Product Manager - Intake and Collaboration

Role Overview Alpaca Health is hiring an Intake & Authorizations Manager to oversee the intake and authorization processes for healthcare services. This fully remote role is open to candidates based in the United States. What You Will Do Lead a team responsible for processing patient authorizations and intake requests Ensure authorizations are handled accura…

Role Overview Otterbein seeks an Intake and Authorization Coordinator in Bellefontaine, Ohio. This position helps clients access care by managing the intake process and coordinating service authorizations. What You Will Do Process intake forms for new and existing clients Verify insurance details to support service approvals Ensure all activities comply with regulatory standards Maintain accurate records for each client Facilitate communication between clients and service providers What Matters Here Strong attention to detail Organizational skills to manage multiple tasks Commitment to timely and accurate work

The Ward Law Group, PL is seeking a dedicated and skilled Legal Intake Manager to join our esteemed team in Miami Lakes, FL. In this pivotal role, you will be responsible for overseeing the legal intake process, ensuring that potential clients receive exceptional service and that their cases are efficiently managed from the outset.This position requires a strong background in legal practices and excellent interpersonal skills, as you will be the first point of contact for clients seeking legal assistance. You will lead a team in assessing client needs, gathering necessary information, and guiding them through the intake process.

Block LLP blends deep experience in personal injury and liability law with a culture built on teamwork, accountability, and mutual support. The firm values efficiency and provides an environment where team members can develop and succeed together. Role overview The Intake Director will lead and strengthen the intake department, shaping it into a results-driven, conversion-oriented team. This role manages intake as a distinct business unit, focusing on both operational excellence and team development. What you will do Oversee and refine all intake operations, aiming to increase conversion rates from leads to signed clients. Develop and implement systems to support intake processes and team performance. Coach and nurture intake staff, fostering growth and accountability. Work closely with firm leadership to maximize the value and profitability of inbound leads. Requirements Proven experience managing or directing intake or similar operations, ideally within a legal or client-focused setting. Strong leadership and team development skills. Ability to design and improve systems that drive measurable results. Clear focus on converting qualified leads into clients.

Join our dynamic team at SportsMed Physical Therapy as an Intake Coordinator, where you will serve as the first point of contact for our valued patients. We are seeking a dedicated individual who is committed to excellence in customer service and is passionate about providing outstanding patient experiences. As the Intake Coordinator, your primary focus will be on the efficient processing of new patient referrals. You will be responsible for completing insurance verifications and prior authorizations, ensuring all documentation is accurate and entered promptly. This role offers significant growth opportunities within SportsMed Physical Therapy for the right candidate who demonstrates exceptional customer service skills. SportsMed Physical Therapy stands out as a premier physical therapy provider in the northeast, equipped with cutting-edge technology specifically designed for outpatient sports medicine and orthopedic care. Our mission is to foster a welcoming and patient-friendly environment across all our therapy centers. If you are motivated, personable, and customer-oriented, we would love to have you as part of our team to help us achieve this mission.

Join Block LLP as a seasoned Legal Intake Manager, where you will spearhead our intake department, guiding both in-person and remote team members. This crucial role demands a solid background in sales, legal intake, and team leadership, focusing on enhancing conversions, coaching performance, and upholding exceptional client service standards.The Legal Intake Manager plays a pivotal role in delivering a professional, empathetic, and sales-oriented experience to potential clients from their initial contact to sign-up.

CoreOne seeks an Authorization and Accreditation Lead based in McLean, VA. This role steers important compliance efforts and manages the full accreditation process for the organization. The Lead plays a key part in shaping strategies that help CoreOne meet regulatory requirements and maintain operational integrity. Responsibilities Coordinate and oversee all accreditation activities across the organization Develop and improve methods to support ongoing regulatory compliance Direct authorization protocols, ensuring accurate and consistent application Promote strong compliance practices that protect and advance CoreOne’s operations

AHS Community Health Center in San Leandro, CA is hiring an Intake & Outreach Manager (Registered Nurse) to support healthcare access for underserved populations. This role combines clinical expertise, leadership, and community outreach. Key responsibilities Lead outreach programs that connect individuals and families with essential health services Develop and improve intake procedures to make patient access more efficient Promote health education efforts throughout the community Establish and maintain relationships with local partner organizations Requirements Active Registered Nurse (RN) license Background in community health or outreach is preferred Strong communication and organizational abilities

Join our dynamic team as a Prior Authorization Clerk at Healthcare Support Staffing. In this pivotal role, you will be responsible for managing the prior authorization process, ensuring that patients receive the necessary approvals for their medical procedures. Your keen attention to detail and commitment to excellent customer service will be essential in navigating insurance requirements and facilitating timely care for our patients.

Join Abby Care as a Payer Authorization Operations Manager!At Abby Care, we are dedicated to transforming family caregiving by creating innovative solutions for over 50 million unpaid family caregivers in the U.S. Our mission is to empower these caregivers by providing them with the training and employment opportunities they need to be compensated for the essential care they provide at home.We are pioneering a tech-driven, family-centric care platform that enhances the delivery of care, improves health outcomes, and offers an exceptional experience across the nation.As we expand our mission, we are in search of passionate individuals to join our team. Supported by leading insurance plans, healthcare providers, and community organizations, and backed by top, mission-driven venture capitalists, we strive to make a difference for families throughout the country.The RoleWe are seeking a detail-oriented and passionate Payer Authorization Operations Manager for a full-time remote position based in Denver, Colorado. You will play a pivotal role as a strategic authorization operator, simplifying complex Colorado LTSS and LTHH requirements to ensure seamless patient care. Your expertise in navigating Colorado Medicaid systems will be critical in building trust with case managers, internal stakeholders, and HCPF to guarantee uninterrupted services for vulnerable populations.Key Responsibilities:Master Colorado's LTHH landscape: Lead the authorization operations for Colorado's HCBS waiver programs (CHCBS, EBD, SLS, CES, CFC) and Long Term Home Health services, ensuring full compliance with HCPF policies and ColoradoPAR system requirements.Oversee end-to-end prior authorization: Manage the prior authorization process and lead a team of Doc Collectors and Re-Authorization Associates, ensuring current knowledge of payer requirements and adherence to all guidelines and timelines.Manage Reauthorizations: Develop and oversee the reauthorization submission process for Colorado's waiver programs and Long Term Home Health services to prevent any lapse in patient care.Internal Coordination: Serve as an expert during appeals processes, assisting families as needed while coordinating with internal teams to troubleshoot authorization issues affecting the revenue lifecycle.

Silna Health (silnahealth.com) is an innovative health technology firm dedicated to optimizing eligibility and benefit verification along with prior authorization processes for specialty healthcare providers. Our mission is to enhance the patient financial clearance experience, allowing providers to focus more on delivering exceptional care. Based in New York City, we proudly serve clients nationwide.We are seeking a proactive ABA (Applied Behavior Analysis) Authorization Specialist to partner closely with our ABA healthcare providers. This unique role involves completing prior authorizations and related tasks on behalf of our clients while collaborating with the Silna Product team to automate various aspects of the prior authorization process.

About Finch LegalAt Finch, we believe that every American household should have access to legal counsel during life’s pivotal moments. Our mission is to transform the landscape of justice, making it more accessible through innovative solutions. Specializing in consumer law, we prioritize our clients by automating administrative tasks, beginning with personal injury cases.Since our inception in April, Finch has experienced exponential growth, expanding by tenfold and currently supporting top law firms nationwide with pre-litigation services. Our unique blend of skilled operators and cutting-edge AI technology allows us to efficiently manage intake, claim openings, medical record requests, police reports, lien management, and more.Supported by prestigious investors such as Sequoia and Redpoint, along with industry leaders from companies like DoorDash and Ironclad, we are redefining how legal services are provided to everyday Americans. We are on the lookout for outstanding operators to join us in scaling this initiative across the nation.This RoleAs a Legal Intake Specialist, you will be the first point of contact for potential clients reaching out to Finch. Your role will involve building trust quickly, qualifying cases, and facilitating a smooth and prompt signing process for eligible clients. You will be part of our dedicated 24/7 team, serving as the frontline of Finch’s exceptional client experience.Your Responsibilities:Respond to incoming calls with empathy and professionalism.Evaluate cases to confirm eligibility based on established criteria.Assist clients throughout the sign-up process and secure necessary retainers.Efficiently transition cases to attorneys and lead paralegals, ensuring all information is accurate and complete.Collaborate with your team to maintain high responsiveness, fostering trust with every partner.Your Team: Legal OperationsOur Legal Operations team is dedicated to delivering outstanding results for our law firm partners and their clients. We are assembling a group of the top 1% of legal operators from across the country, equipping them with next-generation technology to enhance client service with greater empathy.You May Be a Great Fit If You:Have over 5 years of experience in client-facing roles, preferably within the legal sector.Are an exceptional communicator, capable of establishing trust rapidly.Remain composed and focused in high-pressure situations.Are flexible regarding work hours, including availability for evenings and weekends.

Join Spotify as an Associate Marketing Manager for Authors, where you'll play a pivotal role in connecting authors with a broader audience through innovative marketing strategies. This position offers a unique opportunity to collaborate with cross-functional teams and leverage data-driven insights to enhance author engagement and visibility.

Join our dynamic team at Local Infusion as an Intake Coordinator in Freehold, NJ. In this pivotal role, you will be the first point of contact for patients and their families, ensuring a seamless onboarding experience. You will gather essential information, coordinate appointments, and serve as a liaison between patients and healthcare providers. Your compassionate approach and dedication to patient care will be vital in enhancing our services.

Role Overview The Intake Specialist at Vail Health Hospital supports patients and families as they begin their care journey. This position is based in Edwards, Colorado. Key Responsibilities Handle patient intake processes with attention to detail and efficiency. Document patient information accurately and on time. Deliver helpful, courteous service to patients and their families. Work closely with healthcare professionals to support clear communication and coordinated care.

Join Oscar as a Senior Product Manager for our Authorization Services team. Here at Oscar, we are pioneering a transformative approach to healthcare, crafting a cutting-edge health insurance experience that prioritizes our members' needs. Founded in 2012, Oscar stands out as the first health insurance company constructed around a robust technology platform, striving to create a system that feels as supportive and attentive as a family doctor. About the Role: We are seeking a dynamic Senior Product Manager to revolutionize the authorization process in healthcare—an area fraught with complexity, delays, and inefficiencies. Your mission is to streamline the prior authorization experience, alleviating burdens for members and providers while reducing costs for payers. As part of the Authorization Services team, you will help shift utilization management from a reactive approval process to a proactive, intelligent system that directs members to the appropriate care, potentially eliminating the need for manual authorizations entirely. This role is pivotal to Oscar's next phase of innovation, offering a unique opportunity to leverage AI in enhancing core healthcare workflows. You will develop scalable decision-making systems such as auto-approvals, intelligent routing, and proactive guidance, ultimately enhancing the experiences of both members and providers while driving significant cost efficiencies. You will report directly to a Staff Product Manager. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with three in-office days per week. Thursdays are mandatory in-office days for team meetings and events, while your other two days can be tailored to fit your schedule. #LI-Hybrid Pay Transparency: The base salary for this role ranges from $163,944.00 to $215,176.50 annually. This position also includes comprehensive employee benefits, access to Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

About Finch LegalAt Finch Legal, we believe that every household in America deserves accessible legal counsel during life's pivotal moments. Our mission is to revolutionize the accessibility of justice through innovative technology and client-centric approaches, particularly in personal injury law.Since our launch in April, we have experienced remarkable growth, expanding our operations tenfold and now serving as the backbone for leading law firms nationwide in pre-litigation processes. By leveraging expert operators and cutting-edge AI, we streamline intake procedures, claim openings, and manage medical records, police reports, and lien management, ensuring a seamless client journey.Supported by prominent investors such as Sequoia and Redpoint, along with notable founders and CEOs from companies like DoorDash, Ironclad, and Digits, we are redefining the legal landscape to better serve everyday Americans. We invite exceptional individuals to join our mission as we scale our operations across the country.This RoleAs a Legal Intake Specialist, you will be the initial point of contact for potential clients, playing a crucial role in establishing trust and confirming case eligibility. Your expertise will ensure that every client has a smooth and efficient onboarding experience. This position is part of our dedicated 24/7 team, serving as the frontline of Finch's client interactions.Your Responsibilities:Respond to incoming calls with professionalism and empathy.Evaluate cases to determine eligibility based on established criteria.Assist clients throughout the sign-up process and facilitate retainer agreements.Transfer case files to attorneys and lead paralegals with accurate and comprehensive information.Collaborate with team members to maintain quick response times and build trust with every partner.Your Team: Legal OperationsThe Legal Operations team is committed to delivering outstanding results for our law firm partners and their clients. We are assembling a team comprised of the top 1% of legal operators, equipped with advanced technology to enhance client service with compassion and efficiency.Ideal Candidate Profile:Possess 5+ years of experience in client-facing intake or sales roles, preferably within the legal sector.Demonstrate excellent communication skills with the ability to quickly establish rapport.Maintain composure and focus in high-pressure situations.Willingness to work flexible schedules, including evenings and weekends.

As an Authorization Coordinator at Woundlocal, you will play a critical role in facilitating patient care by managing insurance authorizations efficiently. Your key responsibilities will include:Responding to incoming referrals, verifying demographic and insurance details, and evaluating the organization's capability to meet patient needs.Retrieving and securing insurance authorizations while meticulously documenting all interactions in accordance with company policies.Reviewing authorizations to ensure accurate coding, including modifiers and coverage requirements.Requesting, tracking, and obtaining pre-authorizations from various insurance carriers.Collaborating closely with the Billing Department to update accounts and manage authorization-related activities.Assisting with denial resolutions by procuring necessary clinical information, ICD-10 coding, or other details to rectify errors.Communicating effectively with referral sources, patients, and internal teams to resolve issues and offer alternative resources when necessary.Conducting courtesy follow-ups, participating in training sessions, and ensuring compliance with organizational policies and values.Maintaining comprehensive charts, records, and databases pertaining to patient authorizations.Staying updated on authorization requirements across all payers and regulatory guidelines.If you are looking for a dynamic workplace that fosters growth, learning, and a fun atmosphere, Woundlocal is the perfect fit for you. We pride ourselves on our exceptional team and the unique culture we cultivate!

About Us: At Amazing Care Home Health Services, we believe that our employees and patients are the cornerstone of our success. Since our inception in 2004, we have championed a culture that values support, empowerment, and recognition. This commitment to our team translates into exceptional care for our patients, ensuring a compassionate, accountable, and quality-driven environment.We specialize in delivering high-quality, in-home care tailored to the unique needs of individuals and families. Our dedicated team collaborates closely with clinicians, caregivers, and operational staff to guarantee that our patients receive prompt and personalized support. Integrity, collaboration, and ownership are the guiding principles of Amazing Care.We are proud to uphold our ARTIE values—Accountability, Recognition, Teamwork, Integrity, and Excellence—every day.Role Overview: We are on the lookout for an exceptionally organized and proactive Intake Coordinator to join our dynamic Intake team at Amazing Care. In this pivotal role, you will handle a substantial volume of incoming referrals, meticulously collect and validate client information, and collaborate closely with internal teams to facilitate timely onboarding and service delivery. Your contributions will be essential in maintaining the accuracy of our intake processes, ensuring smooth referral flow, and enhancing operational efficiency in a fast-paced, metrics-driven environment. To thrive in this role, you must possess keen attention to detail, adeptly manage competing priorities, and demonstrate consistent follow-through, all while enjoying ample opportunities for professional growth.