders. Our goal is to ensure every order is accurate and efficiently delivered.As the Grocery Operations Manager, you will oversee the entire operational landscape in the market. You will directly manage Site Leads, Team Leads, and Fulfilment Associates, being the key accountability point for performance, quality execution, and operational consistency across all picker sites.The RoleIn this pivotal position, you will manage all operations at picker sites within our grocery partner network in the UAE. Your responsibilities will encompass the complete operational lifecycle, including site execution, picker performance monitoring, data reporting, agency management, and project delivery. You are a data-centric leader who thrives on the shop floor as well as in performance analysis meetings.Key ResponsibilitiesSite & Team OperationsOversee daily operations at all active picker sites in the UAE, ensuring compliance with SLAs and partner standards.Directly manage Site Leads, offering clear guidance, feedback, and development support, while indirectly supervising Team Leads and Fulfilment Associates through Site Leads.Perform regular site visits to assess execution quality, picker conduct, and partner compliance.Manage the entire order lifecycle at picker sites, including accuracy in picking, quality in packing, readiness timing, and handoff to riders.Ensure operational preparedness for new site openings through pre-launch audits, SOP briefings, and post-launch performance evaluations.Lead the resolution of any SLA breaches, operational failures, or partner incidents at the site level.
Full-time|AED 5K/mo - AED 6K/mo|On-site|Dubai, Dubai, United Arab Emirates
Key Responsibilities:- Spearhead advertising sales initiatives for elevator screen placements and other digital media assets, consistently achieving personal and team sales objectives.- Cultivate new client relationships and foster long-term partnerships across diverse sectors, including retail, education, healthcare, and supermarkets.- Manage the entire sales process, encompassing client interactions, proposal crafting, contract negotiations, and payment follow-ups.Requirements:- Open to all genders.- Proficient in English; knowledge of Arabic is a plus.Experience Requirements:- Minimum of 3 years of sales experience in the UAE, with a solid grasp of the local market dynamics.- Previous experience in digital out-of-home (DOOH) advertising, social media marketing, or integrated marketing services is advantageous.Benefits:- Employment visa and local medical insurance provided.- 30 days of paid annual leave, including a round-trip ticket to the home country after one full year of service.- Monthly salary ranging from 5,000 to 6,000 AED, complemented by performance bonuses and a 7% sales commission.- Accommodation, meals, and transportation will be arranged by the employee.
Join OKX as an Overseas Operations Manager (P2P) and lead our international operations with innovative strategies and exceptional leadership. In this pivotal role, you will oversee the end-to-end processes of our peer-to-peer operations, ensuring efficiency and effectiveness in all aspects. Collaborate with cross-functional teams to enhance operational workflows and drive growth in global markets.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Are you passionate about creating unforgettable experiences through events? Do you want to make a significant impact by shaping the way people connect and celebrate?Join a dynamic team that thrives on innovation and is dedicated to redefining the events landscape.webook.com is a premier destination for event ticketing and experiences, renowned for its agility and innovation. With over 2 billion SAR in ticket sales, we have successfully powered some of the largest events in the region and are on a mission to expand globally.Position Overview: We are seeking an enthusiastic and skilled Events Operations Manager with 1-3 years of demonstrable experience in managing diverse events, from large-scale gatherings to intimate celebrations, along with a strong background in ticketing management. Our ideal candidate is a Saudi national who is not only passionate about the events industry but also eager to contribute to impactful projects across the region.The Events Operations Manager will be a crucial member of the Operations Team, responsible for ensuring that all event activities are meticulously recorded, consolidated, and reported, enabling precise KPI tracking and reporting.Key ResponsibilitiesLead the planning, coordination, and execution of both large and small events, ensuring flawless delivery and exceptional client satisfaction.Apply your ticketing management expertise to enhance ticketing processes and operations as a vital component of event execution.Collaborate effectively with internal teams and external partners to manage ticket sales, distribution, and tracking, ensuring an optimal ticketing experience for attendees.Utilize your experience in managing various event sizes to refine processes and allocate resources efficiently based on event requirements.Engage with vendors, contractors, and partners to negotiate contracts and maintain strong relationships, focusing on cost efficiency and high-quality service delivery.Provide strategic insights to align event strategies with company objectives, enhancing overall event experiences.Conduct thorough post-event evaluations to assess success, gather feedback, and generate actionable insights for future events.
Full-time|$50K/yr - $70K/yr|Remote|Remote — Dubai, Dubai, United Arab Emirates
Bloom & Bond is a direct-to-consumer e-commerce brand with a focus on scalable operations and process-driven growth. The company values agility and efficiency, making these principles central to daily decision-making and long-term strategy. Role overview The Business Operations Manager leads day-to-day operations, ensuring that systems run smoothly and teams perform at their best. This position builds and maintains operational structures, manages supply chain activities, and documents procedures to support efficiency. The manager brings proactive organization, keeps work moving, and helps eliminate friction or bottlenecks. The role is remote, based in Dubai, and requires comfort working across multiple time zones. Compensation ranges from $50,000 to $70,000 per year, depending on experience. This position comes with significant ownership and the chance to directly influence company performance and scalability. What you will do Develop and maintain operational systems for the business Monitor and help the team achieve key performance indicators (KPIs) Lead recruitment and onboarding activities for new hires Oversee inventory management, third-party logistics, and fulfillment operations Ensure transparency around operational spending Systems and SOP development Create, document, and update standard operating procedures (SOPs) for all roles and processes using Notion Provide team members with clear playbooks and job scorecards Analyze workflows to spot and resolve bottlenecks Build systems that reduce dependence on informal knowledge Maintain dashboards and trackers for operational KPIs Use AI tools to automate and streamline repetitive tasks People management and accountability Act as the daily point of contact for the team Lead weekly team meetings and structured one-on-ones Track team KPIs with role-specific scorecards Conduct monthly and quarterly performance reviews Address underperformance and implement performance improvement plans as needed Ensure timely and accurate processing of payments for contractors and team members Promote a culture of accountability and ownership Hiring and onboarding Manage hiring for new roles, including job postings, screening, assessments, and interview scheduling Oversee recruitment activities when additional recruiters are involved Keep job descriptions and scorecards current Design structured onboarding plans for each new hire Support new team members in adapting quickly by using documented systems Supply chain and fulfillment Oversee inventory tracking and demand forecasting Manage reorder cycles to maintain stock levels Coordinate with logistics partners to ensure timely order fulfillment
Role overview deliveryhero is hiring an Assistant Manager of Operations in Dubai. This position focuses on overseeing daily operations to keep service delivery running smoothly and efficiently. The role involves managing a team, fine-tuning processes, and tracking key performance indicators to support the company’s goals. What you will do Supervise and guide team members to maintain high performance Monitor and improve operational workflows Ensure daily activities meet service standards and targets Analyze performance data to identify areas for improvement Who we’re looking for This role suits someone who takes initiative, enjoys problem-solving, and works well under pressure. Experience in operations or a related field is important. A focus on process improvement and team leadership will help drive success in this position.
We are seeking a dynamic and experienced Manager of CDD Operations to join our team at OKX in Dubai. In this role, you will be responsible for overseeing the Customer Due Diligence (CDD) operations, ensuring compliance with regulatory requirements, and implementing strategies to enhance operational efficiency. You will lead a team of professionals, manage daily operations, and drive initiatives to improve customer experience while minimizing risk.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
The AI Operations Agent Manager plays a pivotal role in revolutionizing operational workflows by identifying, designing, building, and deploying AI and automation agents. This senior individual contributor position emphasizes hands-on engagement to foster the widespread adoption of AI-driven processes within operations teams.In this role, you will mitigate manual tasks related to document processing, data extraction, workflow routing, scheduling, and exception management while enhancing accuracy, throughput, and operational consistency. Collaborating with operations leaders, process owners, and technology teams, you will pinpoint high-value automation opportunities, prototype innovative solutions, measure their impact, and scale successful implementations across the operations function.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Join a dynamic and rapidly expanding technology firm that thrives at the intersection of fintech, artificial intelligence, and enterprise infrastructure. This innovative company offers a diverse product portfolio, including developer-centric APIs and SDKs, AI/data platforms, and robust enterprise integrations, serving key sectors such as aviation, finance, and government throughout the GCC region.This position is purely focused on new business development. You will play a crucial role in identifying, engaging, and securing strategic channel partnerships with resellers, white-label partners, system integrators, and enterprise end-users through these partners. If you are an account manager who enjoys maintaining existing relationships, this opportunity may not align with your strengths. However, if you excel at forging new connections, constructing ecosystems from scratch, and finalizing deals that generate ongoing revenue through partnerships, we encourage you to apply.Key Responsibilities:Identify and engage potential channel partners across the GCC, including resellers, distributors, system integrators, ISVs, and fintech platforms.Take ownership of the entire partner acquisition process: prospecting, pitching, negotiating, and finalizing partnership agreements.Lead go-to-market strategies with established partners, including co-selling efforts, partner enablement, and collaborative pipeline development.Drive end-user revenue through the partner channel, ensuring that partnerships translate into tangible results.Develop and maintain a well-organized pipeline of partner opportunities utilizing CRM tools.Represent the company at industry events, partner briefings, and client meetings throughout the GCC.Collaborate closely with product and technical teams to effectively communicate complex solutions (APIs, SDKs, AI platforms) and craft compelling value propositions for partners.Provide regular updates to senior leadership on partner revenue, activation metrics, and deal progression.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Location: Dubai, UAEJoin SFORS, a prominent player in the global financial markets with over 20 years of proven success in proprietary trading. Our commitment to talent development, advanced trading technologies, and innovative risk management strategies has established us as leaders in pre-market trading. Operating solely with proprietary funds, we prioritize trader success and excellence in all our activities.We are seeking a Risk Operations Manager to enhance and support our risk management framework, ensuring rigorous oversight and informed decision-making across our trading operations. This pivotal role encompasses real-time monitoring, detailed analytical assessments, and close collaboration with trading and operations teams.Core Responsibilities:Report directly to the Head of Risk Management, providing insights and updates.Monitor trading activities to adhere to established risk limits and internal policies.Evaluate portfolio risk exposure and identify potential vulnerabilities.Enhance existing risk management methodologies through the utilization of in-house tools and reporting systems.Stay abreast of market dynamics, macroeconomic factors, and portfolio performance indicators.Provide dedicated risk management coverage for a group of trading desks.Communicate risk-related insights effectively to traders, broker management, and operations teams.Contribute to the enhancement of internal controls and risk governance frameworks.
Join MultiBank Group, a trailblazer in the financial services sector, rooted in California since 2005 and now proudly situated in Dubai, UAE. Our firm excels in offering state-of-the-art trading technology, extraordinary liquidity, and unmatched customer support. Our diverse portfolio encompasses Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.Become part of our vibrant community of over 2 million clients spanning 100 countries, engaging in daily trading activities that surpass US$ 35 billion. With stringent regulations enforced by over 17 financial authorities from five continents and having received more than 70 awards, MultiBank Group champions innovation, excellence, and empowers clients to realize their financial aspirations.Role OverviewWe are on the lookout for a dynamic Operations Product Manager to enhance operational efficiency and scalability across our platform. Your responsibilities will include designing internal tools, automating workflows, and mitigating manual processes, errors, and risk exposure. You will collaborate with engineering, compliance, finance, and operations teams to develop monitoring systems, dashboards, and controls that facilitate daily operations and incident management. This position is ideal for individuals well-versed in financial back-office processes who leverage data and automation to construct reliable, compliant operational workflows.Key ResponsibilitiesCreate and manage the roadmap for internal tools aimed at enhancing back-office operations and ensuring compliance while automating workflows.Develop dashboards and transaction monitoring systems for operational teams to effectively manage incidents and detect fraudulent activities.Establish and monitor operational KPIs.Work in collaboration with engineering, compliance, finance, and operations teams to continually refine processes.Skills & Qualifications4-6 years of experience in product and operations within fintech, cryptocurrency exchanges, or financial services, with a strong foundation in back-office functions such as risk management and settlements.In-depth understanding of financial back-office processes including clearing, custody, and trade reporting.Proficiency in SQL and dashboards for operational analytics; knowledge of custom monitoring tools is a plus.Demonstrated experience in automating manual processes.Possess strong cross-functional skills within high-stakes, regulated environments.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Are you passionate about your work and eager to make a meaningful impact? Do you want to be part of a dynamic team dedicated to transforming traditional norms and delivering exceptional experiences?If so, look no further! webook.com stands as Saudi Arabia's leading event ticketing and experience booking platform, celebrated for its cutting-edge technology, innovative features, and impressive agility. With over 2 billion sales, we proudly serve some of the largest mega events in the Kingdom.Role Overview:We are seeking a driven Product Operations Manager to establish our Product Operations function from the ground up. This pivotal role will shape the way our product organization operates and scales, enabling us to deliver excellent cross-functional initiatives that enhance our planning, shipping, and learning processes.Reporting to the Sr. Director of Product, you will collaborate closely with senior leaders across Product, Engineering, Design, and Commercial departments. With the function's success, you'll have the chance to recruit and lead a small Product Ops team.The Mission:The primary goal of Product Operations is to streamline our processes, reducing lead times to value by enhancing our planning, execution, launching, and learning methodologies across Product, Engineering, and Design. As the inaugural Product Ops hire, you will lay the groundwork for our operational standards, rituals, tools, and feedback loops, ensuring teams can operate swiftly and effectively with clarity.This role is hands-on; you will be responsible for designing and managing the systems.Key Responsibilities:Establish and manage the foundations of webook.com Product Operations, including planning cadence, OKR tracking, decision forums, roadmap hygiene, and collaborative work methods.Coordinate release readiness and market execution by defining launch standards, checklists, and clear ownership structures.Develop a post-launch learning loop involving performance tracking, insights synthesis, retrospectives, and follow-up actions with accountable product owners.Define and monitor cross-market experience standards and launch quality signals, identifying gaps early and assigning clear responsibilities for remediation.Lead a select number of high-impact horizontal initiatives aimed at measurably improving delivery speed, quality, and cross-team alignment.Act as a connector and force multiplier across Product, Engineering, Design, Data, and Commercial teams, working to eliminate friction and surface systemic risks proactively.Establish lightweight documentation and tooling standards to enhance clarity without introducing unnecessary bureaucracy.
Oversee the complete operations of the events department, ensuring excellence in every aspect.Accountable for strategic operational leadership across all facets of events within the organization.Design and enforce programs, policies, and procedures that align with the company's standards and objectives.Develop and manage the events department's annual budget, aiming to optimize monthly revenue and Gross Operating Profit (GOP) targets while maintaining strict oversight of operational expenditures.Lead the planning and execution of various events, ensuring each detail is meticulously managed.Supervise the entire event production process, from initial concept development through to the final cleanup, ensuring a seamless experience.
Join Binance as a Payment Integration Operations Manager, where you will oversee and optimize payment integration processes, ensuring smooth and efficient transactions. This role involves collaborating with cross-functional teams to enhance payment systems, improve user experience, and drive innovation in payment solutions.
Join Binance as a Process Operations Manager for Derivatives, where you will play a pivotal role in enhancing operational efficiency and process optimization within our derivatives trading division. You will lead a dynamic team, implementing innovative solutions to streamline operations and improve client satisfaction.In this role, you will be responsible for devising and executing strategies that align with our business objectives, ensuring compliance with industry regulations while driving performance metrics. Your expertise will be essential in fostering a culture of continuous improvement and operational excellence.
Regional Manager, Site Operations - Middle EastAbout Deliveroo: As a part of the DoorDash family, Deliveroo is on a mission to revolutionize the way people shop and eat, seamlessly connecting consumers, restaurants, shops, and riders. Following our successful merger with DoorDash in 2025, we've cemented our status as the global leader in local commerce, expanding to over 45 markets and gaining access to cutting-edge technology and resources. This is an exciting time to join the 'Roo family' as we integrate with DoorDash to redefine what's possible in the UAE and beyond.New Verticals & Site Operations: Within the DoorDash group, our New Verticals team is the primary engine for innovating and scaling first-party (1P) retail and automated logistics. Unlike other platforms, we own the infrastructure and operations that guarantee a premium, hyper-fast experience for our customers.Deliveroo Editions: The world's first delivery-only kitchens, offering specialized infrastructure and operational expertise to help our restaurant partners scale effectively.Deliveroo HOP: Our 1P rapid grocery service, where we manage inventory, technology, and the entire fulfillment process to deliver groceries in as little as 15 minutes.Role Overview: As the Regional Manager, you will oversee the comprehensive operations of our proprietary 1P delivery-only sites across the UAE, covering both our restaurant (Editions) and retail (HOP) sectors. This impactful leadership role requires a blend of hands-on operational management and strategic decision-making. You will be accountable for all aspects of 1P success, including ensuring safety, maintaining stock integrity, and optimizing throughput.You will drive business growth by enhancing productivity, meeting site personnel cost targets, and reducing wastage. As a true leader embracing 'Total Ownership', you will strategically improve our operating model within the DoorDash ecosystem while cultivating a positive, collaborative, and high-performance culture among site staff.