Product Experience Lead, Americas

LovableBoston

On-site Full-time

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Experience Level

Experience

Qualifications

What We Are SeekingCustomer-Centric Mindset: A minimum of 3 years in B2C or B2B support or in a client-facing role. You have a clear vision of superior user experience and set high standards. Boston Connection: You are deeply embedded in the Boston technology and educational ecosystem, whether through your studies (MIT, Harvard, or similar), professional experience, or community involvement. You have a strong network and are well-connected. Operational Excellence: You create systems rather than just teams. You excel at implementing processes, maintaining schedules, and tracking metrics. You have managed operations where output quality relied on your ability to oversee complex activities effectively. Product and Technical Acumen: You have a solid understanding of product functionalities and can confidently engage with product and engineering teams regarding complex user issues. While you don’t need to be an engineer, you are comfortable discussing technical matters and can quickly familiarize yourself with products. Effective Communicator: You are warm, clear, and precise in communication, whether mentoring a new hire, leading feedback sessions, or representing Lovable at campus events. Bonus: Experience in campus recruitment or managing student/intern programs is a plus.

About the job

We are launching the Product Experience (PX) function at our Boston office and are seeking a visionary leader to spearhead this initiative. As the founding PX Captain, you will be responsible for assembling and nurturing a local PX team, establishing our campus talent pipeline, and ensuring that every user in the Americas enjoys the exceptional quality of experience that our European team currently provides. This role is ideal for someone who is well-integrated into the Boston ecosystem and possesses an entrepreneurial mindset to create something impactful from the ground up.

Why Join Lovable?

Lovable empowers individuals and organizations to create software using any programming language. From solo entrepreneurs to Fortune 100 companies, millions rely on Lovable to rapidly turn their raw ideas into tangible products. As a pioneer in a transformative shift in software development, this is a unique opportunity for you to redefine how the digital landscape operates. Our platform is already utilized by over 2 million users across 200+ countries, and we are just getting started.

We are a compact, highly skilled team committed to building a company that defines a generation from our headquarters in Stockholm. We prioritize extreme ownership, rapid execution, and collaborative low-ego teamwork. We seek passionate individuals who are eager to make a significant impact.

About Lovable

Lovable is revolutionizing the software development landscape, allowing anyone to create applications with any programming language. Our platform is used by millions globally, ranging from individual entrepreneurs to large corporate teams. We are at the forefront of a new era in software creation, and we invite you to join us on this innovative journey.

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Product Manager, Experiences

Leverdemo-8

Full-time|On-site|Boston, MA

Join our innovative team at Lever as a Product Manager for Experiences and help shape the future of talent acquisition!At Lever, we are dedicated to revolutionizing the recruitment landscape. We partner with renowned brands like Netflix, Shopify, and Spotify to create cutting-edge hiring software that empowers organizations to attract and hire the best talen…

Jun 9, 2021

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Lead Product Manager - Developer Experience

Klaviyo

Full-time|On-site|Boston, MA

Role Overview Klaviyo is hiring a Lead Product Manager for Developer Experience based in Boston, MA. This position centers on improving the platform for developers, shaping both the vision and strategy behind Klaviyo’s developer products. The goal: make the developer journey intuitive and efficient, so teams can build and scale with confidence. What You Will Do Define and communicate the strategy for developer-focused products. Work with engineering, design, and marketing teams to gather requirements and set priorities. Own the product roadmap, ensuring projects align with the needs of the developer community. Advocate for a seamless, empowering developer experience throughout the product lifecycle. What Matters for Success Deep experience in product management, ideally with developer platforms or tools. Strong collaboration skills across technical and non-technical teams. Ability to influence product direction and deliver solutions that resonate with developers. Genuine interest in technology and improving how developers interact with products.

Apr 15, 2026

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Director of Product - Experience Strategy

SimpliSafe

Full-time|$201K/yr - $268K/yr|Hybrid|Boston, MA

About SimpliSafeAt SimpliSafe, we are dedicated to a straightforward mission: ensuring that every home is secure. We believe that safety should be accessible, intelligent, and effortless for all. Over the past decade, we have transformed home security through innovative hardware, professional monitoring, and a customer-centric philosophy. As we continue to expand our subscription services, enhancing customer engagement, retention, and sustainable revenue growth is pivotal to our long-term success.We promote a hybrid work environment that allows our teams to balance their time effectively between the office and home. Our hybrid model encourages collaboration in our modern office on two core days, usually Tuesday, Wednesday, or Thursday, with the flexibility to work remotely the rest of the week. This approach allows us to maximize productivity while enjoying the best of both worlds.Why Join Us?We are experiencing tremendous growth and success, which is why we are seeking intelligent, talented, and humble individuals who align with our values to help us revolutionize the home security industry and tirelessly pursue our mission of safeguarding every home.Role OverviewWe are looking for a Director of Product to spearhead Experience Strategy—a critical function responsible for shaping SimpliSafe's long-term product vision and delivering significant new features within our integrated product and customer marketing lifecycle organization. This role focuses on a 12-month-plus horizon, envisioning the future of the SimpliSafe protection experience, developing a strategic roadmap, and overseeing the successful launch of new capabilities. Once a new feature is implemented—be it a new service, a revamped experience, or an advanced intelligence feature—the Director will collaborate with the Revenue & Retention team to enhance and optimize it in alignment with subscriber value objectives.You will not only be tasked with strategic planning but also with executing the vision. Your contributions will manifest as tangible product features that the Activation & Adoption and Revenue & Retention teams can market, rather than mere presentations or frameworks. Success in this role means establishing a clear long-term direction for the organization, ensuring timely delivery of major capabilities, and achieving the customer lifetime value outcomes these capabilities are designed to support.Collaboration will be key as you work closely with the Director of Revenue & Retention, who manages in-market performance, and the Director of Activation & Adoption, who focuses on the initial subscriber experience, ensuring that all three areas contribute to a cohesive and differentiated protection experience.

Mar 31, 2026

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Product Experience Lead, Americas

Lovable

Full-time|On-site|Boston

OverviewWe are launching the Product Experience (PX) function at our Boston office and are seeking a visionary leader to spearhead this initiative. As the founding PX Captain, you will be responsible for assembling and nurturing a local PX team, establishing our campus talent pipeline, and ensuring that every user in the Americas enjoys the exceptional quality of experience that our European team currently provides. This role is ideal for someone who is well-integrated into the Boston ecosystem and possesses an entrepreneurial mindset to create something impactful from the ground up.Why Join Lovable?Lovable empowers individuals and organizations to create software using any programming language. From solo entrepreneurs to Fortune 100 companies, millions rely on Lovable to rapidly turn their raw ideas into tangible products. As a pioneer in a transformative shift in software development, this is a unique opportunity for you to redefine how the digital landscape operates. Our platform is already utilized by over 2 million users across 200+ countries, and we are just getting started.We are a compact, highly skilled team committed to building a company that defines a generation from our headquarters in Stockholm. We prioritize extreme ownership, rapid execution, and collaborative low-ego teamwork. We seek passionate individuals who are eager to make a significant impact.

Mar 30, 2026

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Product Experience Specialist at Lovable | Boston

Lovable

Part-time|On-site|Boston

Join Our Team as a Product Experience SpecialistLovable is on the lookout for enthusiastic Product Experience Specialists to help us establish our first Americas hub in Boston. In this pivotal role, you will provide exceptional support to our users, gather valuable product insights from real interactions, and contribute to the development of a new PX team that enhances our Americas operations. This position is perfect for individuals who are passionate about user experience and product innovation, enjoy solving complex challenges, and aspire to be part of a transformative company redefining software development.This role can be part-time or full-time and is ideally suited for students from Boston-area universities.Why Choose Lovable?At Lovable, we empower anyone to create software in any programming language. Our platform is utilized by a diverse range of users, from solo entrepreneurs to Fortune 100 companies, enabling millions to turn innovative ideas into functional products quickly. We are leading a transformative wave in software creation, offering you the unique chance to reshape the digital landscape. With over 2 million users across 200+ countries leveraging Lovable for business launches, workflow automation, and idea realization, our journey is just beginning.We are a small, high-caliber team based in Stockholm, committed to building a legacy company. We prioritize ownership, rapid execution, and collaborative spirit. We are looking for individuals who care deeply about their work, deliver quickly, and are eager to make a significant impact.What We’re SeekingUser-Centric Approach: You are a natural advocate for users and continuously seek ways to enhance their experience, paying attention to the important details.Effective Communicator: Whether through brief chat messages or extensive bug reports, your communication is friendly, clear, and to the point.Proficient Problem Solver: You maintain composure under pressure, think logically through challenging situations, and act swiftly to resolve user issues, even when faced with the unknown.Bonus: Experience in B2C SaaS customer support is advantageous.Bonus: Familiarity with Lovable and other AI tools is a plus.Your ResponsibilitiesBecome a Lovable Authority: Gain a thorough understanding of every facet of our product.Deliver Outstanding Support: Address a variety of user inquiries promptly and warmly across US time zones.Diagnose and Escalate Issues Effectively: Investigate bugs and unexpected product behavior, collaborating with the engineering team as necessary.

Mar 30, 2026

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Product Solutions Architect 3 - Digital Experience & Experimentation

Datadog

Full-time|$92K/yr - $177K/yr|Hybrid|Boston, Massachusetts, USA; New York, New York, USA

The Product Solutions Architecture (PSA) team serves as a technical force multiplier at Datadog. Our PSAs are domain experts who collaborate closely with Field teams on intricate customer use cases during both pre- and post-sales engagements. They scale their impact by creating reusable collateral like reference architectures, technical guides, and enablement materials. By relaying real-world customer insights back to the Datadog Product teams, PSAs play a vital role in influencing product roadmaps while promoting adoption, usage, and long-term customer success.The Digital Experience & Experimentation suite of products encompasses Product Analytics, Feature Flags, Experimentation, and Session Replay. This rapidly expanding segment at Datadog caters to a specific audience including product managers, digital experience teams, and product engineers dedicated to building and optimizing customer-facing applications. In your role as a Product Solutions Architect, you will work closely with Datadog customers and our Product team to architect solutions, implement best practices, and foster the adoption of our digital experience product suite within customer environments.At Datadog, we prioritize a positive office culture that nurtures relationships, encourages collaboration, and fosters creativity. We embrace a hybrid work model to enable our team members to achieve a work-life balance that suits their individual needs.

Mar 23, 2026

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Product Design Manager

Klaviyo

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Join Klaviyo as a Product Design Manager, where you will lead a talented design team in creating innovative and user-centric products. You will be responsible for driving the design vision, collaborating closely with cross-functional teams, and ensuring our products meet the highest standards of usability and aesthetic appeal. Your leadership will not only inspire creativity but also foster a culture of design excellence within the organization.

Mar 31, 2026

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Principal Product Marketing Manager

Nexthink

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Nexthink is not merely a software provider; we are the pioneers of the Digital Employee Experience (DEX) category. We are seeking a dynamic storyteller and strategic thinker to elevate our narrative and expand our market presence. This role offers you the chance to shape the conversations that define the industry, linking intricate technology to executive priorities, and showcasing our platform in ways that drive action. If you have a knack for transforming product attributes into compelling movements and messages, we want to connect with you. As the Principal Product Marketing Manager, you will spearhead the development and execution of our product positioning, messaging, and storytelling strategy for Nexthink’s DEX solutions. Your mission will be to translate complex technologies into engaging narratives that resonate with our target audiences—from IT leaders to C-suite executives—thereby fostering engagement, generating demand, and driving revenue.Key Responsibilities:Enhance Nexthink’s status as a DEX leader among analysts, press, partners, and executive audiences.Develop persona-driven narratives that appeal to a spectrum from IT operations to C-level executives, linking emotional triggers to crucial business outcomes.Create positioning strategies that distinguish Nexthink and elevate our entire portfolio in a rapidly changing market.Convert technical features into relatable, human stories that captivate customers and executives alike.Present to senior IT leaders and C-level audiences in a way that earns their trust and attention.Lead go-to-market (GTM) strategies for significant launches and cross-sell initiatives, ensuring alignment with Product, Sales, and Growth Marketing teams.Drive competitive positioning, pricing strategies, and value frameworks that accelerate adoption and revenue growth.Act with urgency to ensure that our messaging evolves in tandem with the speed of our engineering and product teams.Oversee the production of high-impact content, including solution briefs, ROI narratives, executive presentations, and customer case studies.Collaborate with Sales Enablement to equip field teams with the necessary tools and messaging to engage CIOs and IT leaders effectively.Stay ahead of industry trends and competitive changes to continuously refine our category narrative.Conduct persona research, customer interviews, and win/loss analyses to fine-tune positioning and GTM strategies.

Mar 13, 2026

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Member Experience Manager at Industrious | Boston

Industrious

Full-time|$71K/yr - $82K/yr|On-site|Boston

About the Company:Industrious stands as the leading provider of premium workplace-as-a-service solutions and is recognized for offering the highest-rated workplaces in the industry. Our mission centers on fostering exceptional workdays for teams across various sizes and stages, including our own. We believe that the essence of a great workday lies in the people alongside you and the challenges you tackle together. We seek individuals who think innovatively and flourish in a genuinely collaborative environment. We value fresh ideas and celebrate every success as a team. Our goal is to make a significant impact on the workplace experiences of our members.At Industrious, we believe that great days begin with authentic self-expression at work. The diversity of backgrounds, thoughts, and ideas is crucial for our success in creating exceptional workplace experiences for our members and for one another. We are dedicated to cultivating an inclusive and respectful atmosphere where individuality and uniqueness are cherished. You are recognized for who YOU are. We honor our team members as unique contributors who can achieve remarkable outcomes when collaborating as one cohesive unit.We take pride in being acknowledged as one of America’s 500 fastest-growing companies by Inc. Magazine in 2020 and recognized as one of Forbes’ Best Startup Employers.To explore more, visit www.industriousoffice.com/careers.About the Role:This is an in-person hospitality role, requiring presence on-site 5 days a week. Candidates must reside within a convenient commuting distance of Boston, MA. To assist with commuting, our compensation package offers excellent commuter benefits!As a Member Experience Manager, you will be the primary problem solver, momentum creator, and experience architect for our members. You’ll be the essential connector and a familiar face in the community. Managing your own location, you will leverage your business acumen to streamline details and communications for seamless operations. You can engage confidently with executives and are unafraid to ask questions when needed. Your enthusiasm for networking within the broader business ecosystem is evident. You take pride in representing Industrious in your local market, actively seeking potential members to provide them with an outstanding workday experience. Your innate curiosity drives your success in our consultative sales approach, allowing you to identify and address the unique needs of individuals. You orchestrate remarkable events and appreciate the hard work required behind the scenes to make them happen. Your passion for helping others is evident in everything you do.

Feb 12, 2026

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Maven AGI develops an enterprise AI platform that helps businesses improve customer service through conversational AI agents. Founded in July 2023 by leaders from HubSpot, Google, and Stripe, Maven connects fragmented systems and unifies knowledge sources to enable smarter, autonomous support. The company’s goal is to let people focus on creative work and relationship-building while AI handles complex, repetitive tasks. At Maven’s Boston headquarters, the Workplace Experience Manager shapes the in-office atmosphere and ensures daily operations run smoothly. This in-person position reports to the People team and typically requires being on site 3–4 days per week, with flexibility to increase to 5 days as needed. What you will do Oversee daily operations of the Boston office so employees have what they need to work effectively. Build and maintain relationships with building management and vendors, including catering, cleaning, maintenance, and security partners. Manage mail and package logistics, coordinating all incoming and outgoing deliveries. Keep the office organized, handling seating plans, facilities projects, and general upkeep.

Apr 22, 2026

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Apr 7, 2026

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CarGurus, Inc.

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Apr 1, 2026

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Experience Strategist

George P. Johnson Experience Marketing

Full-time|$75K/yr - $90K/yr|Hybrid|Boston, MA; New York, NY

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Jan 16, 2026

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Apr 17, 2026

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Apr 8, 2026

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Senior/Staff Product Manager

Semgrep, Inc.

Full-time|On-site|San Francisco, Boston, New York, Denver

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Apr 23, 2026

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Senior Product Manager, Salesforce

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