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Product Support Engineer

ExegyManila
On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess strong analytical skills, a proactive attitude towards learning, and a desire for career advancement. Experience in technical support or a related field is preferred but not mandatory.

About the job

About Exegy

Exegy is at the forefront of intelligent market data solutions, advanced trading systems, and cutting-edge technology. As a reliable partner to the entire financial ecosystem, including buy-side and sell-side firms, exchanges, and technology providers, Exegy is committed to delivering exceptional service and innovative solutions globally.

With headquarters in St. Louis and regional offices across North America, Europe, and Asia Pacific, Exegy is well-positioned to provide world-class support and managed services to a prestigious clientele of financial market participants.

Job Summary

In this dynamic role, you will analyze data usage for our clients while collaborating closely to ensure they fully understand our product offerings. You will assist in client training, represent Exegy at meetings, compile reports for market data clients, manage client installations and migrations, create custom reports, and address technical inquiries. Your input will also guide potential software enhancements based on client feedback. This role is not just a job; it’s a path to understanding the complexities of capital markets and offers significant opportunities for career growth.

Work Schedule: U. S. hours

About Exegy

Exegy excels in providing intelligent market data and trading solutions, serving a diverse range of clients in the financial sector. We pride ourselves on our innovative technology and dedicated service, empowering our clients to excel in capital markets.

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