Product Support Manager

KeyloopVietnam

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Manager

Qualifications

Key Responsibilities:Oversee the daily operations of the support team. Ensure efficient resolution of customer issues. Develop and implement support strategies to enhance customer satisfaction. Foster a culture of continuous improvement within the team. Required Qualifications:Proven leadership experience in a customer support role. Excellent communication and interpersonal skills. In-depth knowledge of Keyloop's product offerings. Ability to analyze data to improve customer support processes.

About the job

Keyloop connects car dealers, manufacturers, technology providers, and consumers.

We enable automotive dealers and manufacturers to embrace the digital age by delivering innovative technologies that enhance car sales for our clients, while making the car buying and ownership experience exceptional for their customers.

Our state-of-the-art technology integrates our clients' systems, departments, and locations. We offer an open technology platform that is redefining the automotive industry for the future. Leveraging data, we assist our clients in optimizing efficiency, boosting profitability, and providing remarkable experiences for their customers.Are you ready to join us?

The Product Support Manager will lead the daily operations of the support team, ensuring prompt and effective resolution of customer inquiries. This role demands exceptional leadership, outstanding communication skills, and a profound understanding of Keyloop's products and services. The Product Support Manager will devise and implement support strategies, policies, and procedures aimed at enhancing the overall customer experience and driving continuous improvement within the support function.

About Keyloop

Keyloop is at the forefront of digital transformation in the automotive industry, empowering automotive dealers and manufacturers with cutting-edge technology. Our innovative solutions bridge the gap between various stakeholders in the car buying process, enhancing efficiency and customer satisfaction.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

1 - 20 of 491 Jobs

Search for Associate Product Manager

491 results

Select all on this page (20)

Apply

Junior Product Manager

AvePoint

Full-time|On-site|Hanoi, Hanoi, Vietnam

Job DescriptionAs a Junior Product Manager at AvePoint, you will play a pivotal role in shaping our product offerings. Your key responsibilities will include:Conducting comprehensive requirements analysis and developing Product Requirement Documents (PRD).Defining the product release scope and creating a roadmap, ensuring effective tracking in JIRA.Collabora…

Mar 26, 2026

Apply

Junior Product Manager

AvePoint

Full-time|On-site|Da Nang, Da Nang, Vietnam

Job OverviewAs a Junior Product Manager at AvePoint, you will play a key role in shaping our product offerings by conducting thorough requirement analyses and crafting Product Requirement Documents (PRDs). You will collaborate with local and remote R&D teams to define product release scopes and roadmaps, ensuring that our features meet customer needs effectively.Key ResponsibilitiesConduct comprehensive requirement analyses and develop PRDs.Outline product release scopes and roadmaps while tracking progress on Product Board and JIRA.Collaborate closely with R&D teams to develop and finalize feature UI and logic designs.Engage with design, development, testing, and documentation teams throughout the development process to ensure customer satisfaction.Deliver product demonstrations to field teams and work with cross-functional teams for successful product launches.Gather and analyze product feedback to drive continuous improvement.

Mar 4, 2026

Apply

Senior Product Manager - Sourcing

On Running

Full-time|On-site|Ho Chi Minh City

In BriefJoin a dynamic team of strategic product leaders at On Running, where we collaborate with essential business functions, including R&D, Design, Sourcing, and Supply Chain, to create the platforms and systems that fuel our growth. As a valued team member, you will play a pivotal role in driving transformative changes and making a meaningful impact on the future of one of the most innovative brands in the world. Your Mission In the role of Senior Product Manager for Sourcing, you will be the primary architect of our supplier-focused technology, reshaping how we engage with our global supplier network. Your mission encompasses defining the vision, strategy, and technological roadmap for our sourcing domain, including supplier onboarding, communication, and data management. Your contributions will significantly enhance our operational efficiency, supplier relationships, and capacity to scale sourcing capabilities for the future. Core Responsibilities: Product Vision & Strategy: Spearhead and take ownership of the product strategy for the supplier platform. Ensure alignment across teams regarding the product's objectives and purpose, consistently utilizing the strategy to inform daily decisions and priorities. Process Analysis & Re-engineering: Evaluate and map existing sourcing and procurement processes to uncover significant improvement opportunities, ensuring the new platform enhances efficiency. Technical & Architectural Alignment: Collaborate with principal engineers to ensure the chosen platform is compatible with our existing technical infrastructure and long-term architectural vision. You will identify and prioritize technical, functional, and quality issues. Stakeholder & Supplier Collaboration: Engage closely with internal teams (Sourcing, product development, and product operations) and directly with external suppliers to gain a deep understanding of their workflows, challenges, and needs. Foster trust and healthy cross-functional relationships. Requirements Definition: Transform business needs and user insights into comprehensive product requirements, functional user stories, and acceptance criteria. Backlog Management & Prioritization: Own and prioritize the product backlog, breaking down features into manageable tasks.

Mar 4, 2026

Apply

Assistant Manager of Production

Avery Dennison Corporation

Full-time|On-site|Thành phố Hồ Chí Minh

As the Assistant Manager of Production at Avery Dennison, you will play a pivotal role in overseeing and enhancing our production processes. You will collaborate with various teams to ensure the production line operates efficiently and meets quality standards. Your leadership will be essential in driving continuous improvement initiatives and fostering a safe work environment. We are looking for an innovative thinker who thrives in a dynamic setting.

Dec 16, 2024

Apply

Product Support Manager

Keyloop

Full-time|On-site|Vietnam

Keyloop connects car dealers, manufacturers, technology providers, and consumers.We enable automotive dealers and manufacturers to embrace the digital age by delivering innovative technologies that enhance car sales for our clients, while making the car buying and ownership experience exceptional for their customers. Our state-of-the-art technology integrates our clients' systems, departments, and locations. We offer an open technology platform that is redefining the automotive industry for the future. Leveraging data, we assist our clients in optimizing efficiency, boosting profitability, and providing remarkable experiences for their customers.Are you ready to join us? The Product Support Manager will lead the daily operations of the support team, ensuring prompt and effective resolution of customer inquiries. This role demands exceptional leadership, outstanding communication skills, and a profound understanding of Keyloop's products and services. The Product Support Manager will devise and implement support strategies, policies, and procedures aimed at enhancing the overall customer experience and driving continuous improvement within the support function.

Feb 25, 2026

Apply

Associate Manager, Ecommerce Planning

WPP Media

Full-time|On-site|Ho Chi Minh City, Vietnam

Role Overview WPP Media is hiring an Associate Manager, Ecommerce Planning based in Ho Chi Minh City, Vietnam. This position focuses on shaping and executing ecommerce strategies that support business growth and improve customer experiences. What You Will Do Lead the planning and rollout of ecommerce projects from concept to completion. Work closely with teams across the company to design strategies that meet business goals. Drive initiatives aimed at growing ecommerce performance and strengthening customer engagement. Location Ho Chi Minh City, Vietnam

Apr 17, 2026

Apply

Dynamic Product Manager Opportunity with Carousell Group

Carousell Group

Full-time|On-site|Ho Chi Minh City

Join Carousell Group as a Product Manager in the vibrant city of Ho Chi Minh City! We are looking for a passionate individual who thrives in a fast-paced environment and has a strong background in product management. In this role, you will lead the development and enhancement of our product offerings, working closely with cross-functional teams to ensure alignment with our user needs and business goals.

Mar 30, 2026

Apply

Lead Technical Product Manager (Hybrid) - Da Nang

nimble

Full-time|Hybrid|Da Nang, Đà Nẵng, Vietnam

About NimbleNimble is at the forefront of tackling our clients' most challenging business hurdles through innovative technology solutions. We proudly collaborate with ambitious enterprises globally, forging long-term impacts through our work. If you’re eager to advance your career, tackle demanding projects, and leverage top-tier tools and methodologies, Nimble is the ideal place for you!Our Core ValuesExtreme Ownership: We treat our clients’ businesses as if they were our own.Bias for Action: Execution is key. We act decisively and prioritize swift actions to achieve results.Intensity: We approach challenges with vigor and focus, achieving results through committed actions.Pragmatism: We focus on practical, straightforward solutions that yield results, creatively addressing complex challenges.Outcome Over Process: Our aim is to achieve significant outcomes; processes help us replicate success, but meaningful results are our guiding star.Truth Seeking: We pursue truth with intellectual honesty, critical thinking, and data-driven reasoning.What You Will DoOversee project timelines and ensure your team's output aligns with expectations, managing backlogs effectively and planning development trajectories sensibly.Identify new projects by understanding user pain points and expectations, and outline solutions or innovations through user experience.Draft user stories, manage and refine backlogs, and plan development sprints.Ensure high quality in the products and features being developed.Review UX/UI designs for consistency and effectiveness.Assist the Engineering team with implementation support.Engage with external stakeholders, gathering feedback and defending product decisions.Evaluate your team’s outputs, both internal (for Nimble) and external (for clients).Support the sales team in evaluating potential product development projects and associated risks.Mentor team members, providing guidance and support for their growth as Product Managers.Report insights and updates to the Chief Product Officer.Contribute to defining the strategic direction of the Product team.Assist in recruitment efforts and the hiring process.Lead and identify new initiatives.

Feb 23, 2026

Apply

Global Product and Accreditation Manager - Forest Management Certification

SGS

Full-time|On-site|Bình Chánh

Main Purpose of the Job:The Global Product and Accreditation Manager will oversee the SGS Global Forest Management Certification operations, specifically managing FSC Forest Management accreditation and supervising local PEFC FM accreditations. This role is pivotal in supporting the Global Forestry Team to foster the development and expansion of the Forest Management business.Reporting Structure:This position reports directly to the Global Head of Forestry and Nature.Key Responsibilities:Drive the global development of the Business Assurance (BA) Forest Management certification business for FSC FM and PEFC FM.Oversee FSC Forest Management accreditation and provide support for local PEFC FM accreditations.Coordinate and manage accreditation body audits, ensuring timely resolution of findings.Handle complaints and appeals following SGS policies and accreditation requirements.Prepare documentation and information for Advisory Board meetings.Ensure certification competence through auditor approvals and technical sign-offs.Monitor quality management activities and the performance of SGS affiliates.Conduct internal technical audits aligned with the global internal audit plan.Oversee Level 1 (L1) audits pertinent to accreditations.Conduct technical reviews of certification reports for compliance with accreditation standards.Provide technical support and guidance to SGS affiliates.Maintain accurate records in compliance with accreditation requirements.Ensure continued accuracy of the FSC database.Adhere to quality and safety standards set by the SGS management system.Perform FSC Forest Management audits as required.Execute additional reasonable tasks as assigned by the direct line manager.Specific Authorities:Terminate use of any equipment posing safety risks or entering hazardous environments without proper knowledge and protection, reporting such situations to higher authorities.Cease activities affecting service integrity and report to higher authorities for further action.Initiate formal improvement requests upon system deviations or identification of possible enhancements.

Mar 3, 2026

Apply

Product Manager - OpenData (Vietnam)

Veeva Systems Inc.

Full-time|Hybrid|Vietnam - Hanoi

Veeva Systems is a mission-driven organization and a leader in the industry cloud space, dedicated to accelerating the delivery of therapies to patients in the life sciences sector. As one of the fastest-growing SaaS companies ever, we achieved over $3 billion in revenue last fiscal year, with immense growth opportunities on the horizon. Our core values at Veeva—Do the Right Thing, Customer Success, Employee Success, and Speed—guide everything we do. We made history in 2021 by becoming a public benefit corporation (PBC), ensuring a balance among the interests of our customers, employees, society, and investors. As a Work Anywhere company, we empower you to work from home or in the office, enabling you to thrive in your preferred environment. Join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.The Role The OpenData team at Veeva is rapidly expanding its product offering across Asia, and we are in search of an innovative and dynamic Product Manager to lead our OpenData initiatives in Vietnam.OpenData's vision is to enhance the life sciences industry’s connection with healthcare ecosystems to improve patient care. Our product delivers comprehensive reference and profile data on crucial healthcare elements, along with the insights necessary for industry players.As the Product Manager for Vietnam, you will spearhead the product's deployment in the region. Your responsibilities will encompass defining the Product Strategy and Feature Roadmap for OpenData, with a strong emphasis on product excellence and customer success. Your intuition and experience will be key in shaping product direction and strategy in your market. Additionally, you will collaborate closely with OpenData leadership to implement the product roadmap and manage the team effectively.This position demands creative problem-solving skills, the ability to forge strategic market relationships, and strong leadership capabilities. You will mentor and guide the product development team to ensure the delivery of a high-quality product. Collaborating with our commercial teams, you will determine suitable marketing activities for the product, and leverage analytics to support customer success with our offerings.This position is based in Vietnam. Eligible candidates must possess legal authorization to work in Vietnam.

Jun 21, 2022

Apply

Associate Manager, Media Planning

WPP Media

Full-time|On-site|Ho Chi Minh City, Vietnam

WPP Media, part of WPP, supports global brands with media planning, data, and insights. The team uses WPP Open and Open Intelligence to help clients understand their media investments and design creative solutions at scale. More details can be found at wppmedia.com. Role overview The Associate Manager, Media Planning is based in Ho Chi Minh City and plays a key role in guiding client media investments. The position emphasizes building effective strategies, managing campaign execution, and contributing to team development through thoughtful planning and delivery. Main responsibilities Client advisory: Act as the primary contact for clients regarding media strategy, planning, and campaign performance. Strategic planning: Create media strategies and integrated campaign plans aligned with client business goals, using data to support recommendations. Campaign management: Oversee campaigns from the initial brief through execution and post-campaign analysis for assigned brands. Performance and analytics: Use analytics tools to monitor campaign outcomes and provide insights to refine future planning.

Apr 28, 2026

Apply

Production Manager at Avery Dennison | Long An

Avery Dennison Corporation

Full-time|On-site|Long An

The Production Manager is pivotal in driving the manufacturing activities within the assigned production department, ensuring that our products meet the highest quality standards. This role is responsible for coordinating efforts to achieve daily productivity targets while minimizing scrap and maintaining safety.- Lead, organize, and inspire a rotating shift production team to meet objectives related to safety, customer service, quality, productivity, and cost management.- Oversee team resources to adhere to production schedules, encompassing preproduction processes such as daily planning, material preparation, quality gates, and troubleshooting activities.- Analyze production outcomes against objectives using Production Reports and implement gap analysis and corrective measures as necessary.- Spearhead the Global Performance Management System (GPS) initiatives within the production team.- Drive special ELS Kaizen projects aimed at process improvement, total productive maintenance (TPM), and cost-saving measures across production areas.- Represent Avery Dennison RBIS Vietnam in regional and global projects and communities.

Mar 7, 2026

Apply

Senior Technical Product Manager - Hybrid Opportunity in HCMC

nimble

Full-time|Hybrid|Ho Chi Minh City, Hồ Chí Minh, Vietnam

About NimbleNimble is dedicated to tackling our clients' most complex business challenges through innovative technology solutions. We collaborate with some of the world's most ambitious companies to create a lasting impact through our work. If you are eager to grow, take on challenging projects, and utilize the best tools and practices, Nimble is the perfect environment for you!Our Core ValuesExtreme Ownership: We treat our clients’ businesses as if they were our own.Bias for Action: We prioritize swift execution and decisive action to achieve results.Intensity: We approach challenges with high energy and focus, ensuring impactful results through committed actions.Pragmatism: We emphasize practical solutions that yield results and tackle complex challenges creatively.Outcome Over Process: Our focus is always on achieving meaningful outcomes, while processes help us replicate successful strategies.Truth Seeking: We pursue truth with intellectual honesty and critical thinking.What You Will DoEnsure the highest quality of our web and mobile applications, surpassing client expectations.Effectively manage the product lifecycle from specification through delivery and maintenance.Align the product vision with client teams and stakeholders for cohesive execution.Maintain continuous communication with our clients.Prepare product specifications, define user stories for developers, design test cases, and conduct feature testing.Collaborate with management to define internal processes and initiatives to fulfill the company’s mission.Identify opportunities that contribute to sustained long-term revenue from managed accounts.Work alongside the sales team in the pre-sales process, including scoping and solution design.

Dec 3, 2025

Apply

Associate Manager, Programmatic Performance

WPP Media

Full-time|On-site|Ho Chi Minh City, Vietnam

Role Overview WPP Media is hiring an Associate Manager, Programmatic Performance in Ho Chi Minh City, Vietnam. This role focuses on shaping and executing programmatic advertising strategies to support client goals. What You Will Do Work closely with cross-functional teams to improve digital marketing efforts Analyze campaign data and surface insights to guide optimizations Help ensure programmatic campaigns consistently achieve client performance targets What Matters Here Strong analytical skills for interpreting campaign data Ability to collaborate with multiple teams Focus on delivering actionable recommendations to improve results

Apr 18, 2026

Apply

Lead Technical Product Manager - Hybrid (HCMC) with Visa and Relocation Package

nimble

Full-time|Hybrid|Ho Chi Minh City, Hồ Chí Minh, Vietnam

About NimbleNimble is dedicated to tackling our clients' most challenging business obstacles through innovative technology solutions. We collaborate with some of the most ambitious organizations worldwide, creating lasting impacts with our work. If you are eager to advance your career while engaging in challenging projects and utilizing cutting-edge tools and methodologies, Nimble is the ideal workplace for you!Our Core ValuesExtreme Ownership: We treat our clients' businesses as if they were our own.Bias for Action: Execution is key; we act promptly, prioritize decisiveness, and maintain a strong focus on delivering tangible results.Intensity: We approach challenges with vigor and focus, achieving results through bold and committed actions.Pragmatism: Our approach emphasizes practical, straightforward solutions that yield results, enabling us to creatively navigate complex challenges.Outcome Over Process: We consistently aim for impactful outcomes, ensuring that meaningful results guide our efforts. While processes help us replicate success, our ultimate aim is significant achievements.Truth Seeking: We pursue truth with intellectual integrity, sharp critical thinking, and fact-based reasoning.Your ResponsibilitiesIn this dynamic role, you will encounter a variety of challenges daily, including:Overseeing your team's projects, ensuring they progress as planned, backlogs are effectively managed, and development strategies are practical.Identifying new project opportunities, understanding user pain points and expectations, and determining how to address challenges or innovate through user experience.Crafting user stories, managing backlogs, and planning development sprints.Ensuring the quality of developed products and features.Reviewing UX/UI designs.Assisting Engineering with implementation efforts.Engaging with external stakeholders, gathering their feedback, and justifying your product decisions.Evaluating your team’s output, both internal (assets for Nimble) and external (client assets).Supporting the sales team in evaluating potential product development projects, identifying risks, and overcoming challenges.Mentoring team members to foster their growth as Product Managers.Reporting insights to the Chief Product Officer and contributing to the strategic direction of the Product team.

Apr 10, 2026

Apply

Lead Technical Product Manager (HCMC, Hybrid) - Relocation Package Available

Nimble

Full-time|Hybrid|Ho Chi Minh City, Hồ Chí Minh, Vietnam

About NimbleNimble is dedicated to tackling our clients' most pressing business challenges through innovative technology solutions. We collaborate with ambitious enterprises globally to create lasting impacts. If you're eager to grow, work on intriguing products, and utilize state-of-the-art tools and best practices, Nimble is your ideal workplace!Our Core ValuesExtreme Ownership: We treat our clients’ business as if it were our own.Bias for Action: We prioritize action and decisiveness to achieve results swiftly.Intensity: We approach challenges with focus and energy, driving results through committed actions.Pragmatism: We opt for practical solutions that effectively address complex problems.Outcome Over Process: Our focus is on achieving meaningful outcomes that matter, guided by effective processes.Truth Seeking: We strive for truth through intellectual honesty and critical reasoning.Your ResponsibilitiesOversee team projects, ensuring alignment with expectations, effective backlog management, and sound development plans.Identify new projects, understanding user pain points and expectations, and developing approaches to innovate user experience.Create user stories, manage backlogs, and plan development sprints.Ensure the quality of developed products and features.Review UX/UI designs critically.Assist the Engineering team during implementation phases.Engage with external stakeholders to gather feedback, while justifying product decisions.Evaluate your team’s outputs, both internal and for clients.Support sales teams in evaluating potential projects and associated risks.Mentor team members, providing guidance for their growth as Product Managers.Report insights to the Chief Product Officer.Contribute to defining the strategic direction of the Product team.

Dec 3, 2025

Apply

Senior Technical Product Manager - Da Nang (Hybrid) - Visa & Relocation for Expats

nimble

Full-time|Hybrid|Da Nang, Đà Nẵng, Vietnam

Join Nimble: Where Technology Meets InnovationAt Nimble, we are dedicated to overcoming our clients' toughest business challenges through innovative technology solutions. Our partnerships with ambitious companies worldwide create long-lasting impacts, and we are seeking individuals who are eager to grow alongside us. If you thrive in a dynamic environment and wish to contribute to challenging products using top-tier tools and practices, Nimble is the place for you!Our Core ValuesExtreme Ownership: We treat our clients' businesses as if they were our own.Bias for Action: We prioritize swift execution and decisive actions to achieve results.Intensity: We approach challenges with high energy and focus, ensuring impactful results.Pragmatism: We aim for practical solutions that effectively address complex challenges.Outcome Over Process: Our focus is on delivering meaningful outcomes that drive success.Truth Seeking: We adhere to intellectual honesty and critical thinking in our endeavors.Your RoleEnsure exceptional quality in our web and mobile applications, exceeding client expectations.Manage the complete product lifecycle, from specification to delivery and maintenance.Align product vision with client teams and stakeholders effectively.Maintain continuous communication with clients to foster strong relationships.Prepare comprehensive product specifications and define user stories for development.Collaborate with management to define internal processes that support our mission.Identify growth opportunities and contribute to sustained revenue from managed accounts.Work with the sales team during the pre-sales process, including scoping and solution design.

Feb 23, 2026

Apply

Project Manager - New Product Introduction

Ajax Systems

Full-time|On-site|Hanoi

Join Ajax Systems, a renowned international technology company and Europe's largest manufacturer of security systems. Our Ajax products are trusted by over 4.5 million end-users and 330 thousand PRO users across more than 180 countries. We provide comprehensive solutions for protecting residential and commercial properties of all sizes, boasting a portfolio of 280 wired and wireless devices designed for intrusion detection, video surveillance, fire safety, as well as comfort and automation.We are proud of our Ukrainian success story, which embodies incredible strength and energy.Our production is supported by five departments: SMT assembly, assembly, semi-finished products, testing, and finished products, along with our experimental technology department and quality control department. Our manufacturing process features state-of-the-art SMT and conveyor lines, automating key processes and continuously expanding our capabilities.We strive for full compliance with European standards, providing you with excellent working conditions, opportunities for growth, and financial stability.As our company continues to grow, we are looking for a Project Manager for New Product Introduction to join our manufacturing team.

Mar 12, 2026

Apply

Senior IT Product & Service Manager - Business Workflow Platform

Bosch Group

Full-time|On-site|Ho Chi Minh

Bosch Group seeks a Senior IT Product & Service Manager to guide the Business Workflow Platform in Ho Chi Minh. This position shapes how technology supports and streamlines business processes across the company. Role overview The Senior IT Product & Service Manager leads efforts to ensure that the Business Workflow Platform meets the needs of Bosch Group’s evolving operations. This platform is central to process transformation and scalability, using technology to support key business functions. What you will do Lead cross-functional teams to deliver reliable IT products and services Oversee the full product lifecycle, from planning through rollout and ongoing support Align technology solutions with business goals to drive efficiency and growth Champion continuous improvement and foster new ideas within the team The Business Workflow Platform This platform underpins essential business operations at Bosch Group. It enables process transformation and supports company growth by making smart technology choices that scale with business needs.

Apr 24, 2026

Apply

Quality Management Intern in Seed Production

Syngenta Group

Full-time|On-site|Ho Chi Minh City

Join Syngenta Group as a Quality Management Intern, where you will have the opportunity to work in the dynamic field of seed production. This internship is designed for individuals eager to gain hands-on experience in quality management processes while contributing to our mission of sustainable agriculture.As an intern, you will collaborate with our production and supply teams to ensure the highest quality standards are met throughout the seed lifecycle. This role will not only enhance your understanding of agricultural practices but also provide valuable insights into quality assurance methodologies.

Apr 9, 2026

Create account — see all 491 results

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.