Product Implementation Manager at Tarro | Manila

TarroManila

On-site Full-time

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Experience Level

Manager

Qualifications

QualificationsProven experience in product implementation or a similar role. Strong analytical skills with an ability to interpret complex data. Excellent communication and interpersonal skills. Ability to manage multiple projects simultaneously and meet deadlines. Familiarity with restaurant operations and technology solutions is a plus.

About the job

Join Our Team as a Product Implementation Manager

At Tarro, we are dedicated to transforming the operational landscape for small brick-and-mortar restaurants. Our innovative suite of products integrates AI-enabled order processing, delivery solutions, payment systems, and point-of-sale software to empower restaurateurs. By bridging technology and human expertise, we aim to alleviate the challenges that small business owners face every day.

We prioritize our customers, working backward to ensure their success leads to our own. The restaurant sector in the US is a colossal $1 trillion market, yet it remains largely untapped by technology. While large chains have access to expensive solutions, we believe that smaller establishments should equally benefit from advanced technologies at a reasonable cost.

Tarro has enjoyed profitability for nearly a decade and has experienced a remarkable 5x growth in revenue over the past four years. As of our last funding round in mid-2022, we were valued at $450 million and have since seen substantial growth in customer acquisition, product development, and our team. Thousands of restaurants trust Tarro, helping us serve nearly 20 million customers. We are proud to be recognized by Built In as one of the top companies to work for in 2023.

To discover more about our culture, values, and how you can help empower mom-and-pop restaurants, please visit us here!

Role Overview

As a Product Implementation Manager, you will play a pivotal role in onboarding and maintaining our clients on the Tarro platform. You will oversee the initial setup and ongoing adjustments of each restaurant’s backend configuration. Your expertise is crucial, our success in supporting restaurants hinges on accurately translating their real-world operations into our platform’s functionalities.

Each restaurant is unique, and our system is designed for flexibility. This flexibility becomes valuable only when applied correctly. The Product Implementation team engages in two key phases of a restaurant’s backend configuration:

About Tarro

Tarro is at the forefront of empowering small restaurants through innovative technology solutions. Our mission is to level the playing field by providing affordable access to advanced operational tools that large chains benefit from. We pride ourselves on our growth, customer loyalty, and the impact we make in the restaurant industry.

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